They dropped a 20 kg package 5 minutes…
They dropped a 20 kg package 5 minutes walking from my house. Let me carry it back home alone.
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De Prinsenhof 11, 4004LN, TIEL, Netherlands
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They dropped a 20 kg package 5 minutes walking from my house. Let me carry it back home alone.
The delivery has been delayed for 3 days and the bike was broken on the way during the delivery. Very bad experience and disappointed.
Keurige communicatie v.w.b. status levering middels SMS updates. Correcte chauffeur, leverde de goederen netjes strak voor de deur.

Reply from BMD Transportservice B.V.

Reply from BMD Transportservice B.V.
It is the first time when I get my delivery so time-accurately 10/10
Kwam op verwachte tijdstip maar wilde niet naar appartement deur brengen(een grote matras).
Er is een grote lift ter beschikking maar hij zij 'ik heb opdracht alleen tot eertse deur te brengen'. Hoe moet ik dan naar mijn appartement zelf brengen? Wat is de nut van een bezorgdienst?
Engels :
Delivery agent would only bring material (a big mattress) until first door. I live in an apartment with a big lift.
If he leaves it at the first door(I. E. Outside the apartment complex) how is it expected that I take bring it to my apartment myself? What's the use of a delivery service?
That's why this delivery service gets a 1 star, because I find their service poor. The driver said he was a sub contractor and couldn't do anything.
Only sent 1 driver and left my sofa sitting on the side of the road. Had to call another company to get an emergency lift to actually get the sofa into my apartment. What's the point of delivery if you don't deliver it in to the address! Leaving it on the street is not a delivery service
Fantastic Service, Top Class ! Correct tracking system and on time delivery by very friendly driver. Recommended.
No notice about delivery. No sms, no email. Just left my 30kg package with neighbors. That was a whole point of delivery - not to deal with it myself.
Prima communicatie over de levering en keurig op tijd. Top service!

Reply from BMD Transportservice B.V.
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