BlueCotton Reviews 

1,506
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 123 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally fast turnaround times and the extremely helpful customer support team that guides them through every step of ordering. People consistently note that the custom products, apparel selection, and overall print quality easily exceed their expectations year after year for various events. However, some people mentioned occasional issues with print quality, such as pixelated images or unexpected printing methods used without prior consultation during production. A few reviewers also experienced challenges regarding confusing ordering processes for certain items, sizing clarity, or communication gaps before final proof approvals.

What people talk about most

Product

Consumers find product to be positive, highlighting excellent quality, perfect printing, and outstanding... See more

Quality

People report positive experiences with quality, highlighting outstanding design prints, great apparel, and... See more

Order

Customers had positive experiences with order, highlighting smooth and easy processes, helpful... See more

Service

Reviewers highlight positive aspects of service, frequently praising fast responses, helpful staff, and... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting quick response times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The designing tools are continually improving and are now enhanced with AI. Quality of shirts is excellent. The quality of the design prints is also outstanding. If there is any issue with replicating... See more

Company replied

Rated 5 out of 5 stars

First order (Custom S508 Port Authority Short Sleeve Easy Care Shirt). Quality shirt, though the sizes run a little large. Fast responses when requesting small adjustments during design proofing. Woul... See more

Company replied

Rated 5 out of 5 stars

"Blue Cotton Shirt Co. gave me a great experience from start to finish. Quality shirts, smooth ordering, and fast, friendly service. I'll definitely be back and highly recommend them."... See more

Company replied

Rated 5 out of 5 stars

The design process was so easy, the website is clean, easy to use and explains everything so well! Their shipping times and updates were great, and the shirts that we had done for my daughters wedding... See more

Company replied



Company details

  1. Clothing Shop
  2. also in
  3. Custom T-shirt Shop
  4. Printed clothing store
  5. Screen Printer

Written by the company

4 delivery options • 30+ years of experience • Quality guaranteed


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(1,506)

112 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Mixed Review

Hats are well done and good quality, but hoodies made in China (why?) , low quality and don't look like imprinted logo will last

19 October 2025
BlueCotton logo

Reply from BlueCotton

Hey Andrei,
I’m sorry these didn’t turn out quite as you expected. While we don’t produce the blank garments ourselves, all of the decoration and shipping is handled right here in Bowling Green, KY.

Your order was printed using our Digital Printing method, which allows us to capture very detailed and colorful designs—especially those that are difficult to reproduce with traditional screen printing.

If you’d prefer to have your design screen printed, feel free to reach out to our team at 1-800-536-1435. We’d be happy to help simplify your artwork and get replacement shirts and hoodies made for you!

Rated 4 out of 5 stars

Triumph through Adversity

I ordered 30 custom T-shirts for a family member’s 65th birthday, and while a good portion of the order was great, several shirts had flaws or problems. However the staff and customer service of BlueCotton was excellent, and helped me to resolve it quickly. It’s this kind of response and resolution efforts that make me want to do business with BlueCotton again, as it’s easy to earn a good review when things go right, but hard to earn when resolving problems. BlueCotton earned it. I will definitely do business with them in the future!

11 October 2025
BlueCotton logo

Reply from BlueCotton

Hey Joshua,
Thank you for giving us the opportunity to correct the mistake! We strive to provide the best customer service possible!

Rated 5 out of 5 stars

FIxed our issue quick

We had a small issue on a couple of our prints but the team was prompt on their responses and overall a joy to work with.

25 September 2025
Unprompted review
BlueCotton logo

Reply from BlueCotton

Hey Julien,
We're so glad you had a great experience! We do make mistakes sometimes (We're human!), but we do our best to fix those as quickly as we can!

Rated 5 out of 5 stars

Great Company Overall

I use Blue Cotton because the ordering process is easy, the prices are great, the quality of the shirts are excellent, and the order arrives on time.

7 October 2025
BlueCotton logo

Reply from BlueCotton

We're so glad you had a great experience! We look forward to printing your future orders!

Rated 5 out of 5 stars

Great service and quality

The embroidery of the logo, quality of material and price point are great. They delivered the custom apparel in a specific timeframe as promised.

14 October 2025
BlueCotton logo

Reply from BlueCotton

Hey Anish,
We're so glad you loved your beanies! Thank you for your support!

Rated 5 out of 5 stars

So Easy

So Easy! So Fast!
Brittany T. was such a help! From ordering, to just me having a million questions, she was on it! She always responds quickly, which I appreciate. We had our shirts from order to production to delivery so fast! I 10/10 recommend them to other small business owners!

11 October 2025
BlueCotton logo

Reply from BlueCotton

Brittany is amazing! Thank you so much for choosing us. We cant wait to print more merch for your business!

Rated 5 out of 5 stars

VERY GOOD SERVICE

13 October 2025
BlueCotton logo

Reply from BlueCotton

Hey Ben,
We're glad your design turned out great with our Digital printing! We look forward to your next order!

Rated 5 out of 5 stars

I love this company

I love this company! They do beautiful work and it super speedy!

7 October 2025
BlueCotton logo

Reply from BlueCotton

Thank you Ellen! We do our best to get shirts out looking great and as quickly as we can! We look forward to printing for you again soon!

Rated 5 out of 5 stars

Family reunion shirts within a week!

I was able to design a shirt for our family reunion on Sunday and had them on my doorstep by Friday. Your stock art and fonts made it fun and easy to put something together and the family LOVED the shirts!

29 September 2025
BlueCotton logo

Reply from BlueCotton

Hey Julie!
Thanks so much for choosing BlueCotton! We're glad you had a great time designing them in our Design Studio! We're always here if you need a quick turnaround for your shirts.

Rated 5 out of 5 stars

I love Blue Cotton

I love Blue Cotton! Their service is unmatched. This company goes above and beyond to meet your needs. Also, the quality of their work is really good.

3 October 2025
BlueCotton logo

Reply from BlueCotton

We're so glad you had a great experience. We always try our best to have the best quality shirts and the best customer service!

Rated 5 out of 5 stars

The design process was easy

The design process was easy, the colors true to what I was seeing, when I needed help, there were people there to help swiftly and easily, and re-ordering was a breeze.

30 September 2025
BlueCotton logo

Reply from BlueCotton

Hey Debbie,
We're so glad you had an easy time with the design process, but our team is always standing by if you need assistance!

Rated 5 out of 5 stars

Great experience

The design was just as I wanted. The shirts were soft and comfortable and the communication was very good.

28 September 2025
BlueCotton logo

Reply from BlueCotton

Hey Richard,
We're so glad you got exactly what you were looking for! We can't wait to work with you again soon!

Rated 5 out of 5 stars

Fast response to requests

Fast response to requests, and great customer service. No delays in service as well

28 September 2025
BlueCotton logo

Reply from BlueCotton

Hi Courtney,
We aim to have quick and great customer service. Thanks for choosing BlueCotton!

Rated 5 out of 5 stars

Fantastic company

Fantastic company, product and service.

22 September 2025
BlueCotton logo

Reply from BlueCotton

Thank you so much! We strive to have a great product and top-notch customer service!

Rated 5 out of 5 stars

The order was delivered in a timely…

The order was delivered in a timely fashion and well packaged.

21 September 2025
BlueCotton logo

Reply from BlueCotton

Hi David! Our Shirts in a Day service is a quick turnaround, but we always make sure your design looks great and your shirts are packaged with care!

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