Blue Panda Finance Reviews 

820
•
TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

Passed us to Ellwood law who have been very good and quick to respond with early stages of good communication. Managed to find a few car finances on our behalf, fingers crossed for a good result.

Company replied

Rated 5 out of 5 stars

The first agent l spoke to on Monday morning, when l called to report the accident, in my view is top class agent. He demonstrated ability to listen and was more concerned about my well-being rathe... See more

Rated 1 out of 5 stars

Coming on for nearly 2 years since starting claim ,service has been terrible referral to chase monro and send email asking for update no reply phone does not get answered,phone blue panda and just to... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience with Blue Panda. They helped me recover money I never knew I was entitled to. The people I spoke to were friendly, professional, and always kept me informed along the way... See more

Company replied

Company details

  1. Legal Services

Written by the company

Through over 10 years experience in Financial Mis-selling claims, we aim to take the hassle and stress out of claiming compensation. With over 150,000 clients assisted to date, we can investigate and pursue claims on a wide variety of financial products.


Contact info

4.0

Great

TrustScore 4 out of 5

820 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(820)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Transferring me to a new company

Transferring me to a new company? Does this mean that no work has been done with my details OR my claim was so small it wasn’t worth their time.
Does this new company do the last stages ? To be honest I really don’t feel comfortable sending more of my details to a new company : I need to know where my claim is at, or has it not yet been started ? My first contact Blue Panda was January 2024.
Case Ref: 50856.6

20 June 2025
Unprompted review
Blue Panda Finance logo

Reply from Blue Panda Finance

Hi Carol,

Thank you for reaching out to us and leaving us a review.

What we have conducted so far is all part of the process. We carry out a free assessment to see firstly if you're eligible to making a claim, we then pass you onto one of our referral partners who will carry out your claim in the hopes they get you paid your potential compensation.

Under no circumstances do we refer our client's based on 'claim value'. We do not carry out any of these calculations, this would be our referral partners responsibility.

All claims are ran on a 100% no win no fee basis.

With the details provided, unfortunately we can't locate you on our system. Feel free to give us a call on 0161 914 5620 and our team will more than happily provide you an update on your case, and more importantly explain the next steps.

We look forward to hearing from you!

Thank you,
Blue Panda Finance

Rated 5 out of 5 stars

Called at a time that was convenient

Called at a time that was convenient, went through documents promptly

17 June 2025
Unprompted review
Blue Panda Finance logo

Reply from Blue Panda Finance

Hi Miss Kinghorn,

We are thrilled to see your 5* review. We're glad to hear that we touched base with you at a time that was convenient for yourself and that our agent went through the documents promptly

Blue Panda Finance

Rated 5 out of 5 stars

Great company

Very helpful and always let you know what was happening

16 June 2025
Unprompted review
Blue Panda Finance logo

Reply from Blue Panda Finance

Hi James,

Thank you for your 5* review and we're happy to hear that you've been kept well informed.

Blue Panda Finance

Rated 1 out of 5 stars

47 text messages in the last 9 days…

47 text messages in the last 9 days asking to sign a document I have already signed. Infact 48 texts I’ve literally received ANOTHER one while typing this review. Never been so hounded in my life. If you can’t find my signed document, forget it I’ll go elsewhere

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service and kept updated…

Great service and kept updated regularly!

16 June 2025
Unprompted review
Blue Panda Finance logo

Reply from Blue Panda Finance

Hi

Thank you for your 5* review and we're happy to hear that you've been kept well informed.

Blue Panda Finance

Rated 5 out of 5 stars

Very good

Very good, I didn't have to look up anything that I didn't know, they did all the work for me, I received updates as they got them, very happy with the work

16 June 2025
Unprompted review
Blue Panda Finance logo

Reply from Blue Panda Finance

HI,

We're thrilled to see your 5* review. Thank you for your kind words and your honest opinion.

Blue Panda Finance

Rated 5 out of 5 stars

ClaimsFantastic service thank you

Fantastic service thank you

16 June 2025
Unprompted review
Blue Panda Finance logo

Reply from Blue Panda Finance

Hi Kim,

Thank you for your 5* review! We're happy to hear we have provided you a fantastic service!

Blue Panda Finance

Rated 1 out of 5 stars

Pointless

I didn’t actually speak with anyone! Someone called me and put the phone straight down. I then received a text message to leave a short review based on the conversation I had just had with their agent, however no “conversation” had taken place. If I could leave no stars I would.

16 June 2025
Unprompted review
Blue Panda Finance logo

Reply from Blue Panda Finance

Hi,

We sincerely apologise that this has happened. This was never the intention from any of our advisors or even the systems that we use.

As we can't locate your details, can you please call us on 0161 914 5620 so we can look into this matter further for you to ensure this doesn't happen again in the future.

We look forward to hearing from you.

