Bluegreen Vacations Reviews 

Its an absolute scam just like all of the horror stories you hear about not being able to get out of timeshares. The salesman lied to my wife and i and said we wouldnt end up in this situation because they "do things differently than other timeshares." We were told they would get first dibs on selling the timeshare if we wanted to sell and he also said that they sell off quickly....come to find out, we have to either pay 2500$ or list it on their website which has 1,000s of others for sale already (of the same package we had). They are pieces of trash for doing this, as we were very diligent in our questions regarding this scenario before purchasing. The 3 locations we have gone to have also been poorly maintained and were shown as secluded areas with personal space....we get to the resorts and our rental is rammed right between other rentals. Absolute joke of a company and i regret ever signing up for it!

Made a reservation thru BG vacations only to fly to my destination and to learn they had cancelled my reservation. I had to book a room which cost me more than $700 than I had budgeted. They said they emailed me my cancellation. What? If you are going to cancel someone’s reservation you need to call or text them. Buyer beware!!! I will never do business with them again. Unbelievable!!!

If I could give negative stars I would. This timeshare has been the worst experience ever! I tried canceling a couple days after I signed up and they said I couldn't because I didn't send a letter or an email(can't cancel over the phone). Since then the maintenance fees have increased every year(I was promised they stay the same($700). I have tried calling customer service and they just pass you around and nobody helps. Phone numbers keep changing or are no longer in service. This company is an absolute joke and a scam. Im over $23,000 down and haven't used a single bit of it. The points you get aren't even enough to get a decent vacation if you could use it. ABSOLUTELY DO NOT SIGN UP FOR THIS TRASH!!

I would give this 0 stars if possible. When something sounds too good to be true, it probably is. We booked a weekend at Shenandoah Valley Resort in Virginia. Upon arrival, the resort staff was friendly (maybe they earned the 1-star for everyone). However, the cabin we upgraded to had wasps (we killed 5 within walking in), the wifi was only available in some common areas and the hot tub and pool were under construction for an 'undetermined amount of time'. Beyond disappointing. Even though, they finally offered to move us to another out dated cabin. We asked to just cancel due to unavailable amenities (that were advertised), and the appearance of the cabins; We knew we wouldn't be 'purchasing' a timeshare by this point so lets all just cut our losses. NOPE! They charged us a cancelation fee!!! All they had to do was use some customer service, not keep adding fees and I would have gone quietly into the night, but here we are. Spend your money somewhere else.

I purchased a Bluegreen timeshare in October 2025, and unfortunately, my experience has been very disappointing. I am seeking to cancel the contract and request a full refund because the sales presentation did not accurately reflect the reality of the ownership, and I feel there was a lack of transparency from their representatives. I would like to highlight a few specific concerns:
I was led to believe that my 10,000 points would comfortably cover at least two weeks of vacation, which is proven not to be the case.
I was promised a bonus of 10,000 points upon signing up. However, during a follow up meeting in Nashville to discuss how to utilize them, I was unexpectedly asked for an additional $25,000 to receive the points that I understood we’re already included.
I have also received inconsistent information from two different representatives (“Jaesha” even called to state that “Raquel was wrong”) this gives me the impression that representative may be willing to say anything to keep me in the contract.
Overall, I feel this purchase does not offer the value that was presented, and it has not met my expectations. As a result, I have stopped the mortgage payments, and I am not willing to invest any more money into something that was misrepresented to me.

If I could give zero stars, I would. Our experience with Bluegreen Corporation started when we were lured in by a 'free' vacation offer at a local mall, only to be subjected to intense pressure from multiple sales reps who promised 'guaranteed availability' during peak seasons and exclusive benefits. Absolutely none of those claims have proven true. Since purchasing, it's been an intolerable situation. The booking process is frustrating, and availability during peak times is extremely limited, forcing us to constantly adjust our plans. Add to that the significant financial strain from the high costs and annual fees. The most maddening part is the complete and utter lack of customer service. We have spent months attempting to get a response or even just our contract documents, all to no avail. We’ve called their representative, Xavier, multiple times, and he has never returned a single call. We feel completely taken advantage of and have been forced to file complaints over and over again and no one actually helps us. Be careful of Bluegreen.

Terrible Experience – 1.5 Years Wasted and NO Solution!

Bluegreen Vacations is an absolute disaster to deal with, especially if you are trying to exit your timeshare. We have been going back and forth with them for over a year and a half, trying to cancel our ownership. All that time and effort, only to be told we have to either sell it ourselves or buy out of the contract. After paying off our mortgage with them, and now dealing with some recent health issues, neither of those is a realistic option!

A representative had the audacity to tell us we're in default and just need to "wait for Bluegreen/Hilton to write it off." They couldn't even give us an estimated timeline! Waiting indefinitely for a non-solution is not an acceptable way to treat customers who have paid thousands of dollars.

