BLUETTI US Reviews 658

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 489 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, robust build, and reliable performance, often highlighting their effectiveness for home backup, off-grid living, and various portable power needs. Many appreciate the fast charging capabilities, user-friendly interfaces, and the overall value for money. The customer service is frequently described as responsive, helpful, and caring, with many positive interactions reported. However, some people were dissatisfied with specific issues, such as product malfunctions or safety concerns, and occasional problems with customer service responsiveness or understanding. A few customers also mentioned concerns about product support for older models, loud fan noise, or difficulties with website navigation.

What people talk about most

Product

Customers consistently note positive experiences with product quality and reliability. Many reviewers praise... See more

Quality

Consumers generally express satisfaction with the quality of products, highlighting their reliability,... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the responsiveness and... See more

User experience

People report positive experiences with user experience, highlighting the quality, versatility, and... See more

Price

Users describe positive interactions with price, often highlighting that products are reasonably priced and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Oh, excuse me… Lieutenant Columbo here. The Bluetti Elite 400 V2 is a real winner—solidly built with a generous 3,840Wh LiFePO4 battery and a 2,600W continuous inverter that handles just about anythin... See more

Rated 5 out of 5 stars

If you’re looking for the "sweet spot" in portable power, the BLUETTI Elite 100 V2 is arguably the most well-rounded unit on the market right now. It manages to pack a heavy-duty 1,800W output into a... See more

Rated 5 out of 5 stars

Bluetti has built a support model in line with the quality and use of their products. They understand the mission critical nature their products serve in as such have established a responsive and cari... See more

Rated 5 out of 5 stars

So far this is working well. I've wanted one of these for a very long time because I live in the Mountain West and experience occasional power outages. After a recent power outage that kept me from wo... See more


Company details

Written by the company

BLUETTI is making all-in-one solutions of solar power more accessible to everyone living at home or going off grid. We're dedicated to making our world a better place by creating an exceptional green experience.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

658 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

A second try

This my second bluetti with the first being 5-6 years old, but it recently began to display faulty codes while using it in 12V mode. While your customer service wasn’t that great, didn’t give much information and didn’t answer all my questions, ultimately I really liked the unit I’d been using Ann’s felt that I could continue to use my solar panels from bluetti by buying another one. Untimely it was stick with what you know. I hope this one lasts longer then my precious MaxOak device.

28 March 2026
Unprompted review
Rated 4 out of 5 stars

Had An issue during the purchase…

Had An issue during the purchase process & contacted customer services & they pointed me in the correct direction for my needs..... So far so good, a review will follow in 30-60 days on my thoughts about my purchased products......

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Easy process to purchase product

Easy process to purchase product. Looking forward to receiving it and start using it. Will write more about it once I receive it, but I'm sure it will be positive based on reviews,comments,and process of purchasing

28 March 2026
Unprompted review
Rated 5 out of 5 stars

I developed a problem with my B230…

I developed a problem with my B230 expansion battery about a year after purchase. After contacting them through the forum they advised me some check to preform. Upon providing them with the information they determined the unit needed to be returned, with directions on how to package and shipping instructions all covered by them. It was returned in about a week repaired. Fast service!!!!!!!!

24 August 2025
Unprompted review
Rated 5 out of 5 stars

I love my Elite 300 power station

I love my Elite 300 power station. I tried it in my RV and it ran the AC with no problem. I can’t wait to try it dry camping. I also will use it for home backups. I have lost power for 4 months in as row. 3 months 4 hours and 1 month 8 hours. I will use the 30 amp plug to run my house.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

I have been a follower of "Work less…

I have been a follower of "Work less Enjoy life more youtube channel and "carolyns RV Life youtube channel and both Channels have taught me good taste in an Awesome Solar Products about Bluetti Solar Stations and I had gotten so Excited 😊 about buying an Orginal Bluetti Solar Station and I have never been so happy about my Bluetti Solar Station!!!!!! 😍🤩🥰👍

10 January 2026
Unprompted review
Rated 1 out of 5 stars

Hated it

Hated it. I spent$900 bucks. This thing has no instructions. The app is worthless. The customer service will respond with very basic info 3 days later. I can use this item. It doesn't charge from other power stations. It only has 1 input. It doesn't charge off your alternator. I want a refund.

23 March 2026
Unprompted review
Rated 3 out of 5 stars

Products great, customer not to sure about

The units themselves seem to be quality. I have been reaching out to customer service about an issue (not product issue bit something else). It seems it takes right about a week per email to get responses. I hope that there is no issues with the unit because this makes me wonder how warranty might go.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Bluetti Does It Right

Chose Bluetti after doing on-line shopping and comparison. My use would be for home backup.
Products are well-made. Customer service was very polite and friendly, quick to respond and resolve my issues. Great doing business with them.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

apex

I have been using my apex for over six months to offset power and cant begin to tell you how happy I am with it.. if your thinking about one pull the trigger...great units highly recommend

22 March 2026
Unprompted review

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