BlueStacks Reviews 639

TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, most reviewers were let down by their experience overall. Many customers found the application to be extremely slow, constantly lagging, and frequently freezing, making it almost impossible to play games or use other features. The program often crashed, sometimes requiring a full computer reboot, and reviewers reported issues with apps not working or the built-in store failing to load. Furthermore, many users expressed frustration with the abundance of ads, which frequently interrupted gameplay, failed to load properly, or even caused the application to crash. The uninstallation process was also criticized for being difficult and leaving residual files. However, some people were satisfied with the application, finding it easy to install and effective for running specific media apps or playing certain games without issues.

What people talk about most

Application

People report negative experiences with the app, citing frequent crashes, freezing, and low FPS, even on... See more

User experience

Users describe negative interactions with user experience, frequently reporting that the application crashes,... See more

Product

Reviewers highlight negative aspects of the product, with many describing it as ruined and needing to be... See more

Marketing

Customers consistently note negative experiences with marketing, frequently complaining about an overwhelming... See more

Reviews shaping this summary

Rated 1 out of 5 stars

They absolutely ruined the program. It is extremely predatory, everytime you want to do a purchase through the emulator they try to force you to do purchases through their system. Now they made it so... See more

Rated 1 out of 5 stars

FRAUD ALERT!!! When I found a sketchy looking charge on my online banking attached to Google Play, I discovered six different models of phones that are not mine attached to my Google account. Google s... See more

Company replied

Rated 1 out of 5 stars

Literally nothing on this emulator platform works. No Android instance I tried, no game I installed... even their built-in store/app browser either refused to load or crashed constantly. The ONE app t... See more

Company replied


Company details

  1. Gaming services

Written by the company

BlueStacks by now.gg, Inc. is the World’s #1 App Player for PC and Mac. It enables gamers to play thousands of mobile games on PCs or Macs. Gamers can download and play mobile games locally, or play in their browser instantly with HD quality, without worrying about the specifications of their PC or the time & space required to download the game. BlueStacks App Player is built for gamers and offers superior performance and precise game controls using a keyboard, mouse and gamepad. It also has an integrated gaming wallet for gamers to get offers, rewards and tokens for playing on the BlueStacks platform. BlueStacks is lightning fast, with up to 50% faster setup time and consumes up to 50% less RAM usage than other platforms. It offers a massive game library of over 2 million games and is trusted by over 500 million gamers worldwide.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

639 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 92% of negative reviews

Typically takes over 1 month to reply

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Rated 4 out of 5 stars

Great app

Had to give this a go after i learnt that i could play my mobile games on my laptop . The apps works just fine and I've honestly had a great time using this app on my windows 10 laptop ; Even though other apps like Snapchat couldn't open even after being installed but i didn't really care as i was mostly interested in the games which work really well

11 October 2023
Unprompted review
Rated 1 out of 5 stars

Bad experience when I logged in there…

Bad experience when I logged in there they hacked my Facebook account, changed my account email, add another email to my account and remove my email from facebook account. Also changed my password Facebook account and email.

1 October 2023
Unprompted review
Rated 1 out of 5 stars

FORCED ADS DURING GAMEPLAY

FORCED ADS DURING GAMEPLAY

Had Bluestacks installed and had a message to update... Updated and installed only to find out ads are now permanent even tho there is a setting where you can turn them off during gameplay, supposedly
Set it for them to be off when playing a game and that lasted 2 minutes at most they reappeared, even though on the setting ads are still turned off
The ads on the bluestacks get on your nerves while playing games, especially the video ads they have appearing
It has made me lose ALL interest in Bluestacks (something I used a lot every single day)

Now uninstalling and NEVER using Bluestacks again, EVER

11 September 2023
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible, used it when i had my phone stolen, it wouldn't let me do anything because i didn't have my phone... think it through devs, you are not scummy google, stop working with them to steal my data...

1 September 2023
Unprompted review
Rated 1 out of 5 stars

screw this

1.open any game
2.enjoy the game
3.get a 30 second fricking ad
4.get kicked from the server because the game was suspended by an other app (the ad)
5.get mad enough to write a review on a 3rd party website

16 August 2023
Unprompted review
Rated 1 out of 5 stars

Take heed by fellow gamers i've just…

Take heed by fellow gamers i've just spent a whole Sunday morning for nothing. If you slow to download it is slow to install when you decided and you've chosen your game you will regret it because it has to download it again from Google Play which takes forever. Do not download it is a big load of crap.

13 August 2023
Unprompted review
Rated 1 out of 5 stars

worst program

This is the worst program I have ever used! Someone or people need to find another job not making programs. How or why they launched this program before it was useable is beyond me. DO NOT USE!

3 August 2023
Unprompted review
Rated 1 out of 5 stars

Do not use it!

bluestacks is so shi*, swear to god. Company that created it should just stop operating or operate on something out of the software industry.
Really bad app with crashes and lag all over the place, not to talk about the buggy and slowed system.

3 August 2023
Unprompted review
Rated 1 out of 5 stars

BlueStacks (BS) or BullShoot?

The good thing about BlueStacks (BS), the only good thing, is that it lets you play many Android games on your Windows PC.
Not all games. Quite few I tried did not support BS.
I've had some shakey code from them which ended with me losing all my previously saved data/scores/games when I reloaded. They seem to be a bit of a wing and a prayer company, tbh.
The worst thing though is that you have to use their own GUI. This is Spam City as they try to intensively plug whatever garbage they want to sell that day. There's no attempt to suggest games you might actually want to play, and the search bar for Google play never works for me.
Worse, when BS -frequentlly- falls over & you eventually work out that you need to upgrade the prog/spam driver before you can play, this takes between 10 & 20 minutes to d/l several huge data files, install them, and restart the BS. It's just appalling programming in this day and age.

20 July 2023
Unprompted review
Rated 1 out of 5 stars

Garbage

In a nutshell - customer service is non existent! One of "their apps" (instant app) would not update and kept spinning doing nothing; therefore, I emailed them asking them the simplest of questions - "How do I uninstall Instant App?..."

I got a reply from a foriegner who obviously couldn't read English OR comprehend English asking me what happens when the app updates????? IF your going to have customer support then employ people who can speak and comprehend the langauge. Then again, what would you expect from some 3rd rate californian company ...

The thing (Bluestacks) craches all too often, a problem THEY (who ever they are) have conveniently ignore. If there is another Android emulateor out there - USE IT, it will have to be better than this bluestacks rubbish.

12 July 2023
Unprompted review
Rated 1 out of 5 stars

Not for me

Too many adverts, couldn't find the app I wanted. I uninstalled BlueStacks immediately.

14 July 2023
Unprompted review

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