In a word, Paul. He was warm, friendly, honest, helpful, obliging, knowledgeable, efficient and he could probably sell sand to the Arabs-with a smile. I actually get very stressed out doing this kin... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
DINA.... my guardian angel literally!!! Nothing was too much trouble, even after changing my mind ALOT & dates... Dina was never phased, so patient. I really can not thank you enough for makin... See more
Company replied
Can only say nothing but good things about booking with Blue lotus vacations everything was made very easy. I had a lovely agent Oneli who was really helpful and patient with me putting me at ease wh... See more
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Roy was very helpful and explained all the options available. I was able to book my holiday with confidence. He answered any queries I had professionally and kept me fully informed formed of progress... See more
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Company details
- Travel agent
- also in
- Airline ticket agency
- Cruise Travel Agency
- Flights search site
- Holiday accommodation service
- Sightseeing Tour Agency
Written by the company
Founded on the base of eccentric travelers. Discover insider guides to airlines and hotels around the world and book memorable experiences and handpicked hotels in the coolest neighborhoods. Explore, make a plan and book at blue lotus vacations.
Contact info
The village centre 102 - 110 Unit 12, SL1 1HL, Slough , United Kingdom
- 0203 026 9529
- info@blvs.uk
- bluelotusvacations.uk
4.9
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I highly recommend Blue Lotus Vacations…
I highly recommend Blue Lotus Vacations and MJ! MJ provides consistently fast, excellent service for every ticket—always quick, always reliable. You’ll feel totally confident and stress-free knowing they’ll find you the best schedule and the best price. They make booking so easy and worry-free! 💯
18 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi there,
Thank you so much for your wonderful review and recommendation! We’re delighted to hear that MJ has consistently provided you with prompt, reliable service and made your booking experience smooth and stress-free. We’ll be sure to pass on your kind words to MJ. Thank you for choosing Blue Lotus Vacations UK, and we look forward to assisting you with your future travel plans.
I appreciate all the help that ms Jen…
I appreciate all the help that ms Jen has given me booking my flight , I will give her 💯 as she went over and above call of duty ,thank you !!!
19 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi Ester,
Thank you so much for your wonderful review! We’re delighted to hear that Jen went above and beyond to assist you with your flight booking. It’s lovely to know that her dedication and helpfulness made your experience with Blue Lotus Vacations UK a positive one. We’ll be sure to pass along your kind words to her.
Thank you for choosing our travel agency, and we look forward to helping you with your future travel plans!
Customer service is top notch.
Customer service is top notch.
Adam is so proactive to the needs and Judy finished it with excellent service.
Highly recommended.
19 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi there,
Thank you so much for your wonderful review! We're delighted to hear that Adam and Judy provided you with such excellent service. It's great to know that their dedication and attentiveness made your experience with Blue Lotus Vacations UK a positive one. We'll be sure to pass along your kind words to them both. Thank you for recommending our travel agency, and we look forward to helping you plan your next holiday!
BLV is such a great experience
BLV is such a great experience. Very user friendly and reliable. Jen Sanico is lovely and has always taken cared of us in our travels. Bery trustworthy travel agency.
19 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi Decorina,
Thank you so much for your lovely review! We’re delighted to hear that you’ve had such positive experiences with Blue Lotus Vacations UK. It’s wonderful to know that Jen has consistently taken great care of your travel arrangements and earned your trust. We’ll be sure to pass along your kind words to her.
Thank you for choosing our travel agency, and we look forward to helping you create many more memorable travel experiences!
The transaction was very smooth
The transaction was very smooth. Ate Irah was extremely helpful and assisted me so well with my father’s flight. Our communication was clear throughout, and she made everything easy. She was very nice and accommodating.
17 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi Maja,
Thank you for your kind review. We’re delighted to hear that your booking experience was smooth and that Irah was helpful and accommodating while assisting with your father’s flight. It’s great to know that the communication was clear throughout and that she made the whole process easy for you.
Thank you for choosing Blue Lotus Vacations UK as your travel agency. We truly appreciate your feedback and look forward to assisting you again in the future.
Reply from Bluelotusvacations
Hi Myraflor,
Thank you for your kind review. We’re delighted to hear that Analyn was accommodating and helpful throughout the process. We truly appreciate you choosing Blue Lotus Vacations UK as your travel agency and hope to assist you with your future travels.
