Blue Chilli Leasing Reviews 

51
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have used Blue Chilli to lease three different cars over the last few years, and have worked with Mike Middleton every time. I could not rate him or their overall service more highly. Mike always ke... See more

Rated 5 out of 5 stars

Mike Middleton kept in touch with me all the way even with the delay in delivery of vehicle absolutely nothing to do with Blue Chilli. This is my second time I’ve ordered a car and would have no hes... See more

Rated 5 out of 5 stars

Great service. We have used Blue Chilli leasing since 2010 and have always found them to be extremely professional and knowledgeable in everything they do. Paul MacBride has dealt with us for our past... See more

Company replied

Rated 5 out of 5 stars

I've used Blue Chilli for the last 5 years, and recently used their services to secure a new car. I've always found Paul Baker (my broker) and the rest of the team to be super helpful, knowledgeable,... See more

Company replied

Company details

  1. Auto broker
  2. Car dealer
  3. Car rental service
  4. Leasing service

Written by the company

Thousands of car leasing deals for personal and business customers. Over 20 years' experience. Competitive rates. Unrivalled service to our customers.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

51 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(51)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

amazing service

amazing service, Suzy has been nothing but brilliant! 100% reccommend

18 November 2024
Blue Chilli Leasing logo

Reply from Blue Chilli Leasing

Hi Lana,

Thank you for your feedback! We really appreciate hearing direct from our customers about the service they receive from the team!

We hope you enjoy your new car, and look forward to helping you again for the next one!

Thanks
Blue Chilli Car Leasing

Rated 5 out of 5 stars

Naomi Clarke

Naomi Clarke, did an amazing job, she helped me choose the right car for me and discussed pros and cons of leasing which helped me make my decision. She kept in touch and was very friendly and professional, an asset to your company . Very pleased with my car thanks Sylvia Ranger . Ps not sure of exact date

7 October 2024
Blue Chilli Leasing logo

Reply from Blue Chilli Leasing

Hi Syliva, thank you for your feedback! I'm glad Naomi helped find the best solution for you! I hope you continue to enjoy your new car!

Rated 5 out of 5 stars

Great servuce

Quick replies and searched for the car spec discussed

1 October 2024
Blue Chilli Leasing logo

Reply from Blue Chilli Leasing

Hi David, I'm glad to hear you had a good experience with Blue Chilli Car Leasing! We really appreciate your feedback! We hope you enjoy your new car!

Rated 5 out of 5 stars

Excellent service from Wayne from start…

Excellent service from Wayne from start to finish. Car delivered promptly with no hassle at all. Very pleased with the company and will use again most definitely.
Always at the end of the phone if you need anything after the sale etc 5 Star service

2 October 2024
Unprompted review
Blue Chilli Leasing logo

Reply from Blue Chilli Leasing

Thanks for your feedback Dominic! We're glad to hear you had a good experience with Wayne and the team!!

Rated 1 out of 5 stars

Very bad post sales

Very bad post sales. Waiting for months to have the mileage adjustment in my contract but after dozen emails it's still not happened!!!

25 July 2024
Unprompted review
Blue Chilli Leasing logo

Reply from Blue Chilli Leasing

Hi Samuel, I'm sorry to hear you had a poor experience in adjusting your mileage. I've looked into your case and it would appear the delays were caused by issues with the lenders systems, however, we appreciate your feedback and will look into ways of improving this in the future!

Rated 1 out of 5 stars

Do not use Blue Chilli Car Leasing

Do not use Blue Chilli Car Leasing! I did eventually get a lease car for a reasonable price however it took 7 painful weeks for the car to be delivered and the process was extremely drawn out, delayed and frustrating.

The customer service I received from both Blue Chilli
Cars and the incompetent dealership they used was wholly inadequate. When I ordered the car I explained that I needed a new car as soon as possible having lost my own car in a random fire, I was assured it would be a quick process. I had constant problems being able to sign finance documents online and then when I was finally offered a paper copy alternative I was told I had signed a cancellation form which was not the case at all. There were multiple other glitchy admin problems and I had to constantly chase Blue Chilli Cars who rarely updated me about progress and were rather dismissive in their attitude.

In the end I had to do Blue Chilli Cars job for them and constantly chase the dealership myeslf in order to finally get the car delivered, the whole experience has been an extremely stressful one that I will not be repeating!

5 April 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Service

Amazing service from Dave at Blue Chilli. He not only delivered exceptional customer service but promptly and professionally dealt with every query I had regarding the numerous options available to me. I recommended him to my employers who have since leased their company cars through him.

28 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

From start to delivery of my car service was great. I was kept informed all the time and have been completely happy with how I have been contacted periodically and service was so easy -excellent would recommend

20 January 2024
Unprompted review
Rated 1 out of 5 stars

Terrible Customer Service Received here…

Terrible Customer Service Received here
Was told my Car would arrive within two weeks, however it only arrived 6 weeks after.
Was not kept up todate throughout the delay.
Car turned up to the wrong address and when i complained was told nothing we can do to help you.
Very poor customer service throughout and they charge an expensive admin fee

11 December 2023
Unprompted review
Rated 5 out of 5 stars

First time leasing.

Matt was excellent in helping me find a new car. Very informative on different cars and he was not the stereotypical pushy sales type, genuinely wanted to help find the right car for me. Any time I had to call or email he would answer straight away or get back to me as soon as possible.
Highly recommend Matt at blue chilli.

2 March 2022
Unprompted review

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