BMG Scooters Reviews 10

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Motorcycle shop
  2. Motor scooter dealer
  3. Motorcycle Equipment Store
  4. Motorbike repair shop
  5. Suzuki motorcycle dealer

Information provided by various external sources

Main dealers for Piaggio, Vespa, Gilera, Aprilia,benelli and Peugeot scooters, new and used. With branches in Richmond and Fulham come visit us today


Contact info

3.6

Average

TrustScore 3.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

when I bought a motorbike I was advised…

when I bought a motorbike I was advised Aprilia because Italian ones are the best... I bought a new scooter there and in the first month I already had problems, it makes noise, chokes and does not always start.. after 18 months I have the same problem because the BMG Richmond service does not see the problem and if they do not see it they cannot fix it.. I sent a clean video, I showed the problem live, they cannot fix it, they told me 'if you do not like the motorbike then sell it' do you understand? you buy a new motorbike from them, damaged they fix it and even impudently tell me that I can sell it if I do not like it... BMG is a joke

12 December 2024
Unprompted review
Rated 5 out of 5 stars

Really great product and service

Really great product and service - bought mp3 in 2016 … loved it …. They sold it for me in 2019 when I got another mp3.
Supplier of Great machines and also they provide 1st class servicing dept - great customer service and communication. Well done BMG. Michael M

21 June 2024
Unprompted review
Rated 5 out of 5 stars

Five star buying experience

I bought a Suzuki sv650 from BMG a few weeks. It’s the second bike I have bought from BMG and just like the first the service was fantastic. Craig was super helpful and had the bike ready for me on the day of collection with some helpful advice too. Five star service and buying experience.

17 November 2023
Unprompted review
Rated 5 out of 5 stars

Honest and professional

Honest and professional. I've bought 3 bikes from them now, and they are the best motorcycle dealer I've dealt with

20 November 2023
Unprompted review
BMG Scooters logo

Reply from BMG Scooters

Dear Ray,
Thank you for your vote of confidence, it really means a lot.
Kind regards
BMG

Rated 5 out of 5 stars

Fantastic customer service

Craig is incredibly knowledgeable and great at helping you decide which scooter would suit you best. Really excellent customer service and after care. Thoroughly recommend BMG Scooters.

11 November 2023
Unprompted review
BMG Scooters logo

Reply from BMG Scooters

Dear Gabrielle,
Thank you so much for your very kind review. Always happy to help.
Thank you
BMG

Rated 5 out of 5 stars

Excellent service from the guys at BMG…

Excellent service from the guys at BMG Scooters. Thanks to Craig and his colleagues for keeping the purchase of a brand new Vespa an easy process.
Would definitely recommend and use the company in the future.
Paul
Sheffield

10 September 2021
Unprompted review
Rated 5 out of 5 stars

Great Service

Great service and advice from David and Craig. Kept very well informed throughout my purchase of a shiny new Scooter. Very happy with BMG scooters in Richmond and would happily recommended to friends and use them again. Went above and beyond to ensure I could fit my bike though a tight gate in a narrowish alley. Thanks!

6 September 2021
Unprompted review
BMG Scooters logo

Reply from BMG Scooters

Dear Justin,
Thank you for your kind words. We are glad you are enjoying your New Vespa and that you are able to it to bed safely at night ;)
From all at BMG

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look