Boundless Technology Reviews 279

TrustScore 3 out of 5

2.9

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Rated 5 out of 5 stars

This Company Treats It's Customer's 100% Right And Professionally - How You Want to Be Treated and should Be. They are Extremely Excellent at Communicating and helping Customer's out with Thei... See more

Rated 4 out of 5 stars

Although I enjoy their products, the quality control on the Tera has been terrible. I've had 5 Tera's fail. One lasted 6 months, all the others failed in 1 to 12 weeks of receiving them. I finally as... See more

Rated 1 out of 5 stars

They are scammers, they have several names for trustpilot, because of many red stars. Since last year I try to get my refund. I paid June and July, unsubscribed for August, my SEO check them, all fa... See more

Rated 2 out of 5 stars

Contacted them multiple times inquiring about parts pods, attachments foir a CFX+. Nothing, no reply, crickets.... Seems to be one of those companies who choose not does do customer support anymore.... See more

Company details

  1. Vaporiser shop
  2. Tobacco shop

Written by the company

Boundless Technology has been manufacturing vaporizers since 2016 with a focus on providing high quality wax vape pens and dry herb vaporizers. We always strive to create innovative technology that keeps portability, subtlety, and effectiveness at the forefront. Every vaporizer we sell is backed by a 3 year warranty for peace of mind.


Contact info

2.9

Average

TrustScore 3 out of 5

279 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Love the CFX

Love the CFX. Wish you had doping canisters like the Mighty.

31 March 2022
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Reply from Boundless Technology

Glad to hear you're loving the CFX. I will bring up this suggestion to the rest of the team and appreciate the feedback.

Rated 5 out of 5 stars

Best customer service

Boundless pens are the best and the customer service is beyond helpful will for sure be buying more products from them

31 March 2022
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Reply from Boundless Technology

We're a small two person customer service team so we really do appreciate to hear the kind words and support. Please back out if you need any further assistance.

Rated 5 out of 5 stars

Quick fix

Had a faded oled screen on my cfx contacted boundless support. Submitted requested info and they sent me a new unit. Super fast. Really impressive service and a really great vape

31 March 2022
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Reply from Boundless Technology

Very happy to help with this. Please don't hesiste to reach out again should you need any further assistance.

Rated 5 out of 5 stars

Outstanding Customer Service

Had an issue with my device and contacted the company and less than 12 hours later they contacted me and began the process of fulfilling my warranty. World-class service. No BS, no runaround, just incredible service. True pros with quality products and service to match. A+++. Highly recommended.

30 March 2022
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Reply from Boundless Technology

Thank you for the kind feedback! We're always happy to help and please reach out if you need any further assistance.

Rated 5 out of 5 stars

Great products!

Overall, I am very pleased and impressed with boundless technology product and customer service! I really appreciate a representative getting back to me so quickly and resolving any problems or concerns I had. I would recommend this product to a friend or family member!

30 March 2022
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Reply from Boundless Technology

Super appreciative of the kind words! We're always happy to help and please reach out again if you need any further assistance.

Rated 4 out of 5 stars

I had a problem but...great customer service

When buying the vaporizer i added to the cart a promo vape+adapter, an hour later when i confirm the cart the adapter was not included.
I did a complaint and they explain me that the promo was already finished.
Nevertheless, the service and attention was great and fast. They gave me the option to buy the adapter and refunded the shipping.
Not the best but was a good setvice for me.

29 March 2022
Rated 5 out of 5 stars

Always Reliable

I’ve only had a few things shipped so far but I’ve had zero issues. Shipping’s always been super-prompt, hassle-free, and the products have been great quality.

I will say, the first Terp Pen XL I ordered was a wee bit finicky from the start, but I assumed it just needed more time to warm up. Bought a second recently and I’ve not had that issue. I use both fairly regularly.

12 March 2022
Rated 5 out of 5 stars

Legit On the Go Easy to Use + Quality

This Company Treats It's Customer's 100% Right
And Professionally - How You Want to Be Treated and should Be.
They are Extremely Excellent at Communicating and helping Customer's out with Their Line Up of Stellar Products.
Their Terp and TerpXL are Most Excellent for those with health issues for its Simplicity to Use On The Go and its Legitimate Functionality.
You can Gain Super Drags or Smaller for those New to Using One.
Arrives with Cerramic Coil which is Quite Quality and for the Price vs Competitor's
You Cant Go Wrong With Their Lineup

10 March 2022
Unprompted review
Rated 5 out of 5 stars

I bought my first terp pen in December

I bought my first terp pen in December. I ordered a replacement pack of coils and it wasn’t in the package when it arrived. I contacted customer service and they got back to me less than 24 hours later and sent a replacement immediately.
I recently ordered some more replacement coils to have on hand and the package was showing delivered but I had not received it. I reached out to customer service and again I was contacted within 24 hours.
The customer service I have received when dealing with BT has been amazing!!!
Thank you all!!!

2 March 2022
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Reply from Boundless Technology

Thank you for the kind words and please reach back out if you need any further assistance!

Rated 5 out of 5 stars

great products

great products, reasonable prices, and excellent service !

2 March 2022
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Reply from Boundless Technology

We appreciate the feedback! Please reach out if you need any further assistance.

Rated 2 out of 5 stars

Terp pen Xl came with a bent receiver

Terp pen Xl came with a bent receiver and had to be bent back to turn on. Product is alright just annoyed I had to fix my brand new pen.

1 March 2022
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Reply from Boundless Technology

Sorry to hear about this! If you still need assistance please reach out to info@bndlstech.com

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