Bluebird care is the best provider in the Surrey area . The care team are always very kind and caring and . They are very professional and provide high standards of care. If anyone is looking for care... See more
Company replied
Location
Switch locationUnit 6 & 7 Pilgrims Court, 15-17 West Street, RH2 9BL Reigate, Surrey, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The process of signing up with Bluebird was practical and pleasent. During covid it was a challenge with the staff and timings. However since covid there has been the improvement. Some carers are well... See more
Company replied
I was lucky enough to have the Bluebird Domiciliary team visit my Mum for 15 months. In that time every endeavour was made to ensure the same carers visited my Mum. All the ladies were kind, caring an... See more
Company replied
Feel very valued as an employee. Great management. Been here for several years and no day is the same, it is an exciting place to work and has been great to watch bluebirds progression throughout the... See more
Company replied
Company details
- #21 of 26 best companies in Home Care Service
- #8 of 14 best companies in Home Help
- #5 of 7 best companies in Home help service agency
- #15 of 20 best companies in Aged Care
About Bluebird Care - Reigate
Written by the company
Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.
Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.
At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.
We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.
Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.
Join Thousands of Satisfied Customers
Written by the company
- At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.
Our Guarantee
Peace of Mind, Guaranteed
At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
- Your care plan will be personalised to meet your unique requirements.
- Our dedicated team will deliver compassionate care with professionalism and respect.
- We will always listen to your feedback and strive to exceed your expectations.
- If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.
With Bluebird Care, you can rest assured knowing that your well-being is our top priority.
Contact info
Unit 6 & 7 Pilgrims Court, 15-17 West Street, RH2 9BL, Reigate, Surrey, United Kingdom
- 01737247111
4.5
Excellent
14 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 29% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
great caring company go above and…
great caring company go above and beyond highly recommend this company
28 April 2026
Unprompted review
Reply from Bluebird Care - Reigate
Thank you for taking the time to share your wonderful experience. Your kind words about our caring approach mean everything to us.
very good to work with
very good to work with
mangement is so nice
stress free
30 May 2025
Unprompted review
Reply from Bluebird Care - Reigate
We greatly appreciate your wonderful feedback about working with our team and management approach. Have a lovely day and thank you again for leaving Bluebird Care Reigate a review!
Bluebird Care
Bluebird care is the best provider in the Surrey area . The care team are always very kind and caring and . They are very professional and provide high standards of care. If anyone is looking for care for their loved ones I would highly recommend Bluebird care. The office team will guide you through the process step by step.
26 March 2026
Unprompted review
Reply from Bluebird Care - Reigate
Thank you for your review and recommending our Reigate Bluebird Care team. Your kind words about our professional standards mean everything, have a lovely day!
Lovely carers
3 January 2025
Reply from Bluebird Care - Reigate
Thank you so much for your kind words about our carers! We’re delighted to hear that you found them lovely—they truly take pride in providing compassionate and dedicated care.
Your feedback means the world to us and encourages our team to continue delivering the highest standard of service.
I really enjoy working for Bluebird…
I really enjoy working for Bluebird Care as a care assistant. The team is supportive, and it feels good to know management genuinely cares about both us and the customers, It’s rewarding to be part of of the great team and continuously learning.
6 November 2024
Unprompted review
Reply from Bluebird Care - Reigate
Thank you so much for sharing your positive experience working with us at Bluebird Care! We're thrilled to hear that you feel supported and valued by the team and management. Creating a caring, learning-focused environment is essential to us, and it's wonderful to know that it resonates with our team members. Your dedication to our customers is what makes our service so special, and we're proud to have you as part of the Bluebird Care family. Thank you for everything you do!
My experience with Bluebird Care.
The process of signing up with Bluebird was practical and pleasent. During covid it was a challenge with the staff and timings. However since covid there has been the improvement. Some carers are well trained, however some do not absorb the training. I have grown to create a strong bond with a particular carer, Faith, she is excellent is every way caring, kind, efficient. She provides a full rounded package for me.
20 August 2024
Reply from Bluebird Care - Reigate
Thank you for taking the time to share your experience with us. We're delighted to hear that your sign-up process with Bluebird Care was practical and pleasant.
Thank you again for your feedback, we're so grateful and lucky to have you in our Bluebird Care family!
My experience has been great due to the…
My experience has been great due to the massive support I got from both the office and colleagues.
There is also rapport and swift communication especially with double ups when one is running late.
I have personally received a lot of support when getting lost due to post code which are not specific to the location being visited.
18 July 2024
Reply from Bluebird Care - Reigate
Thank you so much for sharing your positive experience with us! We're thrilled to hear that you've felt supported by both the office and your colleagues. Building a strong rapport and maintaining swift communication are key priorities for us, and it's wonderful to know that these aspects have made a difference for you, especially during those moments when double ups or location challenges arise. Your feedback encourages us to keep striving for excellence in teamwork and support. We're here for you every step of the way, and we're grateful to have you as part of our team!
