Blueprint Custom Clothing Reviews 30

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

We are delighted with the garments ordered, especially the beanie hats which have been a great hit with the team. Nothing was too much trouble, James helped us to update our logo and checked the size... See more

Rated 5 out of 5 stars

Blueprint had been recommended to us by another small business based on thier competitive pricing and quality of the products produced . We wasn't disappointed our new workwear is amazing and makes... See more

Rated 5 out of 5 stars

James and the team at Blueprint have yet again gone beyond normal customer service! I cannot fault their attention to detail, their ability to react to our business needs of regular supply and emer... See more

Rated 5 out of 5 stars

I have been using Blueprint now for over 20 Years, and I have just started a new business and James has again supplied our workwear uniform. Very pleased with the result, James gave me good advice on... See more

Company details

  1. Work Clothes Shop
  2. Printed clothing store
  3. Promotional items
  4. T-shirt Company

Written by the company

Established in 2001 we are national suppliers of plain and personalised workwear, uniforms, merchandise, promotional clothing and accessories. All production is processed at our factory in Sussex. We are family run and pride ourselves in our service, quality and most importantly relationships we build with our customers.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

30 reviews

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Rated 5 out of 5 stars

Excellent customer service from start to finish

We are delighted with the garments ordered, especially the beanie hats which have been a great hit with the team. Nothing was too much trouble, James helped us to update our logo and checked the size and fit before proceeding with the embroidery. Excellent customer service and attention to detail from start to finish. I wouldn't hesitate to order from Blueprint again, highly recommended.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Recommend 100%

Local company and first time used. Very helpful with recommendations and really nice people to deal with. Pricing is realistic, will not be going anywhere else, anytime soon.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional!

Amazing customer service, great product and very competitive price. Delivered on time. Very professional service, above and beyond. Would highly recommend!

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent products and customer service

My business has used Blueprint for over seven years now, and I wouldn't go anywhere else! Both the products and the customer service are excellent, and we will continue to use them for many more years to come. I can highly recommend them.

12 September 2025
Unprompted review
Blueprint Custom Clothing logo

Reply from Blueprint Custom Clothing

Hi Abbie, thank you for your review, this is very much appreciated. We look forward to working with you again.

Rated 1 out of 5 stars

Avoid

I placed an order on 10th July 2025 for a school bag (£12.58 total). Unfortunately, the item never arrived. Despite chasing several times throughout July and August, I only received vague responses and no clear resolution.

Even after providing confirmation that the item was not delivered (including checks with neighbours and my local delivery office), I was repeatedly told the seller “needed to investigate” or that I should check again. Under UK consumer law, it is the seller’s responsibility to ensure delivery or issue a refund, yet this was not honoured.

As of early September 2025, I have still not received the bag or a refund, despite promises that I would be updated. I had to purchase a replacement bag elsewhere, leaving me out of pocket.
This has been a very disappointing experience. Communication was slow, unprofessional, and at times dismissive, and the matter remains unresolved. I cannot recommend this company based on my experience

10 July 2025
Unprompted review
Blueprint Custom Clothing logo

Reply from Blueprint Custom Clothing

Hi, thank you for your review, unfortunately you have reviewed the wrong company as we are not an online school shop supplier, have not supplied you or been previously contacted by you, you have NOT placed an order with us, please can you check the company you actually placed the order with, delete this review and write a review to the correct company that you have purchased from and also emailed as we have never received any emails or phone calls from you. Maybe it was a company of a similar name? thank you. James

Rated 5 out of 5 stars

We placed an order with Blueprint Ltd

We placed an order with Blueprint Ltd. for custom print shirts and were very pleased with the overall experience. The quality of the shirts met our expectations, and the ordering process was smooth and efficient. We appreciate their professionalism and timely delivery.

4 June 2025
Rated 5 out of 5 stars

First Class

I have been using Blueprint now for over 20 Years, and I have just started a new business and James has again supplied our workwear uniform. Very pleased with the result, James gave me good advice on new materials, printing etc and the garments look fantastic. I would highly recommend using them.

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

We use Blueprint regularly. Their customer service is second to none. Orders arrive quickly, and we've never had a single issue with any garments. James and his team respond quickly to any queries and go above and beyond to try and source the best product for our needs.

27 January 2025
Rated 5 out of 5 stars

Fabulous service from Blueprint from…

Fabulous service from Blueprint from design to finished product. Extremely quick turn around, high quality finish and great communication throughout. Toads team are very happy with their personalised shirts!

20 December 2024
Unprompted review
Rated 5 out of 5 stars

Raclette cheese work wear

Blueprint had been recommended to us by another small business based on thier competitive pricing and quality of the products produced . We wasn't disappointed our new workwear is amazing and makes us stand out . Our Raclette Cheese image is brilliant.Already customers are asking us for our merchandise so they can wear our hoodies and brilliant bobble hats . We are so happy with James and his team and our detailed embroidered logo is sheer quailty . Big thanks to Blueprint we will be back

Specs & Bear

20 December 2024
Unprompted review
Rated 5 out of 5 stars

First class from the team at Blueprint

First class from the team at Blueprint. From start to finish the service was faultless. James was extremely helpful with the process and was true to his word on the turn around time which was extremely fast. I would highly recommend and will definitely be using them in the future!

15 July 2024
Unprompted review
Rated 5 out of 5 stars

James and the team at Blueprint have…

James and the team at Blueprint have yet again gone beyond normal customer service!
I cannot fault their attention to detail, their ability to react to our business needs of regular supply and emergency supplies of PPE and staff uniform.
They were able to supply, screenprint, print and embroider Hi Viz vests and hats at very short notice. Thank you James and the team.

29 May 2024
Unprompted review

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