The best care provider I have experience of!
I needed to find a new care company to undertake a weekly shopping visit to enable my uncle to continue to live independently. Having searched on line for local companies in Walsall and speaking to a few Bluebird came over as the most promising so I arranged a meeting between them and my uncle where they assessed his needs and offered further options to help meet his needs. It didn’t seem to matter that we were only talking about a single weekly visit rather than a care package. My uncle found the Bluebird carers who called to be more reliable and supportive than the previous company. One improvement was that the calls were by regular staff so my uncle was able to get to know them. I also arranged for Bluebird to take my uncle to one of his hospital appointments so that he knew he would have a backup option if I was not available. That went very smoothly and my uncle was very impressed and reassured. Unfortunately after a few months my uncles health deteriorated and I had to speak with Vicky about first suspending the calls as he went into respite care and then canceling them on his death. Vicky was very understanding and flexible during this time. Bluebird are a very professional outfit and I found them very easy to work with. While their charges may be a little higher than other care companies out there they are worth it, you pay for what you get!
Reply from Bluebird Care - Walsall
Hi Dave,
Thank you for your wonderful feedback. It's great to hear you are happy with the service our professional care team have provided for you. Many thanks!