Bob Jane T-Marts - Bunbury Reviews 2

TrustScore 3.5 out of 5

3.4

112 Blair Street, Cnr Park St, 6230 BUNBURY, WA, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Tyre shop
  2. Car Battery Shop
  3. Wheel Shop

Written by the company

Bob Jane T-Marts is the most trusted name in tyres and wheels in Australia. We have over 130 stores nationwide to assist with the best tyre and wheel prices, top brands, partnered with great service. Bob Jane T-Marts stocks the highest quality wheels and tyres for passenger cars, performance cars, 4x4s, vans and light trucks. All tyre prices include fitting, balance, tubeless valves (excluding tyre pressure monitoring systems), GST and tyre disposal. Australia Wide Warranty. Our Best Tyre Price Guarantee means that If you find a cheaper identical tyre stocked locally, we match the tyre price and pay you 10% of the difference. See our website www.bobjane.com.au for terms and conditions.


Contact info

  • 112 Blair Street, Cnr Park St, 6230, BUNBURY, WA, Australia

  • 08 9721 1044

3.4

Average

TrustScore 3.5 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 78% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best tyre place in Bunbury

Paul and his team are excellent and give great and friendly advice and service. Wouldn’t go anywhere else.

7 February 2025
Unprompted review
Bob Jane T-Marts - Bunbury logo

Reply from Bob Jane T-Marts - Bunbury

Thanks for the great review!

Rated 1 out of 5 stars

Had a disappointing experience today …

Had a disappointing experience today 4/2/2025 with the local "Bob Jane t Mart" here in Bunbury WA. I rang enquiring about purchasing 5 Parelli Scorpion AT Plus tyres, which was fine but after I advised the sales person that I had five brand new wheels being delivered to me from interstate, which I requested the tyres be fitted to. The sales person then said to me in a rather condescending way that they would not fit the tyres to the wheels.
I asked why and he said that it wasn't worth while fitting the tyres to random wheels that I'd bought online. I said that the last set of tyres I bought from Bob Jane T Marts were mounted to my current set of wheels (which were "Purchased Randomly" Online too) In perth about a year and a half ago. He said that I should go to perth to have them fitted as he wouldn't. so Not happy at all with the service in Bunbury. For years I have bought tyres from Bob Jane T Mart and have never before had any issues, so I am not too happy with how things went this time.
Not Happy now I have to find another tyre fitting company to work with.
Not Happy
Peter

5 February 2025
Unprompted review
Bob Jane T-Marts - Bunbury logo

Reply from Bob Jane T-Marts - Bunbury

Hi Peter, we're sorry to hear about your recent experience at our Bunbury store. We'd love to get some further details from you so we can investigate and move to remedy your disappointment. If you could please email some contact details and vehicle registration to feedback@bobjane.com.au so we can escalate this.

Thanks,
Bob Jane T-Marts National Support Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look