They heavily promoted the HEMA free nail system . I went all in and bought it . Only once I’d applied it and got the burning feeling did I decided to read all the bottles despite them assurin... See more
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See what reviewers are saying
It’s really nice dealing with a company that puts the customers first. I ordered a pastel blue nail varnish for my sister, unfortunately there was a picking error and I was sent pastel green, I ema... See more
I received my Bluesky order but one of the gels was missing, I understand this can happen when ordering so many. I emailed customer service one night explaining the situation and the following morning... See more
Love my purchase from Blusky Cosmetics: my gel starter pack with lamp came quickly and beautifully packaged and I have loved trying out gel nails for the first time at home. The lamp is easy to use, h... See more
Company replied
Company details
Information provided by various external sources
The official UK HQ of Bluesky gel nail polish; a global beauty brand that helps women to discover their ultimate beauty and individuality in their everyday lives.
Contact info
United Kingdom
- info@blueskycosmetics.co.uk
- blueskycosmetics.co.uk
4.4
Excellent
266 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I had a problem managing my…
I had a problem managing my subscription as i was having difficulty changing my subscription date so i emailed Bluesky and got a quick response from Bethany who was extremely helpful. The matter was dealt with swiftly. I would highly recommend Bluesky and the customer service was excellent.
29 December 2020
Unprompted review
Reply from Bluesky Cosmetics
Thanks for your lovely review, Stephanie! We will be sure to pass your kind words over to Bethany too. We hope you're loving your Nail Mail colours so far too!
It’s just “Blue Sky’s “ ahead for me !
During the first lockdown I taught myself to do my own nails, with no other choice. However, being disappointed with the nail products I ordered from different online companies, with lifting and chipping after a day or two.
Then about 3 weeks ago I discovered Blue Sky . I can honesty say their products are so good and a very high quality. Delivery is so quick too and customer service is excellent. My nails look amazing and very professional and last for ages with so many beautiful colours. I also love the top of each bottle has the colour sample of the gel, so easy to choose the colour your looking for.
I would very highly recommend this company .
24 December 2020
Unprompted review
Reply from Bluesky Cosmetics
Hi Emma, we are so pleased you found us! Thank you for leaving such a fantastic review, we are really grateful that you've shared your great Bluesky experience with others and hope to be providing you with plenty more products for years to come.
Great customer service.
My item was damaged in transit and was never delivered but as soon as I emailed Bluesky they rectified the issue immediately and sent my parcel out again. Thank you
15 December 2020
Unprompted review
Reply from Bluesky Cosmetics
Hi Anna, thanks so much for taking your time to leave us a 5* review! We're really pleased the team were able to help you out and we hope you enjoy your new Bluesky products.
5* Customer Service
I attempted to place an order on Bluesky’s website however the order did not process through but money was taken and pending from my bank.
I sent Bluesky an email and they replied within 15 minutes helping me with my issue. They even impressed me that much with how helpful and fast their customer service was that I replaced a successful order.
Whomever sent me numerous emails in one night to help me - thank you. I’m still waiting for the refund from the bank for the pending order but am hoping it’s as fast as the Bluesky customer service said.
All in all so far - cannot fault. Best customer service I’ve ever had from a company wanting to help.
8 December 2020
Unprompted review
Reply from Bluesky Cosmetics
Hi Hannah,
Thank you very much for your lovely review, we're so pleased to hear your great feedback with regards to the help our team provided you! We will certainly pass your kind words over to our team member who helped you out - and we hope you love your new Bluesky products too.
Excellent customer service and quick…
Excellent customer service and quick delivery!
1 December 2020
Unprompted review
Reply from Bluesky Cosmetics
Thanks for your lovely review, Amy! We will pass your kind words onto our team too. We hope you enjoy your new Bluesky products!
Blue sky are a great company to work…
Blue sky are a great company to work with. I use there products in my salon and on my own nails . The products is a phenomenal quality at a great price . Wouldn’t hesitate to give my highest recommendation.
30 November 2020
Unprompted review
Reply from Bluesky Cosmetics
Hi Nesha, thanks so much for your lovely review. We are really pleased to hear you love our products and that you use them in your salon too, we hope your clients love Bluesky as much as you do!
