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Rated 1 out of 5 stars

Easily the worst online ordering experience I've ever dealt with... Order showed up with parts missing, was told they'd send the missing parts. Never showed up, Contacted them several times. Headache... See more

Rated 1 out of 5 stars

total scam, they will charge you then email you that the item is on back order or something, even their website showing in stock, very poor customer service from India, they want your money and treat... See more

Rated 1 out of 5 stars

Return policy is pure thievery. $28,33 penalty charged on a $80 purchase. Very poor business practices. Instant charge to your card, no allowing cancellation of product, charging an outrageous retur... See more

Rated 4 out of 5 stars

Ordered dock bumper wheel units and some dock lines. Dock lines arrived very quickly and bumper wheel units arrived a few days later. Given current pandemic I believe the company did a great job shi... See more

Company details

  1. Boat accessories supplier
  2. also in
  3. Boat Builders

Information provided by various external sources

With BOATiD, you get reliable boat parts and accessories at prices that will reduce the total cost of ownership.


Contact info

1.8

Poor

TrustScore 2 out of 5

222 reviews

5-star
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1-star

No history of asking for reviews

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1.8

All reviews

(222)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Return policy

Return policy is pure thievery. $28,33 penalty charged on a $80 purchase. Very poor business practices. Instant charge to your card, no allowing cancellation of product, charging an outrageous return fee. Nevermore will this sorry company get another dollar from me & I hope this review keeps your $$ in your pocket. .

8 April 2020
Unprompted review
Rated 5 out of 5 stars

Good Service

We had questions about one of the pedestal tables so called instead of just ordering online. Questions were answered, we ordered, and had the table in two days. No installation screws were included, so maybe check that out when you order.

30 March 2020
Unprompted review
Rated 5 out of 5 stars

I ordered a skeg-guard for my Mercury…

I ordered a skeg-guard for my Mercury outboard. Fount it on BOATiD for much lower than anywhere else. The shipping was higher than other vendors. But shipping was super fast, got it in 2 days and it was shipped from the opposite side of the US. Overall I'm pleased, they have a massive selection. I will shop with BOATid again.

11 March 2020
Unprompted review
Rated 4 out of 5 stars

High shipping costs are added to low price.

The price may be great, but the shipping cost may be higher than the price. For one of my items the shipping cost was nearly 3 times that of the item. Since this item was bundled with another item, the shipping cost was not evident until the order was placed. Check the shipping cost before purchase.

11 March 2020
Unprompted review
Rated 5 out of 5 stars

BoatID had what I needed and got it to me fast!

BoatID had what I needed and I knew that based on their in stock notifications. Shipping was very fast and although I have a quality control issue with a product, I’ll be taking that up with Lee’s Tackle not BoatID

29 February 2020
Unprompted review
Rated 1 out of 5 stars

Liars! ⛔Stay Away!!⛔

These people are liars because they don't list tax, and shipping before you start paying. This is because they don't calculate shipping and tax until you use your enter credit card or Paypal. Stay away from this too good to be true website.

28 February 2020
Unprompted review
Rated 1 out of 5 stars

Con Artist

I was told if I placed an order today, BOATiD would ship the same day. I was assured the part was in inventory. This part’s value is in excess of $1100. My credit card was immediately charged for the full amount. Two weeks later I receive a second email delaying shipment for an additional week. I cancelled the order and my refund is being reviewed and that process will take up to five business days before any refund is sent to my bank. These people are con artist and I have multiple chat transcripts to prove it.

20 February 2020
Unprompted review
Rated 5 out of 5 stars

Everything I have order ships in…

Everything I have order ships in reasonable time and is usually the best price around. Customer service is great and always responds quickly. For a retailer who’s across the country from me they do pretty well at servicing my needs. Will be ordering from them again.

15 February 2020
Unprompted review
Rated 1 out of 5 stars

Beware!

Beware!! They will charge your account before an item ships. I ordered a $381 chart plotter on 1/25/20. They charged my account and then notified me the chart plotter was discontinued. Now it is 2/3/20 and I still do not have a credit. I will never do business with CARiD or BOATiD again.

3 February 2020
Unprompted review
Rated 5 out of 5 stars

Lowest Price

Bought a Camco® - DIY Boat Winterizer: BOATiD had it at a lower price than any other website! It arrived when expected.

31 January 2020
Unprompted review

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