Good experience no hazzle to use the…
Good experience no hazzle to use the Blue Lotus vacation uk agent Irah is very helpful this is not my first time to use this site I am amaze how they help the client I am super happy within a minute my booking was success I highly recommend this Blue Lotus agency thanks Irah for the help you are the best I will continue to this site God bless thanks again x
17 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi Susana,
Thank you so much for your kind review and for continuing to choose Blue Lotus Vacations UK. We’re delighted to hear that you had another smooth and hassle-free booking experience with our travel agency. It’s wonderful to know that Irah was helpful and made the booking process quick and easy for you.
We truly appreciate your continued support and recommendation, and we’ll be sure to pass your lovely feedback on to Irah. We look forward to helping you with many more holidays in the future.
Prompt communication and responses
Prompt communication and responses. Nothing was too much trouble. Anne was so helpful and made the changes I needed with ease. Based on my booking experience I highly recommend them.
16 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi Alison,
Thank you for your wonderful review. We’re delighted to hear that you had such a positive booking experience with our travel agency. It’s great to know that Anne was helpful, responsive and able to make the changes you needed with ease.
We truly appreciate your recommendation and thank you for choosing Blue Lotus Vacations UK. We hope you have a fantastic trip!
5 star review!
I contacted Blue Lotus Vacations as my son and I are planning a trip to Vietnam early next year.
From our initial enquiry through to the actual booking of our holiday, the overall service has been excellent with prompt responses and suggestions to all of our questions.
I would definitely recommend them, especially if you are thinking of booking a trip, and could benefit from some advice and suggestions to the proposed itinerary.
You won’t be disappointed!
16 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi Jackie,
Thank you so much for your kind review. We’re delighted to hear that you and your son have had such a positive experience with our travel agency while planning your upcoming trip to Vietnam. It’s wonderful to know that the prompt responses, advice and itinerary suggestions helped make the booking process smooth and enjoyable.
We truly appreciate your recommendation and thank you for choosing Blue Lotus Vacations UK. We hope you both have an incredible time in Vietnam next year.
Highly recommend
I have been booking my short break holidays with blue lotus for the last 3 yrs and highly rate them
I love that I can message Alex with details and they will promptly get back with different options. Nothing is ever too much trouble.
Alex has been fantastic
16 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi Rachael,
Thank you so much for your continued support over the past three years. We’re delighted to hear that you’ve consistently had a positive experience booking your short breaks with our travel agency. It’s wonderful to know that Alex has been helpful, responsive and always ready to provide different options to suit your plans.
We truly appreciate your kind words and look forward to helping you with many more holidays in the future.
Trip to Paris Disneyland
We booked our trip to Paris with Alex, and he was great from start to finish.
He was very patient, and I never once felt pressured to get the holiday booked once like you find with a lot of holiday companies.
I highly recommend Alex and BLV to anyone who’s looking to book their next trip away.
15 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi Marcus,
Thank you for taking the time to share your experience. We’re delighted to hear that Alex was patient and helpful throughout the process of booking your trip to Paris, and that you felt comfortable and never pressured when making your decision.
We really appreciate your recommendation and are pleased that you chose Blue Lotus Vacations UK as your travel agency. We hope you have a fantastic time in Paris!
Irah of BLV was exceptional in…
Irah of BLV was exceptional in coordinating our travel plans. Always helpful and responsive, she provided complete details of flights and airline options without hesitation. Her professionalism, efficiency, and friendly approach made the entire process seamless. Highly recommended.
15 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi John,
Thank you for taking the time to share your experience with us. We’re delighted to hear that Irah was helpful and responsive throughout the planning process and provided you with all the information you needed regarding your flight and airline options.
It’s wonderful to know that her professionalism, efficiency and friendly service made the process seamless. We truly appreciate your recommendation and thank you for choosing Blue Lotus Vacations UK as your travel agency.
Fantastic booking experience with Blue…
Fantastic booking experience with Blue Lotus. Dina took care of all my questions and requests. So glad I found this company. Great personal service and very knowledgeable staff! 5*
14 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi there,
Thank you so much for your wonderful review. We’re delighted to hear that you had such a positive booking experience and that Dina was able to assist with all your questions and requests. Providing knowledgeable and personal service is very important to us at Blue Lotus Vacations UK, so it’s lovely to hear that this made a difference to your experience.
We truly appreciate your kind words and your 5-star rating, and we look forward to helping you with your future travels.
