Blue Horizon Blood Tests Reviews 

390
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers had a great experience with this company. Customers frequently praise the surprisingly fast delivery of test results and the highly efficient, professional home nurse visits that make the entire process smooth. People also find the testing kits very easy to use at home and genuinely appreciate the clear, helpful doctor comments provided with the final results. However, some customers also noted frustrating delays in receiving their test results or experienced missing components from their requested blood test panels. A few reviewers expressed disappointment when specific tests were incomplete, communication fell short, or they had trouble getting timely updates.

What people talk about most

Service

Customers had ambiguous experiences with service, reflecting a high level of disagreement. While many... See more

Response time

Customers consistently note ambiguous experiences with response time. Many reviewers praise the rapid... See more

User experience

People report ambiguous experiences with user experience, reflecting a split among consumers. Many customers... See more

Product

Users describe ambiguous interactions with product, noting both helpful aspects and significant limitations.... See more

Staff

Reviewers mention positive feedback about staff, highlighting that home visit nurses are efficient, lovely,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

2 stars for results. I compared with the Genova results, which were more detailed, plotted in graph form and had additional suggested actions. 5 stars for speed. The whole process was very quick... See more

Rated 4 out of 5 stars

Overall a good experience had with this company. The whole process of booking in a date to get my bloods taken and receiving my results took a little longer than anticipated but got there in the end.... See more

Rated 5 out of 5 stars

2nd time using Blue Horizon. So easy to select & order tests. The instructions for finger testing is extremely clear & helpful so no problem in doing it. The results were back within 2 days. The added... See more

Rated 5 out of 5 stars

As usual a great service. I made a mistake when ordering the blood draw and it was quickly and efficiently sorted out. The results were extremely fast too, always a bonus! I'd recommend Blue Horizo... See more


Company details

  1. #25 of 26 best companies in Blood testing service

Written by the company

Since 2009, our website has offered individuals the convenience of ordering home blood test kits online for health screenings, thyroid function assessments, and various other health conditions. Dr. Graham Johnson, our Medical Director, leads our small, friendly team. We are dedicated to providing you, the patient, with timely private pathology blood test results at home. We take pride in understanding your needs and helping you select the appropriate tests. Just follow the provided instructions, and let Team Blue take care of all your home blood testing requirements.


Contact info

4.2

Great

TrustScore 4 out of 5

390 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.2

All reviews

(390)

82 reviews in the last 12 months

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Rated 4 out of 5 stars

Four stars overall.

2 stars for results. I compared with the Genova results, which were more detailed, plotted in graph form and had additional suggested actions.
5 stars for speed. The whole process was very quick.
4 stars for service. The question I had were partially answered: what should I do with the samples? Freezer, fridge or ambient? I put them in the freezer in the end.

Many thanks

7 November 2025
Rated 5 out of 5 stars

Quick turnaround

Quick and efficient process. I ordered a test in the afternoon, it was delivered the next day. I posted the test back on a Monday afternoon and by I had my results by email on Wednesday. The results were clear and easy to understand, I feel the test was worth the price.

5 November 2025
Rated 1 out of 5 stars

Complete Waste of Time and Money


I used this company for parasite testing, and it was a complete waste of time and money. They don’t use next-day delivery services, which means the test results can’t be accurate. My sample was posted on Thursday morning but wasn’t examined until Monday. The company should know that many parasites — especially Giardia lamblia and Entamoeba histolytica — exist in delicate trophozoite forms that die within hours of leaving the body.

This makes the test absolutely pointless. They also don’t make it clear how long postage will take — the return sample kit includes prepaid shipping, but there’s no indication of delivery times or the impact of delays.

I don’t recommend using this business.

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Efficient, inexpensive, recommended.

I have used this company for a lot of years. Their service is excellent. They are quick, efficient and not expensive. It both reassures me that I’m staying well and if any of the results are off, I have something to take to the GP to show I’m not malingering! Their kit is easy to use, if a little daunting the first couple of times, it can straight into the postbox and best of all the results are emailed with a couple of days. Can’t fault them.

23 October 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointed

For the price of the test, I was very disappointed with what was actually tested; it lacked magnesium and potassium, and was not a comprehensive blood count. My daughter had a test with Medichecks, and it was a much better test; also, the test results are graphed in her account. I found the download version very difficult to read

3 October 2025
Rated 1 out of 5 stars

Ridiculous company

I managed to book an appointment with this company following their very detailed complex instructions. However, after booking, I did not receive a receipt so asked if they could send it to me. I was told that once I had booked, they would send it. Booked and contacted them again only to be told that the results now need to be sent to me before I would receive it, and that the results could take up to 29 days. I did not notice that written anywhere either on the email incorporating the instructions or on the pathology form. I informed them that I was unhappy as all I wanted was my receipt. I then got a response stating that I needed to respond to the original email that was sent to me. Bemused as to why, I did only to receive a reply that I have to wait until the results are out. Absolutely ludicrous that the goalposts keep getting moved. It as been 3 weeks since booking the test and a week since it was carried out. Still no receipt, and no results. I will never use this ridiculous company again!

22 September 2025
Unprompted review
Rated 1 out of 5 stars

Go Spend Your Money Elsewhere!!!

Booked a blood test online and had to jump through hoops to try and get the blood test booked in, via a 3rd party mind you. I have been passed around from department to department on the phone and into the 2nd day now and I am still not able to book the blood test I paid £75...Save your time and money and go somewhere else!!!!

Added 7th Oct 2025 After said test: On arrival at Spire they had no booking for me; but apparently after showing my confirmation I was allowed to do the blood test. It’s about 10days since this blood test and no results. I have contacted them twice now. I perhaps will get this test done elsewhere as I do not trust the validity of the results I will be given after this experience. Go Spend Your Money Elsewhere!

24 September 2025
Unprompted review
Rated 4 out of 5 stars

Overall a good experience had with this…

Overall a good experience had with this company. The whole process of booking in a date to get my bloods taken and receiving my results took a little longer than anticipated but got there in the end. Would definitely recommend to anyone looking for a private blood test as prices are very competitive.

5 September 2025
Unprompted review
Rated 3 out of 5 stars

Decided not to use as the website was…

Decided not to use as the website was very dated and did not work properly. I tried to speak to support as to why I could not book a centre but this was not addressed properly. They do have a voucher for a free home visit but this was enough to put me off. Would very much recommend the business update their website.

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous service

Fabulous service. Highly recommend.
Easy to use, excellent customer support and communication. I have been very impressed and will definitely use again, thank you.

3 September 2025

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