Bob Jane T-Marts - Kwinana Reviews 3

TrustScore 3 out of 5

2.9

8B Chisham Avenue, 6167 KWINANA TOWN CENTRE, WA, AU


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Company details

  1. Tyre shop
  2. Car Battery Shop
  3. Wheel Shop

Written by the company

Bob Jane T-Marts is the most trusted name in tyres and wheels in Australia. We have over 130 stores nationwide to assist with the best tyre and wheel prices, top brands, partnered with great service. Bob Jane T-Marts stocks the highest quality wheels and tyres for passenger cars, performance cars, 4x4s, vans and light trucks. All tyre prices include fitting, balance, tubeless valves (excluding tyre pressure monitoring systems), GST and tyre disposal. Australia Wide Warranty. Our Best Tyre Price Guarantee means that If you find a cheaper identical tyre stocked locally, we match the tyre price and pay you 10% of the difference. See our website www.bobjane.com.au for terms and conditions.


Contact info

  • 8B Chisham Avenue, 6167, KWINANA TOWN CENTRE, WA, Australia

  • 08 9419 5866

2.9

Average

TrustScore 3 out of 5

3 reviews

5-star
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1-star

Replied to 78% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Wheel balance

Took my wheel in for a puncture repair, to be told the tyre had 4 punctures and would have to be replaced.Decided to have 4 new tyres fitted & balanced.When driving home I experienced steering wheel shudder,so once home, I called the store to advise of the fault. They rebooked the car for a check & rebalance for the following day FOC. Again,when driving home, I experienced the same problem,so once home, I called the store again to advise the steering was still shuddering! Spoke to workshop foreman whos told me he noticed some play in the tie rods & this was more likely the cause of the problem not the balanbcing.I then called my regualr mechanic and explained what had happened and what I had been told,and he told me to take my car to another tyre shop and have the wheels checked,as he doubted it was a tie rod issue.I followed his advice & had the wheels checked. LH front had to be re-balanced and this rectified the steering problem.( NO shuddering now or mechanics bill!). From this experience I would not recommend Bob Jane

26 November 2025
Unprompted review
Bob Jane T-Marts - Kwinana logo

Reply from Bob Jane T-Marts - Kwinana

Hi Barry, we're sorry to hear about your recent experience at our Kwinana store. We'd love to get some further details from you so we can investigate and move to remedy your disappointment. If you could please email some contact details and vehicle registration to feedback@bobjane.com.au so we can escalate this.

Thanks,
Bob Jane T-Marts National Support Team

Rated 1 out of 5 stars

no response to enquiries

I made more than one enquiry about new wheels, rims through kwinana bob janes. I got absolutely no response whatsoever. However i am getting more and more ads pop up on my facebook page. You are wasting money advertising if you dont follow up enquiries.
By the way you was not the only company that did not respond.
Incidentally i spent $1,600 on rims from a company that did respond.
Update 8th January.. regarding the store having no record of my enquiry
I called the store on the phone number listed after several attempts then someone would call me back with a price and timeframe. Nothing followed.

23 December 2023
Unprompted review
Bob Jane T-Marts - Kwinana logo

Reply from Bob Jane T-Marts - Kwinana

Hi Tony, thanks for reaching out. I have followed your query up with our Kwinana store. Are you able to please email - feedback@bobjane.com.au with your contact number so we can arrange the store to give you a call?
We apologize for the inconvenience.
Thanks - Bob Jane National Support Office.

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