They make a simple process into an impossible, drawn-out task designed to wear you down. Save yourself the stress and the financial headache—avoid Bluegreen Vacations at all costs! They clearly have no interest in helping their owners.

After my most recent call with Bluegreen, it’s clear they have no interest in helping once you’re locked in. I was told that unless I could provide proof of manipulation or outright lies, they would do nothing. The only option given was to continue paying. I was also warned that if I kept reaching out, they might stop responding altogether.
This entire experience has been frustrating from start to finish. We were pressured into multiple expensive upgrades with promises of better benefits, easier booking, and access to more destinations. None of that turned out to be true. The points don’t work as explained, fees continue to rise, and any reasonable exit options were quietly removed.
Despite spending a significant amount of money, using the timeshare is difficult, resale is ineffective, and defaulting would damage credit. Customer service has been dismissive and uncooperative throughout.
All we are looking for is a fair, good-faith way to exit and move on, but Bluegreen offers no real solutions and takes no responsibility. This has been an extremely stressful and disappointing experience.

We purchased a timeshare from Bluegreen in April 2025 after a sales presentation that promised an easy and affordable vacation experience. The reality was very different: limited availability, rising fees, and misleading information. Key details were withheld, benefits were exaggerated, and we were pressured into a quick decision. Hence why I tried to cancel immediately after I returned home. They would not allow it 3 days late of the rescission period. Customer service has provided scripted responses with no solutions. This purchase does not match what was promised, and we feel misled from the start.

This resort was the biggest scam in the world!!!!The sales person juan pressed me in front of my wife asking me things like “you can’t afford this for her??” before we even left town I called him directly to cancel this. Juan told me to wait 15 days for it to be in the system first.  They trapped me in a contract wanting me to pay them over $36,000!! i tried fighting it myself and they sent me collections and destroyed my credit, i had to get a company involved ( lemon lion consulting) just to help me get rid of this. DO NOT FALLL FOR THE FREE TRIP TO HAWAII ITS A SCAM !!!!!

We purchased a Bluegreen timeshare in May 2024 after being told it would be a simple and flexible vacation option. Unfortunately, that has not been our experience.

Booking has been difficult, with limited availability and unclear point requirements that were not explained accurately during the sales presentation. We have been unable to use the timeshare at all, yet the financial obligations continue.

Several important details were misrepresented. We were told we had 30 days to cancel, but later learned the legal rescission period was only 10 days. That was never clearly disclosed. We were also pressured to sign with the claim that the offer was only available that day. Additionally, we were led to believe most of the first year’s maintenance fees would be waived, when that only applied to part of the year.

After realizing these issues, we contacted Bluegreen multiple times requesting assistance with cancellation. Promised callbacks did not happen, and conversations led nowhere. After submitting a formal complaint, we expected follow-up, but they refuse to discuss th e issues with a reasonable solution. We were lied to and decieved on almost every area of this fraudulent deal. This experience began may 2024.

My husband and I were drawn in by promises of a top-tier vacation experience, luxury destinations, and easy booking. The sales pitch convinced us to sign up and even upgrade believing we’d have access to everything advertised.

The reality has been the opposite. Availability is nearly nonexistent, destination options are extremely limited, and booking a proper vacation feels impossible. Upgrading didn’t help. Each attempt to resolve issues has led to more pressure to attend additional presentations and sales pitches.

When we asked to cancel our ownership, we were told our only option was to “do nothing.” There’s no real solution, just constant upselling and frustration. We feel misled, pressured, and trapped in a contract that doesn’t deliver what was promised.

This has been exhausting and disappointing. We’re asking for a genuine way out. Bluegreen’s program may sound appealing in theory, but in practice, it’s a cycle of frustration with no real support or options for those misled.

We reached out to Bluegreen in good faith, explained our situation clearly, and asked for help exiting an ownership that no longer works for us. What we received in return was a response that offered no real solution and no timeline just a reminder that if we stop paying, the account may eventually be terminated at some unknown point in the future.

After months of calls, letters, and waiting, this was labeled their “final communication.” No acknowledgment of the effort we’ve made. No explanation of where our request stands. No consideration of the financial and personal strain we explained in detail. Just a statement that there are “no new facts,” as if repeating our reality somehow makes it disappear.

What’s most frustrating is the contradiction. We were told during the sales process that there was flexibility and that there would be options if ownership no longer made sense. In reality, the only path presented is to keep paying indefinitely or let the account fall into delinquency and collections with no clear end in sight. This experience has felt less like customer service and more like being boxed into a corner and ignored until you give up.

If you’re considering Bluegreen, understand this: once you’re in, getting out is not a conversation, they simply stop having one.