Written with immense gratitude
I was lucky enough to have the Bluebird Domiciliary team visit my Mum for 15 months. In that time every endeavour was made to ensure the same carers visited my Mum. All the ladies were kind, caring and above all very respectful of my Mum and her wishes. I always felt that my wishes were taken seriously and quickly acted on. The team adapted quickly and appropriately to Mum's changing needs, always insuring she was safe and secure in their care. I would have no hesitation in recommending them to anyone looking for high quality, compassionate care for their loved one
7 August 2024
Reply from Bluebird Care - Reigate
Thank you so much for taking the time to share your heartfelt experience with our Bluebird Care domiciliary team. It's wonderful to hear that our efforts to provide consistent, respectful, and compassionate care have made a positive impact on both your mum and your family.
Our team is dedicated to ensuring that each individual’s needs and wishes are met with the utmost respect and attention, and it’s rewarding to know that you felt heard and supported throughout this journey. We’re glad that we could adapt to your Mum’s changing needs and provide a safe and secure environment for her.
Your recommendation means the world to us. Thank you for entrusting us with your Mum’s care, and for your kind words—they inspire us to continue delivering the high-quality care that every family deserves. If there’s anything more we can do for you in the future, please don’t hesitate to reach out.
Bluebird is a great company that…
Bluebird is a great company that provides beautiful and efficient care, it is amazing to be part of such a good team.
7 August 2024
Reply from Bluebird Care - Reigate
Thank you so much for your kind words! We're thrilled to hear that you find Bluebird to be such a great company and that you’re enjoying being part of the team. We strive to provide beautiful and efficient care, and it's wonderful to know that our efforts are appreciated. Your positive feedback means a lot to us, and we're grateful to have you on board. Let's continue to achieve great things together!
My experience working for Bluebird Care
I have worked for Bluebird Care both as a carer and a co-ordinator. My current role is as a carer and I thoroughly enjoy my job. I really enjoy making a real difference to our customers and building their confidence in trusting us as a company and being rewarded with the knowledge that we are helping them to continue living independently in their own home and looking forward to our visits. Bluebird Care as a company really support me with any help I need and ongoing training and regular team meetings where I am encouraged to participate and put forward ideas. I feel valued as a member of staff and wouldn’t want to work anywhere else.
10 July 2024
Reply from Bluebird Care - Reigate
Thank you so much for your heartfelt review! We're thrilled to hear about your positive experiences with Bluebird Care both as a care assistant and a co-ordinator. It's wonderful to know that you find joy and fulfillment in making a real difference in the lives of our customers and helping them maintain their independence.
We're glad that you feel supported by our company through training, team meetings, and the encouragement to share your ideas. Your dedication and passion is truly appreciated, and it's fantastic to hear that you feel valued as a member of our team.
Thank you for your continued commitment and for being such an important part of Bluebird Care. We're proud to have you with us and look forward to many more years of making a difference together!
Feel very valued as an employee
Feel very valued as an employee. Great management. Been here for several years and no day is the same, it is an exciting place to work and has been great to watch bluebirds progression throughout the years. If any of my family wanted care, I would definitely like them to have bluebird
8 July 2024
Unprompted review
Reply from Bluebird Care - Reigate
Thank you so much for your kind words and for taking the time to share your positive experience with us! We're thrilled to hear that you feel valued as an employee and that our management team has made a positive impact on your time here. It's incredibly rewarding to know that you find each day exciting and that you've enjoyed watching Bluebird's progression over the years.
Your dedication and enthusiasm are truly appreciated, and we're grateful to have you as part of our team.
Thank you for your continued hard work and for being such an integral part of our Bluebird family. We look forward to many more years of success and growth together!
I have worked for Bluebird care since September 2024…
I have worked for Bluebird care since September and it is a very good company to work for , very friendly team and everyone is always willing to help.
The carers are good and the feed back from customers is excellent.
27 June 2024
Unprompted review
Reply from Bluebird Care - Reigate
Thank you so much for taking the time to share your positive experience with Bluebird Care. We are delighted to hear that you have been enjoying your time with us since September and that you find our team friendly and supportive.
We take great pride in fostering a collaborative and helpful work environment, and it's wonderful to know that this has been your experience. We're also thrilled to hear that our carers are meeting your expectations and that the feedback from our customers has been excellent.
Your feedback is incredibly valuable to us, and it motivates us to continue providing the best possible care and support to both our team members and our customers.
Thank you once again for being a part of the Bluebird Care family!
My experience with Bluebird Care
My experience with Bluebird Care is based on the exceptional level of care and professionalism they imbibe in their carers and expectations of their customers.
The company really excels in providing compassionate and reliable care services. Their caregivers are knowledgeable, attentive, and genuinely caring, which made a significant difference in my overall experience.
One thing that Bluebird Care is doing really well is their commitment to personalized care. They take the time to understand the unique needs and preferences of each individual client and tailor their services accordingly. This level of customization ensures that every client receives the care and support they require, promoting their overall well-being and quality of life.
Overall, I highly recommend Bluebird Care for their outstanding care services in the UK especially, the Reigate area. They truly go above and beyond to meet the needs of all customers, and their dedication to providing compassionate care sets them apart.
20 May 2024
Reply from Bluebird Care - Reigate
Thank you so much for taking the time to share your experience with Bluebird Care! We are thrilled to hear that our commitment to providing compassionate, reliable, and personalised care has made a significant difference in your overall experience.
Your recommendation means a lot to us!
We will continue to go above and beyond to ensure that every customer receives the exceptional care and support they deserve. Thank you once again for your kind words and for choosing Bluebird Care!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.