Great service
Great service. Jen Sanico had been patient with me and very accomodating as well.she even promised to assist me with my check in and seating arrangement.thanks for the stress free booking. Hope to have another booking in the future.
15 September 2026
Reply from Bluelotusvacations
Hi Menchie,
Thank you for your kind review. We’re delighted to hear that Jen was patient, accommodating and helpful throughout your booking experience. It’s wonderful to know that her support made the process stress-free and that she’ll be assisting you further with your check-in and seating arrangements.
Thank you for choosing our travel agency. We truly appreciate your trust in Blue Lotus Vacations UK and look forward to helping you plan another trip in the future.
Great communication from aiden
Great communication from aiden , kept me informed answering all my queries promptly, price was very competitive for my trip . Thank you aiden for making it so simple.
15 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi Steven,
Thank you for your kind review. We’re delighted to hear that Aiden kept you well informed and was able to answer your queries promptly throughout the booking process. It’s also great to know that you found the price competitive and the overall experience simple and straightforward.
We truly appreciate you choosing our travel agency, Blue Lotus Vacations UK, and we’ll be sure to pass your lovely feedback on to Aiden.
My experience is great
My experience is great, the staff is friendly and approachable. They update every single details. This second time to book my ticket to them.
28 August 2026
Unprompted review
Reply from Bluelotusvacations
Hi Manuel,
Thank you for your kind review and for choosing to book with our travel agency for a second time. We’re delighted to hear that you had another great experience and found our team friendly, approachable and helpful in keeping you updated throughout the process. We truly appreciate your continued trust in Blue Lotus Vacations UK and look forward to assisting you with your future travels.
First of all analyn is approachable…
First of all analyn is approachable friendly i always book my holiday in this company for 5 yrs
12 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi Euwynne,
Thank you so much for your lovely review and for your continued support over the past five years. We’re delighted to hear that you’ve always found Analyn approachable and friendly, and it means a lot to know that you continue to choose Blue Lotus Vacations UK for your holidays. We truly appreciate your loyalty and look forward to helping you plan many more memorable trips in the years to come.
WORST AGENCY EVER
I have travelled the world & this is the worst company I've dealt with. Myself & 5 friends booked a long haul trip in October 2025 due to depart in early April 2026. Due to the crisis in the Middle East out trip did not proceed. Regarding refunds there has been a MAJOR lack of communication from BLV since April in particular. They have made many FALSE promises to us regarding the timeframe of receiving refunds & the amounts. They have been 'drip feeding' us with partial refunds in varying amounts since June. I personally received 3 amounts in June, 1 in July & 2 in August. Still awaiting remaining monies. In the initial payment we should have received the full cost of our flights (1 paid for Business Class) as BLV would have received a full refund for flights from the Airline but this did not happen. My friend who paid for BC still owed in excess of £3k. We will NEVER use the agency again.
2 February 2026
Unprompted review
Reply from Bluelotusvacations
Hi Edel,
We’re very sorry to hear about your experience and understand your frustration regarding the delays and communication surrounding your refund. We take your concerns seriously and will look into the details of your case, including the outstanding refund amounts and the communication regarding the refund process.
We regret that your experience with our travel agency has not met the level of service we aim to provide. Thank you for bringing these concerns to our attention.
My husband have been looking for a…
My husband have been looking for a safari for a couple of years and we’re fortunate to one accross Hannah from Blue Lotus vacations. She has been first class. Adapting to booking to suit us. It’s been first class service and very helpful, compared with other holidays we have looked at happy with the price ! Thank you
9 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi Sally,
Thank you for your lovely review. We’re delighted to hear that Hannah was able to help you find the right safari and adapt the booking to suit your needs. It’s wonderful to know that you were happy with the service, support and price throughout the process.
We’ll be sure to pass your kind words on to Hannah. Thank you for choosing our travel agency, and we hope you have an amazing safari experience.
Dealt with Akeshi in booking our all…
Dealt with Akeshi in booking our all inclusive trip to majorca. Very last minute. But the communication from start to finish was right on point. The deal provided was alot cheaper than I could find on my own
Highly recommend..
10 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi Delrae,
Thank you for your lovely review. We’re delighted to hear that Akeshi was able to assist you with your last-minute booking and provide clear and timely communication throughout. It’s also great to know that we were able to offer you a deal that was better than what you found independently.
Thank you for recommending our travel agency, and we hope you have a wonderful time in Majorca.
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