Excellent professional service. Fast, helpful and clear communication throughout. They were also extremely obliging and patient when we had a lock issue unrelated to cleaning. The cleaning it... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
BnB are so great and so easy! Really quick communication, excellent service and very good prices. Really easy to use their website to book cleaning and can get last minute cleaning done as well. Defin... See more
Great cleaning company! After using a another company for over a year and half for my airbnb business and having recurring issues all the time i decided to switch to Better and Brighter Cleaning, and... See more
Was after high quality cleaning for an Airbnb but the quality of clean was disappointing. Additionally I experienced bugs on the platform which prevented me from selected the linen items I needed and... See more
Company details
Written by the company
Better n Brighter Cleaning provides professional holiday let cleaning services and linen hire to hosts for short-let and serviced apartments in London. Our professional cleaners will clean your property to a hotel standard ensuring your guests are happy with their stay. If you are looking for all in one supplier solution call our team today.
Contact info
United Kingdom
- bnbcleaning.london
4.7
Excellent
26 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ross and his team are top notch
Ross and his team are top notch. Great service, easy to use booking system, flexible and great communication. Highly recommend to any holiday let hosts in London.
13 April 2023
Unprompted review
Reply from Better n Brighter Cleaning
Dear Joe
Thank you for sharing your experience with our company. We are grateful for your kind words and honest evaluation. We hope you will soon trust our services again. We’ll be glad to assist you.
Warm Regards,
BnB Cleaning
I can't recommend BnB enough!
I can't recommend BnB enough, they have been absolutely incredible in cleaning and supplying linen for our Airbnb in London. Their communication is fantastic and they have been extremely reliable. I have felt totally comfortable leaving our home in their capable hands. Highly recommend using their services!
26 September 2022
Unprompted review
Reply from Better n Brighter Cleaning
Dear Kirsten
Thank you for sharing your experience with our company. We are grateful for your kind words and honest evaluation. We hope you will soon trust our services again. We’ll be glad to assist you.
Warm Regards,
BnB Cleaning
Flawless service from start to finish
We have been using Bnb cleaning for over 3 months and never experienced any issues. Changeovers are always completed on time with great quality linen. Outstanding service and communication. Thank you
5 June 2022
Unprompted review
Reply from Better n Brighter Cleaning
Dear Ned
Thank you for sharing your experience with our company. We are grateful for your kind words and honest evaluation. We hope you will soon trust our services again. We’ll be glad to assist you.
Warm Regards,
BnB Cleaning
Reply from Better n Brighter Cleaning
Dear Lesley
Thank you for sharing your experience with our company. We are grateful for your kind words and honest evaluation. We hope you will soon trust our services again. We’ll be glad to assist you.
Warm Regards,
BnB Cleaning
Top notch service
Top notch service. Thank you for arranging the cleaning with linen hire while I was away. Highly recommended!
25 May 2022
Unprompted review
Reply from Better n Brighter Cleaning
Dear Dina
Thank you for sharing your experience with our company. We are grateful for your kind words and honest evaluation. We hope you will soon trust our services again. We’ll be glad to assist you.
Warm Regards,
BnB Cleaning
I have been using BnB Cleaning for…
I have been using BnB Cleaning for several times now and they always manage to deliver excellent service. I had guests complementing the quality of the linen supplied by this company which is really nice. Will definitely recommend to anyone needing Airbnb cleaning.
19 May 2022
Unprompted review
Reply from Better n Brighter Cleaning
Dear Alan
Thank you for sharing your experience with our company. We are grateful for your kind words and honest evaluation. We hope you will soon trust our services again. We’ll be glad to assist you.
Warm Regards,
BnB Cleaning
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.