BLUETTI US Reviews 658

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 489 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, robust build, and reliable performance, often highlighting their effectiveness for home backup, off-grid living, and various portable power needs. Many appreciate the fast charging capabilities, user-friendly interfaces, and the overall value for money. The customer service is frequently described as responsive, helpful, and caring, with many positive interactions reported. However, some people were dissatisfied with specific issues, such as product malfunctions or safety concerns, and occasional problems with customer service responsiveness or understanding. A few customers also mentioned concerns about product support for older models, loud fan noise, or difficulties with website navigation.

What people talk about most

Product

Customers consistently note positive experiences with product quality and reliability. Many reviewers praise... See more

Quality

Consumers generally express satisfaction with the quality of products, highlighting their reliability,... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the responsiveness and... See more

User experience

People report positive experiences with user experience, highlighting the quality, versatility, and... See more

Price

Users describe positive interactions with price, often highlighting that products are reasonably priced and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Oh, excuse me… Lieutenant Columbo here. The Bluetti Elite 400 V2 is a real winner—solidly built with a generous 3,840Wh LiFePO4 battery and a 2,600W continuous inverter that handles just about anythin... See more

Rated 5 out of 5 stars

If you’re looking for the "sweet spot" in portable power, the BLUETTI Elite 100 V2 is arguably the most well-rounded unit on the market right now. It manages to pack a heavy-duty 1,800W output into a... See more

Rated 5 out of 5 stars

Bluetti has built a support model in line with the quality and use of their products. They understand the mission critical nature their products serve in as such have established a responsive and cari... See more

Rated 5 out of 5 stars

So far this is working well. I've wanted one of these for a very long time because I live in the Mountain West and experience occasional power outages. After a recent power outage that kept me from wo... See more


Company details

Written by the company

BLUETTI is making all-in-one solutions of solar power more accessible to everyone living at home or going off grid. We're dedicated to making our world a better place by creating an exceptional green experience.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

658 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very happy with my BLUETTI products

I first bought an AC200L for use in my RV. It worked great. I would charge it using the solar panel I purchased at the same time as well as my onboard generator. When the Charger 1 came out I got one of those, which also works great. Often I can use only the Charger 1 for recharging the AC200L. I am so happy with all the BLUETTI products I have purchased. With the positive experiences I have had with my BLUETTI products I recently bought a Elite 100 v, which has been a great addition.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been using the AC200MAX for a…

I’ve been using the AC200MAX for a couple years with great success. It handles all my power needs in my converted van from the fridge, lighting, roof fans, usb ports, diesel heater and other miscellaneous things. With the added Charger1, I’ve never been short on power. Now I’m waiting for my new Charger2 to arrive. I’m hoping to purchase the Elite 300 when it launches depending on price point. Help me out Bluetti. ;-)

9 January 2026
Unprompted review
Rated 4 out of 5 stars

AC180

I purchased the AC180 to use on my YouTube channel for overlanding and off grid camping. It’s done great and I would definitely recommend it!

28 February 2025
Unprompted review
Rated 4 out of 5 stars

I love my Generators

I love my Generators, I have a AC200p, AC180 x2, AC70 x2, I only use the Charger1 or Charger 2 for recharging as I have had nothing but bad experiences with the solar panels. Bluetti has replaced several of my solar panels but each time I end up with the same issue. to be fair, I go on some very rough trails, and these panels take a beating in transit. this is why I still give 4-star rating, if I were just rating the generators, I would rate them a 5.

10 July 2025
Unprompted review
Rated 4 out of 5 stars

Great for Craft Shows

I bought this as a portable power source for vendor shows. I power a portable laser engraver and air purifier and several LED lights. I have had no problems with it lasting the entire show-4 to 8 hours usually. I love that it's light enought for me to easily carry and does not take up much space.

2 August 2025
Unprompted review
Rated 5 out of 5 stars

Recently

Recently, I purchased the Blueitt AC200L and D40. I purchased them separately and has some concerns with all the cables and accessories. There is nothing worse than buying an incomplete product that is new. After expressing my concerns to the Bluetti Support Team they answered all my questions and assured me everything would be included. They sent tracking information and follow up emails in a very short time. Thank you, Bluetti. Thank you for being a reliable company that stands behind their products.
Greg

3 January 2026
Unprompted review
Rated 4 out of 5 stars

Pre-Delivery Thoughts

Unit not yet received (only ordered yesterday). Research showed that this was the appropriate unit for my needs revolving around expansion capabilities, battery life, and miscellaneous connections. Provided the unit suits my needs, I will be purchasing another unit for ease of use regarding recharging and usage.

4 January 2026
Unprompted review
Rated 4 out of 5 stars

I have both an Elite 1000 and 2000…

I have both an Elite 1000 and 2000 which are in use at separate locations. So far I have had no issues after several months of use. The 1000 replaced an eco flow delta and is much more efficient than the the EF product so far.