Great company to use
Great company to use, wide variety of products. Everything I need in one place. Fantastic customer service. Would highly recommend
25 November 2020
Unprompted review
Reply from Bluesky Cosmetics
Hi Lynsey, thank you for taking your time to leave this lovely review - we will pass your kind words on to our customer service team!
Amazing quality products and fantastic…
Amazing quality products and fantastic customer service! I always buy from Bluesky directly, the postage is so fast and there are often really good bundle deals too. I will never shop anywhere else for nail products!
25 November 2020
Unprompted review
Reply from Bluesky Cosmetics
Hi Emily. Thank you for such a lovely review - we are so glad that you have been enjoying our deals!
Great customer service!
20 November 2020
Unprompted review
Reply from Bluesky Cosmetics
Hi Jasmin, thanks so much for taking your time to leave a review - we'll be sure to pass your kind words on to the customer service team!
Lovely delivery as always
Lovely delivery as always. Looking forward to next months subscription.
17 November 2020
Unprompted review
Reply from Bluesky Cosmetics
Thanks for your kind review, Emma! We're so pleased that you're loving the subscription so far - we can't wait to hear what you think of our December Nail Mail colours.
Excellent quality products
Excellent quality products
Staff so helpful and accomadating,so quick to help me with my problem
17 November 2020
Unprompted review
Reply from Bluesky Cosmetics
Thanks Dianna! We are so pleased to hear you love both the products and our team!
helpful customer service
I ordered from bluesky two days ago but never got a confirmation email, however after emailing them about it I later realised i had put my email in wrong and missed a letter out. I explained to them and they were very helpful and changed the email on the order to my actual one without any hassle!!
16 November 2020
Unprompted review
Reply from Bluesky Cosmetics
Thanks for your great feedback! We hope you love your new Bluesky products.
Reply from Bluesky Cosmetics
Thanks for your lovely review, Shelley! We will certainly pass your kind comments over to our Customer Service team.
Excellent quality, long last. Great customer service
Love this company, products are long lasting excellent quality. customer service always on hand to give advice on any queries you may have. 100% recommend
14 November 2020
Unprompted review
Reply from Bluesky Cosmetics
Hi Samantha, thanks for taking your time to leave us this kind review! We are so pleased to hear you get on so well with our products and thanks very much for your lovely comments about our team too!
Helping with a delayed parcel
I had an issue where my parcel has not arrived for almost 10 working days (this is at fault of the courier, NOT Bluesky).
I sent Bluesky an email to help me locate the parcel and I received a response almost instantly, they were very helpful and professional.
10 November 2020
Unprompted review
Reply from Bluesky Cosmetics
Hi Paige, thanks so much for taking your time to leave a review. We're so pleased to hear the team were able to help you with your order - we'll be sure to pass your kind words on to them!
Fantastic Customer service!!
What fantastic customer service, had a slight hiccup with my delivery (no fault of the seller) they sorted the problem straight away with no hassle!! Would definitely recommend this company.
4 November 2020
Unprompted review
Reply from Bluesky Cosmetics
Thanks for your lovely review, Lianne! We hope you enjoy your new Bluesky products.
A great gel
A great gel. Tried lots of others but bluesky has proven to be best for me.
1 November 2020
Reply from Bluesky Cosmetics
Thank you for such lovely feedback, Jane! We are so pleased that Bluesky is the one for you.
Lovely make up and great communication
1 November 2020
Reply from Bluesky Cosmetics
Thanks Tim! Really pleased to hear you're loving our new products too.
I have been buying Bluesky gels for a…
I have been buying Bluesky gels for a while via Amazon as they are amazing value for money, but recently discovered their website and ordered directly. All the gels I ordered are perfect to the colours on the website and arrived within 1 week as promised.
1 November 2020
Reply from Bluesky Cosmetics
Thanks for the great review, Clare! So pleased that you chose Bluesky and that you've had a great experience ordering from our website. Looking forward to hearing about which colours you choose next!
Great customer service
Have been using bluesky gel polishes for a while now, I would not go back to any other brand, I find the polishes last a lot longer.
I recently did not receive my full order from bluesky and after contacting the customer service team they promptly rectified this issue, would 100% recommended bluesky.
28 October 2020
Unprompted review
Reply from Bluesky Cosmetics
Hi Jessica, thank you very much for your kind words - we're really pleased to hear you chose Bluesky! Thanks for your feedback on our customer service team too, we'll be sure to let them know.
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