Bluon Energy Ltd Reviews 162

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

We had a cold call offering a free inspection of our solar system. The caller said that they were being paid by MCS to do the checks, which were a requirement of the FIT system. I checked with MCS who... See more

Rated 5 out of 5 stars

Had Oliver do my quote, very nice young fella and explained everything well, really relaxed sales process & no pressure on me or my partner. Had my installation completed today and very happy with eve... See more

Company replied

Rated 5 out of 5 stars

From start to finish this company has gone the extra mile, communication was first class. Their appointments were on time and the advice given helped in making the correct decision in bringing our equ... See more

Company replied

Rated 5 out of 5 stars

I really like this company, I have been having non stop trouble with what seemed to be a cursed solar system, but since having Bluon take over maintaining it, I am finally enjoying having panels on... See more

Company replied

Company details

  1. Solar Energy Company

Written by the company

Bluon Energy is a renewable energy company that specialises in the installation, maintenance and repair of solar PV systems. With over 10 years experience we have quickly become a leader in the industry, providing high-quality services to customers throughout the UK. With our commitment to sustainability and energy efficiency, Bluon Energy is committed to helping customers reduce their carbon footprint and save money on their energy bills. With a team of experienced technicians and engineers, we are dedicated to providing reliable solutions that are tailored to meet each customer’s individual needs.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

162 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Ash and Lenny explained the works…

Ash and Lenny explained the works carried out very well. They were also very friendly and polite. Thank you for setting up monitoring for free.

We would definitely recommend Bluon for solar services.

Thank you

27 November 2024
Unprompted review
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Reply from Bluon Energy Ltd

Thank you for your positive feedback!

Rated 5 out of 5 stars

Outstanding Service and Quality from Bluon Solar!

I recently had Bluon Solar install solar panels on my roof, and I am beyond impressed with both the service and the results. From the very beginning, the team at Bluon demonstrated professionalism, expertise, and a genuine commitment to ensuring everything went smoothly.

The initial consultation was thorough—Bluon took the time to walk me through my options, explain how the system would work for my home, and answer all my questions. They made sure I understood every step of the process, and I never felt pressured to make any decisions.

When it came time for the installation, the crew was punctual, respectful of my property, and worked efficiently. They took care to ensure the panels were installed seamlessly, and the system was up and running without any issues. The quality of their work is evident, the team even followed up after installation to make sure everything was functioning as expected.

I'm already seeing the difference on my utility bill. Bluon made the entire process easy and stress-free, and I couldn't be happier with my decision to go solar with them.

If you're looking for a reliable, professional solar company, I highly recommend Bluon. Their dedication to quality and customer satisfaction is truly exceptional.

18 November 2024
Unprompted review
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Reply from Bluon Energy Ltd

Hi Mr Taylor,

Thank you so much for taking the time to leave this positive feedback!

Kind regards,
Bluon Energy Ltd

Rated 5 out of 5 stars

No complaints

No complaints. Checked my solar and batteries. Told me that it’s all fine and they don’t recommend us to have any more batteries, even tho we’ve been considering them. Breath of fresh air. Thank you Bluon

15 November 2024
Unprompted review
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Reply from Bluon Energy Ltd

Thank you for your positive feedback!

Rated 5 out of 5 stars

All round great company to deal with

All round great company to deal with, very polite and willing to help. I would definitely recommend and will be to any family and friend that would need these services.

1 November 2024
Unprompted review
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Reply from Bluon Energy Ltd

Thank you for your positive feedback!

Rated 5 out of 5 stars

Can’t beat their service.

A well guided phone call and all my questions were answered with much detail. I’m very glad with their service. Thanks Bluon Energy

15 November 2024
Unprompted review
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Reply from Bluon Energy Ltd

Thank you for your positive feedback!

Rated 5 out of 5 stars

Really polite bunch of people

Really polite bunch of people. Clean work and took all the rubbish away. Happy to leave them the review on their request and would genuinely use them again

14 November 2024
Unprompted review
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Reply from Bluon Energy Ltd

Thank you for your positive feedback!

Rated 5 out of 5 stars

No knowledge but Bluon made me feel at…

No knowledge but Bluon made me feel at ease straight away. Showed me the isolation process of my system and how to restart it if I needed too. Would now only use Bluon to have my system checked.

14 November 2024
Unprompted review
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Reply from Bluon Energy Ltd

Thank you for your positive feedback!

Rated 5 out of 5 stars

Solar check

Solar check. System is actually doing better than I thought. Would use Bluon if I needed to in the future

8 November 2024
Unprompted review
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Reply from Bluon Energy Ltd

Thank you for your positive feedback!

Rated 5 out of 5 stars

Had Bill round after having various…

Had Bill round after having various other companies attend and he was the only person that seemed to know what he was taking about. Anyway, new inverter was fitted today and my system is now generating electric again. Thank you. Mr Finlay

14 November 2024
Unprompted review
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Reply from Bluon Energy Ltd

Thank you for your positive feedback!

Rated 2 out of 5 stars

Less than pleasant experience

Visit from Bluon was result of a cold call offering me a 'free' survey and report on my solar system. The guy who came was condescending and immediatelysuggested all sorts of problems with my system, which is working perfectly well albeit not perhaps at the full efficiency when installed 13 years ago.
Since writing my original report I have been contacted by the director of Bluon who has promised to speak to the operative concerned about talking to his prospective customers in a less condescending manner, and so have increase my rating to two stars

12 November 2024
Unprompted review
Bluon Energy Ltd logo

Reply from Bluon Energy Ltd

Hi Mr Houston,

We are really sad to hear you were unhappy to have let one of our guys in your house, but we would be really keen to talk to you regarding your experience for a few reasons.

To firstly clarify, we did not cold call and had pre-approved permission from yourself to contact you. This issue would lie between you and the other company.

As you have stated, your solar system is not near full efficiency. Our member of staff stated this to you, which straight away resulted in you raising your voice at him. Based on this interaction, he made a phone call to the office, which led to you all agreeing it would make sense for him to leave your premises, and they apologised for any offence caused. You shook hands and he left.

Since this review, our chap has tried to give you a call as he was really shocked to hear that this review has been written based on something so trivial, furthermore you have confirmed in this review that what he said is indeed factual.

Please could you get in contact with us? Our director would be keen to speak to you, to get your side of the story and to determine if we need to give the person in question any additional customer service training, or if he just caught you on a bad day.

Kind regards,
Customer Service

Rated 5 out of 5 stars

Excellent service throughout

Excellent service throughout, great communication, kept informed all the way along. Very professional, would recommend 100%

12 November 2024
Unprompted review
Bluon Energy Ltd logo

Reply from Bluon Energy Ltd

Thank you for your positive feedback!

Rated 5 out of 5 stars

Called Bluon

Called Bluon, as I have dealt with them in the past and really trust them. My inverter had stopped working. It was 11 years old so we got Bluon to replace. Second dealing with them and I’m really pleased

13 November 2024
Unprompted review
Bluon Energy Ltd logo

Reply from Bluon Energy Ltd

Thank you for your positive feedback, we are really pleased to hear you've had two good experiences with us!

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