Quick delivery! My package had been packed with care, each item wrapped in tissue paper and a personalised note from the owner 😊 I’ll definitely be buying more games in the future!
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Superb service. Quick response via email to a query, rapid delivery once ordered that even included a preoanal postcard message. And the best bit is that I now have the SETI expansion that was unavai... See more
Couldn't reccomend Boardgamist enough, amazing advice on what games to pick for me and my wife based on the brief I provided and super easy website to navigate to make the purchase. Games arrived quic... See more
Incredible business, run by lovely, passionate, and knowlegeable people. Quick delivery, carefully packaged, with lots of personal touch and character. Great price, and great customer service!
Company details
- #6 of 125 best companies in Game Shop
- #8 of 135 best companies in Collectibles Shop
- #6 of 95 best companies in Trading Card Shop
Written by the company
Boardgamist Ltd. is a small independent retailer focused on helping people run better game nights and choose games that genuinely fit their group. The company is run by one person (Dan Boardgamist) who handles everything from sourcing stock to packing orders to creating content that helps customers understand what they are buying and why it might be right for them. Nothing here is automated or faceless. It is a hands-on business built with care, not volume. The store is deliberately curated rather than overloaded with every title on the market. The aim is to offer games that are well designed, well tested in real groups, and more likely to be played regularly rather than purchased on impulse and forgotten. Customers often come to Boardgamist because they want straightforward guidance rather than marketing noise. The product descriptions, emails and blog posts are written to set expectations honestly and avoid overselling anything. Boardgamist is in a growth stage and the business is open about that. The day to day work involves a mix of retail operations, customer service, stock management, content creation and the steady improvements that keep a small online shop moving in the right direction. Customers who follow the journey see what is happening behind the scenes because transparency helps build trust and shows that every order makes a real difference. The long term direction for Boardgamist is to expand from retail into a more complete resource for players and hosts. That includes guides, practical advice, clearer recommendations and more ways to help people choose games that work for their group size, experience level and time available. The goal is simple. Make buying and playing board games easier for everyone while keeping the focus on quality, reliability and genuine customer support.
Contact info
United Kingdom
- customerhappiness@boardgamist.com
- boardgamist.com
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Quick delivery and a hand written note…
Quick delivery and a hand written note telling me to enjoy the game was a very nice touch
Great price and service
Great price, order arrived safely and even had a little hand written now to say thanks. I'd chosen not to buy this from a big American company and am very happy with the service.
Fantastic service!
Out of Town Games were one of the only shops I could find which had stock of the Mistborn deckbuilding game I’d been looking for. After a quick glance at the glowing reviews, I figured it was worth a punt. The service was brilliant! The game arrived quickly, complete with a handwritten note, which was a very nice touch. Would absolutely recommend and will definitely be purchasing from here again in the future!
Fantastic experience
Quick delivery. Great service, and my game came with a very delightful handwritten thank you message which was a lovely touch that put a smile on my face.
Nice and straight forward
Nice and straight forward, arrived promptly and as advertised.
Excellent customer service
Excellent customer service, prompt delivery & updates on postage status
Quick and pleasant order experience
Out of Town Games helped me to get a last minute Christmas present for my not-so-easy-to-buy-for brother. I ordered online and they dispatched my order quickly. I received it with no problems, even at a busy time of year. Really appreciate your help and my brother loved his game, thank you!
Excellent services as always
Outstanding service! :)
I’d never heard of Out Of Town games before but will be recommending it now! Game arrived super fast, great quality and pricing! Will definitely come back to it for future games :)
Easy
Quick service and regular updates. Game well packaged and in great condition. Would definitely use again.
All good !!!!
Now my first stop for games
This is now my go to shop for board games. Fast, well packed and really good prices. Highly recommend
Superb service, great selection
I found a rare gem of a game on Out of Town Games and have been really pleased with the service - really good packaging to keep the box safe in transit and it was with me so fast, with a little thank you note. Will 100% order again and highly recommend OOTG!
Fantastic Online Board Game Seller
I had never used Out of Town Games before but they had a fairly rare game that I wanted for a good price. I place my order on Monday morning and by Wednesday morning the game had arrived and was packed excellently. Very impressed.
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