My wife and I are absolutely disgusted with Bluegreen Vacations Club. We were foolish enough to sign two contracts with them, and after much struggle, they agreed to cancel one. However, they are now stonewalling us on the second contract! They are refusing to cancel it unless we pay an excessive cost—we're talking thousands of dollars. This is nothing more than predatory and unethical behavior. We held up our end of the agreement, but they are clearly operating in bad faith, trapping us in a contract we no longer want or can afford.
Do not trust this company. They will make it impossible to exit their agreements without crippling financial demands. Stay away and save yourselves the headache and the expense! AVOID!

To say we are frustrated with Bluegreen would be an understatement. We first heard about Bluegreen while in Bass Pro and were given a free night in Memphis. That is when the nightmare started. I felt pressured to make a quick decision. The salespeople included repeatedly changing offers repeatedly to encourage us to purchase. I also felt lied to about the lifetime commitment of the timeshare. We don’t want this anymore and they will not let us out of it. Beware of Bluegreen, and be careful in Bass Pro since they have a kiosk there.

This company does not honor its promises. I completed a required timeshare presentation and did not receive all of the gifts I was promised. Hilton Honors points were part of my incentive, and multiple staff members acknowledged this and assured me they would be added. They never were.

I followed up with multiple phone calls, wasting even more of my time, only to be told that I “should not have left” — despite their failure to deliver what was agreed upon. This is a classic bait-and-switch tactic and completely unacceptable.

Do not leave until you have received every promised gift, and under no circumstances should anyone invest in a lifetime vacation package with a company that refuses to honor its own commitments.

We went to a Bluegreen sales presentation, and we were promised dining and fishing trips, as well as other attractive discounts. However, we were actually fed well laid lies. We have seen rising maintenance fees and it has been difficult to use the timeshare as we were led to believe. The information we received when we made the purchase did not show the actual value or how easy it would be to use.

The Bluegreen Representative Megan never called me back, and Representative Amanda was not helpful in addressing my concerns. Basically said there was nothing she could do.

We do not want to pass this burden to our children or grandchildren. Be careful when you go to timeshare meetings, they are likely not telling you the truth.

Bluegreen Vacations is Predatory—A Timeshare Owner’s Disaster

After being a Bluegreen Vacations owner for years, my ongoing experience with their "exit" process has been nothing short of a nightmare and, frankly, feels predatory.

Bluegreen has turned a personal tragedy into a financial trap. After nearly a year of trying to exit, they are presenting me with new, exorbitant fees that they know, given my recent closure of my business and loss of my pension, I cannot possibly afford. The process has been further compounded by confusing and contradictory information from various Bluegreen representatives. It feels like they are deliberately making the process impossible

I have filed complaints with the BBB, the Florida Attorney General, and the Federal Trade Commission. This is not an ethical business practice; it is a calculated, fraudulent attempt to profit from my financial devastation.

Warning to prospective buyers: This company has demonstrated a complete lack of humanity. Their "exit" process is a betrayal. I am trapped and heartbroken. Avoid at all costs.

My husband and I have been with this company for 17 years now, and looking back, I truly wish we had never walked into that presentation. When we first signed up, the sales representatives we spoke with made everything sound so lovely, simple, and beautiful. They told us that booking vacations would be a breeze and that we would have all these wonderful memories and trips to take once we purchased. Well, the years have passed , and it has been anything but simple or lovely. Even when it was easier for us to get around, it felt like a constant battle just to find a place to stay. There were always problems or no availability, and we would end up frustrated, so we would just stay home. Now, things have taken a turn for the worse. My husband is dealing with significant health issues that make traveling very difficult. Life feels a bit heavy these days. We need every penny for medications, specialists, and overall health. The dues increase every year. It feels like we are throwing money away. We are also losing points because we can’t use them, and as a result we are losing the money we desperately need. It’s a terrible feeling to be tied to something that offers no help, only a financial strain and annual bills. We are tired, we are worried about our future, and we just want to be done with this. This ownership has become a burden we can no longer carry, and it breaks my heart that a company would continue to take from people in our position.

I’m leaving this review because my most recent interaction with Bluegreen summed up exactly why I feel stuck and ignored. Omari with Bluegreen Vacations, He started out polite enough, but the tone changed quickly. He told me I was wrong to believe I could stop paying while trying to exit the ownership and compared my situation to abandoning a house. That comparison made no sense to me. A timeshare isn’t a house sitting empty. It’s constantly being used by other members. When I pointed that out, he went quiet for a moment.
He did admit that transferring the title back to Bluegreen was possible, but then said it could take years. After that, the conversation went downhill fast. I explained that I’ve called, written, and emailed multiple times asking for help getting released, only to eventually be told it would cost thousands of dollars. I also explained that I haven’t used this membership in over two years and that I believe the sale was misrepresented, with important details left out at the time of purchase.
My timeshare itself is already paid off. I am not paying anything further. All I have been asking for is a honest answer about how and when this ownership will actually end.
Instead of guidance or solutions, I get pressure, lectures, and vague timelines. If you’re considering Bluegreen, understand that when you need help on the way out, the support is not there and the conversations can feel more like blame than assistance.