Bob Jane T-Marts - Gladesville Reviews 3

Purchased 2 tyres and had a wheel alignment done but the steering wheel wasn't straight. After three attempts I was told that was the best they could do and as my car was leased, i shouldn't worry about it anyway.

Ordered and paid deposit for Yokohama G015 tyres on Black Friday deal. (Noted preferred install date to be in 3 weeks time [note plenty of time for them to find tyres that they were selling online])
5days after order called to say they didn’t have any, offered to swap tyres with alternative tyre (no discount offered), offered refund as soon as they realised I wasn’t happy.
Looked online following BJ call informing me they had no stock and they were still selling the tyres I ordered but on a different discount (but several hundred more than what I had paid a discount for)
Really dodgy tactics.
A lot better options out there than these guys.

1 other thing when comparing prices, BJ don’t include a wheel alignment in their cost, it’s an extra they tell you when you drop the car off.

I was sceptical about the promotion when I saw some reviews in other forums that they were not true. I tried my luck in BJ Gladesville, it really works for my orders of Pirelli PZ4. Got 40% off!

I did wheel alignments too. Unfortunately, it was not properly done and l realised my car was tilting to left after the service. Finally, I have to fix it at Tesla and we found out it was not aligned at 0 (off by 4 mins). I would suggest they need to perform more trainings to the staffs for wheel alignments for EVs. If the alignment work was good, I shall have given 5-star review for the overall perception of the services. The staffs I talked to are all nice and patience.