3 January 2026
Unprompted review
Rated 1 out of 5 stars

I have a Bluetti ac70 over one year now…

I have a Bluetti ac70 over one year now I use it off grid just to charge simple things like cell phones laptop, and low wattage lights the unit runs well. The problem is recharging I recharge with a generator and most of the time I cannot recharge it unless I plug it directly into an AC wall outlet. I’ve contacted customer service numerous amount of times and all I get is a runaround so now when I go off grid, I can only use it one time until the power runs out. Which caused me to buy another unit from a different company. This is extremely frustrating, but the customer service department from whatever country they’re from refuse to understand/help me with this problem which is unfortunate because this actually is a pretty good unit.

3 January 2026
Unprompted review
Rated 3 out of 5 stars

Good product terrible battery

Product is good. Battery life terrible. I feel I've wasted money. I'd like to buy an extension but at the prices they are and from what I've experienced. I feel I should be refunded or given an extension for free. It doesn't hold well over time and unfortunately I won't be purchasing again

30 December 2025
Unprompted review
Rated 1 out of 5 stars

I was fooled by the Apex 300 that has a…

I was fooled by the Apex 300 that has a horrible solar input. Bluetti ripped off everyone who purchased this unit. I wish I could return it. My low end Allpowers power station has a better solar input than this unit that cost half as much. You thought it was a good idea to cheap out on the solar input to get us to buy your 4k solar charger. I will never buy a Bluetti product. Will you take back this unit?

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Elite 100 v2

I have purchased the Elite 100 v2, I travel to work with this unit and it does just about anything I need it to do by changing my phone charging batteries for my tools, my coffee maker, run a little vacuum..I also purchased two 100w solar panels to Keep this unit changed and it has been doing me great, I recommend..thanks you..

29 December 2025
Unprompted review
Rated 5 out of 5 stars

I have had my AC 180 for I believe two…

I have had my AC 180 for I believe two years or better. I live off grid and use the AC 180 as my back up and nighttime battery. I also use it when camping or traveling as a conveniently fits on floorboard of the backseat. I love the number of plug-ins USB and C. A couple more Cs would be a plus. Originally, I had problems charging it from my generator. I corrected that by turning a heater on which drew more power from the generator and smooth out the run. Overall, I have been totally impressed with this set up. However, as we just went through five weeks of no sun, I will be looking to upgrade and purchase another more powerful unit.

29 December 2025
Unprompted review
Rated 4 out of 5 stars

I purchased an AC70 1,000/768 to power…

I purchased an AC70 1,000/768 to power twin 12v batteries for a mobility scooter. The Bluetti team gave several options but I was on a strict budget.My housing association disallowed both interior and exterior recharging, hence my only option was a PP as above. Unfortunately it did not have the capacity to fully charge the scoot, and took over three hours (double-charging) to bring it to 85% - the max I could get due probably because the scoot had to be left outside in all weathers. With new accommodation, I can now recharge from my front door on mains, but it still takes an average of two or more hours to reach that 85% - presumably due to actual battery damage. I found the AC70 was very good, but just didn't have enough power/capacity to do the job. The scoot and its batteries remain out-doors in all weather outdoors which is something I can't do anything about, and so the batteries will continue to degrade. The Bluetti "advisor" did offer several options once I'd given him details on the batteries and charging unit, but unfortunately I made the wrong choice - not understanding anything about power capacities &etc. my fault really, but too late to dao anything about it.

29 December 2025
Unprompted review
Rated 5 out of 5 stars

There was a problem with unit I…

There was a problem with unit I purchased from them which was well taken care of by me. After advice on how to fix the problem myself, they sent it to their repair center. It was not fixable and they replaced the unit. That experience built alot of trust in Bluetti to me. I will gladly purchase from them again; they stand behind their products.

21 December 2025
Unprompted review
Rated 5 out of 5 stars

Bluetti is a remarkable company

Bluetti is a remarkable company - the broad range of products, the world wide distribution system, the excellent web site, the well designed devices, (even the cell phone app is well designed), the shipment packaging is top quality, delivery is fast, and the 30 day price protection is fully and very promptly acted upon. All these factors persuaded me to buy an Elite 200 V2 in 2024 and another Elite 200 V2 in 2025, and I have since persuaded three neighbours to purchase Bluetti products based upon my experience and enthusiasm with them. We have experienced two major electricity grid outages recently - the first before my purchases (a cold and miserable event) and the second after my purchases, no food spoilage, warm home and the essential creature comforts available.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

I live off the grid

I live off the grid, my Bluetti helps me get thru the long winter nights. it recharges fast and it is easy to operate. and of course it always goes camping with me. I wish I had bought one sooner. great price also.

1 June 2025
Unprompted review

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