Blue Panda Finance

Rated 5 out of 5 stars

Once again another successful claim

Once again another successful claim. Can’t fault this company staff are brilliant and always keep you updated. Adam at blue panda was great dealing with my claims and can’t thank him enough. Highly recommend blue panda finance.

6 June 2025
Unprompted review
Blue Panda Finance logo

Reply from Blue Panda Finance

Hi,

Thank you for your 5* review. We're glad to hear that our agent Adam has been very helpful, and we are very grateful for the the recommendation.

Blue Panda Finance

Rated 5 out of 5 stars

Daniel was great help,credit to your…

Daniel was great help,credit to your business.

11 June 2025
Unprompted review
Blue Panda Finance logo

Reply from Blue Panda Finance

Hi Daniel,

We are thrilled to see your 5* review. We're glad to hear that our agent Dan has been very helpful.

Blue Panda Finance

Rated 5 out of 5 stars

Friendly and helpful

Friendly advisor who explained every step of the process to me would definitely go through blue panda again

10 June 2025
Unprompted review
Blue Panda Finance logo

Reply from Blue Panda Finance

Hi Jo,

We're so happy to see your 5* review. Thank you for your kind words, and we will be sure to let the agent know how friendly they were.

Thank you for recommending us to others!

Kind Regards,
Blue Panda Finance

Rated 5 out of 5 stars

What an exemplary standard from the…

What an exemplary standard from the advisor I spoke to!! The way of him talking to a ‘normal’ working class individual was actually amazing (I said I had ADHD). He was not annoyed in the slightest, how I held a conversation. This is one of the first experiences I have had of this stature. I’m used to people being very unsympathetic and annoyed when ‘I speak over people, or make silly jokes’ with no meaning to what the call is about. It’s not nice when I’m made to feel like I’m ‘thick’ or not taking things ‘seriously’. Your advisor today was brilliant, he made me feel calm, laughing with me at my ‘unfunny’ jokes etc, i could be myself. Thankyou so much for this!! I have other issues too, but all in all I felt like I was having a conversation with a ‘friend’, I know this is not the case, but it felt that way!!

10 June 2025
Unprompted review
Blue Panda Finance logo

Reply from Blue Panda Finance

Hi Joanne,

We're so happy to see your 5* review. Thank you for your kind words. We're so glad to hear our agent went above and beyond for you. We definitely will be passing the message onto Kieran who helped you with your claim.

Thank you,
Blue Panda Finance

Rated 5 out of 5 stars

The person I spoke to was friendly and…

The person I spoke to was friendly and polite. She spoke clearly and made sure that I understood everything. Very efficient 👍

10 June 2025
Unprompted review
Blue Panda Finance logo

Reply from Blue Panda Finance

Hi Margaret,

Thank you for your 5* review. We're glad to hear you've had a pleasant experience with us!

Blue Panda Finance

Rated 5 out of 5 stars

Very friendly and informative advisor

Dan was a Very friendly and informative advisor. Explained the process very well and couldn’t have been more helpful

9 June 2025
Unprompted review
Blue Panda Finance logo

Reply from Blue Panda Finance

Hi Tina,

Thank you so much for your 5* review. We will be sure to let Dan know that he was very friendly, informative and helpful!

Thank you,
Blue Panda Finance

Rated 3 out of 5 stars

Just pretty average tbh,passed straight…

Just pretty average tbh,passed straight onto another company.Assuming a few companies get a cut for passing work/details on.

4 June 2025
Unprompted review
Blue Panda Finance logo

Reply from Blue Panda Finance

Hi,

Thank you for you review. We wish you nothing but the best of luck on your claim(s).

Blue Panda Finance

Rated 5 out of 5 stars

The agent I spoke with was very…

The agent I spoke with was very pleasant explained very thing brilliant, had a lot of patience which I really appreciated.

5 June 2025
Unprompted review
Blue Panda Finance logo

Reply from Blue Panda Finance

Hi Ann,

Thank you for sharing your experience. We’re thrilled to hear that you had a positive journey with Blue Panda Finance!

Kind regards,
Blue Panda Finance

Rated 5 out of 5 stars

Spoke well and with respect and…

Spoke well and with respect and knowledge

5 June 2025
Unprompted review
Blue Panda Finance logo

Reply from Blue Panda Finance

Hi Craig,

We're so happy to see your 5* review. Thank you for your kind words! It was a pleasure assisting you.

Kind Regards,
Blue Panda Finance

Rated 5 out of 5 stars

The advisor was courteous and helpful…

The advisor was courteous and helpful and explained everything very well

5 June 2025
Unprompted review
Blue Panda Finance logo

Reply from Blue Panda Finance

Hi Robert,

Thank you for your 5* review. It's always nice to hear our staff members have assisted you in the best way possible.

Blue Panda Finance

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