This Company Treats It's Customer's 100% Right And Professionally - How You Want to Be Treated and should Be. They are Extremely Excellent at Communicating and helping Customer's out with Thei... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Although I enjoy their products, the quality control on the Tera has been terrible. I've had 5 Tera's fail. One lasted 6 months, all the others failed in 1 to 12 weeks of receiving them. I finally as... See more
They are scammers, they have several names for trustpilot, because of many red stars. Since last year I try to get my refund. I paid June and July, unsubscribed for August, my SEO check them, all fa... See more
Contacted them multiple times inquiring about parts pods, attachments foir a CFX+. Nothing, no reply, crickets.... Seems to be one of those companies who choose not does do customer support anymore.... See more
Company details
Written by the company
Boundless Technology has been manufacturing vaporizers since 2016 with a focus on providing high quality wax vape pens and dry herb vaporizers. We always strive to create innovative technology that keeps portability, subtlety, and effectiveness at the forefront. Every vaporizer we sell is backed by a 3 year warranty for peace of mind.
Contact info
United States
- (866) 355 7061
- info@bndlstech.com
- bndlstech.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Boundless Technology
Best customer service
Boundless pens are the best and the customer service is beyond helpful will for sure be buying more products from them

Reply from Boundless Technology
Quick fix
Had a faded oled screen on my cfx contacted boundless support. Submitted requested info and they sent me a new unit. Super fast. Really impressive service and a really great vape

Reply from Boundless Technology
Outstanding Customer Service
Had an issue with my device and contacted the company and less than 12 hours later they contacted me and began the process of fulfilling my warranty. World-class service. No BS, no runaround, just incredible service. True pros with quality products and service to match. A+++. Highly recommended.

Reply from Boundless Technology
Great products!
Overall, I am very pleased and impressed with boundless technology product and customer service! I really appreciate a representative getting back to me so quickly and resolving any problems or concerns I had. I would recommend this product to a friend or family member!

Reply from Boundless Technology
Excellent product and boundless…
Excellent product and boundless Technologies shipped the very same day that I placed my order I will be ordering more products from boundless technology thank you!
Great products and even better customer…
Great products and even better customer service. 10/10!
Boundless tech has been amazing
Boundless tech has been amazing! They quickly replaced my malfunctioning pen with minimal effort from my part! I have already recommended them to friends looking for pens!
I had a problem but...great customer service
When buying the vaporizer i added to the cart a promo vape+adapter, an hour later when i confirm the cart the adapter was not included.
I did a complaint and they explain me that the promo was already finished.
Nevertheless, the service and attention was great and fast. They gave me the option to buy the adapter and refunded the shipping.
Not the best but was a good setvice for me.
Great products always impresses
Great products always impresses. New quartz terp pen coils are a must have. Also very speedy delivery..3 days is the longest I've had to wait definitely recommend checking them out
Always Reliable
I’ve only had a few things shipped so far but I’ve had zero issues. Shipping’s always been super-prompt, hassle-free, and the products have been great quality.
I will say, the first Terp Pen XL I ordered was a wee bit finicky from the start, but I assumed it just needed more time to warm up. Bought a second recently and I’ve not had that issue. I use both fairly regularly.
Legit On the Go Easy to Use + Quality
This Company Treats It's Customer's 100% Right
And Professionally - How You Want to Be Treated and should Be.
They are Extremely Excellent at Communicating and helping Customer's out with Their Line Up of Stellar Products.
Their Terp and TerpXL are Most Excellent for those with health issues for its Simplicity to Use On The Go and its Legitimate Functionality.
You can Gain Super Drags or Smaller for those New to Using One.
Arrives with Cerramic Coil which is Quite Quality and for the Price vs Competitor's
You Cant Go Wrong With Their Lineup
I bought my first terp pen in December
I bought my first terp pen in December. I ordered a replacement pack of coils and it wasn’t in the package when it arrived. I contacted customer service and they got back to me less than 24 hours later and sent a replacement immediately.
I recently ordered some more replacement coils to have on hand and the package was showing delivered but I had not received it. I reached out to customer service and again I was contacted within 24 hours.
The customer service I have received when dealing with BT has been amazing!!!
Thank you all!!!

Reply from Boundless Technology

Reply from Boundless Technology
Terp pen Xl came with a bent receiver
Terp pen Xl came with a bent receiver and had to be bent back to turn on. Product is alright just annoyed I had to fix my brand new pen.

Reply from Boundless Technology

Reply from Boundless Technology
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







