How is this company still in business?
Ruined a brand new set of tyres within 2 1/2 months due to a shoddy alignment and their defence is “it could have been anything”
Had it inspected by another workshop with a diagnosis of No destroyed bushes, no bent parts, no broken components, just seriously mis aligned.
They give Big promises of service and customer satisfaction, but once you leave their driveway it becomes more a case of tough luck mate, not our problem.
Rather than working with me to any sort of outcome, they simply told me to get lost (only not as nicely)
If i could give 0 stars, i would.
Disgraceful attitude of taking no responsibility for the work you do could only come from bob jane’s management training program.
Reply from Bob Jane T-Marts - Maryborough
Hi Adrian, we're sorry to hear about your recent experience at our Maryborough store. We'd love to get some further details from you so we can investigate and move to remedy your disappointment. If you could please email some contact details and vehicle registration to feedback@bobjane.com.au so we can escalate this.
Thanks,
Bob Jane T-Marts National Support Team