Bluebird Care - Harrogate Reviews 3

TrustScore 4 out of 5

4.0

7 Alexandra Road, HG1 5JS Harrogate, North Yorkshire, GB


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Company details

  1. #15 of 27 best companies in Home Care Service
  2. #7 of 15 best companies in Home Help
  3. #6 of 8 best companies in Home help service agency
  4. #12 of 21 best companies in Aged Care

About Bluebird Care - Harrogate

Written by the company

Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.

Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.

At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.

We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.

Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.

Join Thousands of Satisfied Customers

Written by the company

At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.

Our Guarantee

Peace of Mind, Guaranteed

At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
  • Your care plan will be personalised to meet your unique requirements.
  • Our dedicated team will deliver compassionate care with professionalism and respect.
  • We will always listen to your feedback and strive to exceed your expectations.
  • If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.

With Bluebird Care, you can rest assured knowing that your well-being is our top priority.


Contact info

  • 7 Alexandra Road, HG1 5JS, Harrogate, North Yorkshire, United Kingdom

  • 01423529573

4.0

Great

TrustScore 4 out of 5

3 reviews

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Replied to 31% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

It’s just a matter of how they make…

It’s just a matter of how they make everyone else feel attached to what they’re doing

19 March 2026
Bluebird Care - Harrogate logo

Reply from Bluebird Care - Harrogate

Thanks so much for the lovely feedback Benedict, when everyone feels included, we work at our best as a team and help our customers to receive the highest standards of service.

Rated 5 out of 5 stars

Excellent care

Excellent care.
So nice to have our son well looked after and cared for.

12 March 2026
Bluebird Care - Harrogate logo

Reply from Bluebird Care - Harrogate

Thank you so much for leaving us such a wonderful review. It's so reassuring to know that your feel your son receives the care he deserves. Thank you for trusting us.

Rated 5 out of 5 stars

Excellent care in all respects

Excellent care in all respects. My mum fell and was hospitalised with 3 pelvic fractures. I was really impressed with the speed which Bluebird were able to put a care package together enabling mum to return home quickly. Communication with management and carers has been excellent and mum says that every carer “has been really nice.” Bluebird has done such a good job so mum has regained her mobility and can live independently again. Thanks to everyone at Bluebird!

5 January 2026
Unprompted review
Bluebird Care - Harrogate logo

Reply from Bluebird Care - Harrogate

We're so glad to hear about the excellent care provided to your mum! We pride ourselves on arranging care packages quickly and safely. We really appreciate your kind words regarding our team's communication and support in helping her regain independence. This is exactly what we're here for! Thank you for your feedback.
Your Bluebird Care Harrogate Team

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