I have paid online, got email for the order and got charged as well but there is "NO" FSC code. I have tried all the ways to reach out to them (chat, ticket, email) but no response at all which proves... See more
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See what reviewers are saying
Ordered an FSC code from them for updating my maps and never received it. Waiting over a week now and no code. Their telephone number doesn't work and I've attempted to contact them via Skype, Email a... See more
I have bought an update and am waiting for the 2017-2 update but it has not been sent after more than 2 months despite repeated emails and attempts to use their online support. It now seems impossibl... See more
Ordered my Navigation disk online been 5 weeks, Still no disks tried to reach them through help desk - go a email tell me to be patient waited another week still no disks -asked them to call me... See more
FSC Missing, No Response, NEVER Buy again!
I have paid online, got email for the order and got charged as well but there is "NO" FSC code. I have tried all the ways to reach out to them (chat, ticket, email) but no response at all which proves they don't care about the service as they got my money already. I will dispute the transaction with credit card company to get the refund but it's too much of pain. There are better places to buy from even if it's bit more.
very bad compagny
very bad compagny, cannot reach them, order the 2021 map, the link they provide didn't work, they give me another link file downloaded is broken cannot extract it, now they don't want to refund me pretexting it's my internet connection, i'll file a complain to my credit card compagny to get a refund, don't buy from them it's a scam
Not fit for purpose
Not fit for purpose. After carrying out regular updates the system does not recognise numerous UK destinations and gets confused constantly.
BMW have made a very poor attempt at creating their own system which simply cannot be relied upon, i have to regularly revert to using my phone for directions.
Thank you
I ordered a map update on Sunday. Received download link on Monday. Activation code some hours later as I had forgotten to include my VIN.
Works perfectly! Thanks
FSC Code NEVER came! DO NOT ORDER!
Ordered an FSC code from them for updating my maps and never received it. Waiting over a week now and no code. Their telephone number doesn't work and I've attempted to contact them via Skype, Email and their Facebook account and never receive a reply. DO NOT ORDER FROM THEM!!!! Absolutely disgusted!
bmw sat nav Update
Update arrived promptly and with clear installation instructions. Update successful 1st time. Impressed.
Paid but not received update
I have bought an update and am waiting for the 2017-2 update but it has not been sent after more than 2 months despite repeated emails and attempts to use their online support. It now seems impossible to contact them. I'm not sure if they exist any more.
BE VERY WARY
Customer service is HORRIFIC.
Ordered my Navigation disk online NO LUCK
Ordered my Navigation disk online been 5 weeks, Still no disks
tried to reach them through help desk - go a email tell me to be patient
waited another week still no disks -asked them to call me no call
Buyer Beware
Upgrade Road Map Europa West PREMIUM 2016-1 for BMW 740i
All is well.Thank you very much.
AWESOME!
I've been getting updates from him for almost two years. Very reliable and fast!
I bought through black Friday offer; it was fast, accurate and very delightful
I bought the 2016 navigation update through black friday offer; it was a very good price and fast service from their side. surely recommend again
Good and Fast service
I bought the upgrade for my Mini Navigator (CIC) once Antony answered all my questions. No matter what questions you have, he will quickly answer you.
UpDate Motion 2016/1
UpDate Motion 2016/1 is ok, without problems. I am satisfied with it.
Updated to PREMIUM WEST 2016-1 successfully
Updated to Road Map Europe PREMIUM WEST 2016-1 without problems. The first issue I have experienced In the End is that the Version is not shown at all. I hope that I won't get other serious issues in time of driving.
Thank you very mush for the support and the code.
Stoyan
Map update - help on how to do.
Needed map update… hadn't a clue how to do but helped from start to finish in no time *****.
excellent service, i recommend to anyone, anytime!!
I placed the order and made online payment on a saturday evening, expecting I would be served when week starts on monday, but to my surprise within few minutes i received the code via email, it worked like a treat!!
Best customer service ever!
Since the moment I placed the order I've received great support from Tony.
I made a few mistakes and he helped me fixed them. He went the extra mile sending me the correct DVD's after he realised I Had ordered the wrong thing.
Very pleased and will definitely order from him again.
BMW sat nav update
really helpful, just emailed a screen shot of my current system version and Anthony made a recommendation of update. code arrived straight after order and USB stick 2 days later. Instructions easy to follow. all great
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