BEWARE - if you are not careful Bluu will try to charge you extra. Best to avoid - go to a more trustworthy provider (Avis at Johannesburg airport were great for us on this trip) In our case, o... See more
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I bought a cantilever umbrella (great product), but need a replacement handle, which somehow went missing during the winter when packed away. After-Sales Support with this company is non-existent. I'm... See more
I ordered 4 sun brellas beige in color. 3 arrived with 1 shattered finial. 4 days later the 4th sun brella arrived. It was a damaged package split opened at one end with damaged umbrella shaft... See more
The "Pro Market Umbrella 3 Tiers" is beautifully designed, and made for windy areas like our patio. I got the navy which is a rich dark colour - and love it. We've entertained and enjoyed countless ho... See more
Company details
About Bluu
Written by the company
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Contact info
1255 Corona St, Denver, CO 80218, 80218, Denver, United States
- support@bluu.com
- bluu.com
Hasn’t replied to negative reviews
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Easy to order and set up.
This medium greenhouse was a birthday…
This medium greenhouse was a birthday present. It was easy to assemble and fits perfectly into the space I planned. I used the box and landscape fabric to create a floor and secured it with landscape staples. Excitedly anticipating spring seed starting.
Your product was as expected.
Your product was as expected. Well designed, well made, easy to assemble and worth waiting for.
Great umbrellas
Great umbrellas. Used these in 2 different restaurants. They survived the entire season. First umbrellas to do that.
You need to make a comment about…
You need to make a comment about putting the ends on the box to do only one and turn the page to see you need to put the metal rods in before the second end is installed.
Great tool
Great tool so far, works as described, good quality. Fun to light camp/bonfires!
After 2 uses the ignitor stopped…
After 2 uses the ignitor stopped working. Customer service refuses to acknowledge the failure and replace the defective item and blames the user
Update: Management stepped in and apologized for the run around. A replacement was sent and it works fine.

Reply from Bluu
Great storage The item was received on time
The item was received on time, it was well packed and I was able to assemble on my own in about 1 hour.
Really a great umbrella for the patio
Really a great umbrella for the patio. Large size and very heavy. Easy to put together but due to my age I had to recruit a couple of strong men to lift the umbrella in his stand. Works well.
purchase
This greenhouse was a duplicate of the one I bought 2 years ago, so assembly was quick and easy. Your company performed as promised, so I'm happy.
Great product easily assembled meets…
Great product easily assembled meets description and expectations.
A nice-looking box
A nice-looking box, but a bit flimsy. The top does not close tightly, so I have to put something heavy on top to keep the lid fully closed. I needed this box to store the patio furniture pillows and umbrellas for the winter and need the box to be mouse-proof.
I am very please with my purchase. I only wish I would have gotten the 120 gallon instead. It looks nice but it is built well and very sturdy.
I am very please with my purchase
could not be happier
great product and company.
Items arrived promptly.
Packaged securely and function well
You guys rock
You guys rock. Really. Emailed about my problem and Mia responded pronto.
Service beyond what anyone would expect from in online retailer.
Refreshing!!!
Great deck box, fast delivery
Fast delivery, easy to put together deck box, looks nice, seems waterproof so far, no complaints!
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