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Bobtail Reviews 243

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I’ve had an awesome experience working with Bobtail. Their team is super professional and really stays on top of communication. The reps consistently check in, follow up on loads, and make sure eve... See more

Company replied

Rated 5 out of 5 stars

Good team of professional staff members Ready to help and guide you 24x7 Very cooperative and positive attitude Fast and hassle free transactions App is easy to use simple steps to download... See more

Company replied

Rated 5 out of 5 stars

I had the pleasure of speaking and working with Johnny from Bobtail he has been awesome along with Maria and a few others from the company. Very professional quick response just a pleasure to work wit... See more

Company replied

Rated 5 out of 5 stars

Bobtail has definitely helped my business move forward into the right direction! I really appreciate their willingness to go the extra mile and make sure I have all the tools I need to succeed. A spec... See more

Company replied

Company details

  1. Alternative Financial Services

Written by the company

Bobtail provides freight factoring and fleet cards built on transparency and fairness to help carriers grow their businesses.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

243 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

From initial contact and up to date…

From initial contact and up to date communications with Bobtail my experience has been completely awesome. Our assistant Macarena stays on top of every detail to make it so easy and pleasant in getting our factoring services done without any glitch or loss of time.
I highly recommend Bobtail.
Thank you Bobtail team!

11 July 2025
Unprompted review
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Reply from Bobtail

Hey Jesus,
Thank you so much for the kind words! We're thrilled to hear your experience with Bobtail has been smooth and positive from the start.

We truly appreciate your recommendation and look forward to continuing to support your business.

Rated 1 out of 5 stars

Dont waste your time

Bobtail reached out to me incessantly trying to get me to switch over. I finally responded and started the process with their team and was told I would get regular updates on the process etc. After 5 days of silence and one liner email telling me this: "Unfortunately the buyout team has rejected the buyout after doing the risk assessment. So, we won't be able to move forward."
I am thoroughly disappointed for them wasting my time given I had not factored my invoices causing me to go into negative balance. Total shit show from this team, and get this, here are some names as it appears everyone is from same family:
1. waseem akhtar wattoo - sales guy
2. salman (one guy incharge of buyouts)
3. rizwan - the guy who calls with updates saying he has no udpates.
so needless to say do not waste your time with a company being run of pakistan (not trying to be racist but i was told their team is all there).

3 July 2025
Unprompted review
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Reply from Bobtail

Hi,

I'm genuinely sorry to hear about your experience—this definitely isn't the level of service we strive to deliver. I understand how frustrating and disruptive unexpected delays can be.

We appreciate you bringing these details to our attention. I'll ensure your feedback is passed along internally, as we're always looking for ways to improve our processes and communication.

Thanks again for your honesty—your feedback truly helps us grow.

Warm regards,

Rated 5 out of 5 stars

Bobtail Capital Team has been Great to…

Bobtail Capital Team has been Great to work with, specially Camila and Team 103. They have the fastest processing times for funds, and customer services is 5 stars.

27 February 2025
Unprompted review
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Reply from Bobtail

We’re so glad to hear you’ve had a great experience with Bobtail Capital, especially with Camila and Team 103! Speed and great service are what we strive for—thank you for the 5-star feedback!

Rated 5 out of 5 stars

Ms Camila!

Ms. Camila is FABULOUS. Wonderful representative for the company! Im locked in Bobtail! THANKS

25 February 2025
Unprompted review
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Reply from Bobtail

Hi Kenneth,

Love the enthusiasm! 🎉 We’re so glad to hear that Camila made such a great impression. I’ll be sure to share your kind words with her! Thanks for being part of Bobtail—we appreciate you!

Best,

Rated 5 out of 5 stars

Wendys is incredible

Wendys is incredible, always attentive and willing to resolve any situation, thank you for assigning her to my team 👍🏻

25 February 2025
Unprompted review
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Reply from Bobtail

Hi Freddy,

Awesome to hear that Wendy has been such a great support! 🙌 I’ll make sure she sees your kind words. We’re lucky to have her on the team—thanks for sharing your experience!

Rated 5 out of 5 stars

Excellent customer service made it easy

Excellent customer service made it easy

20 February 2025
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Reply from Bobtail

Hi Mario,

Thanks for your feedback! Glad we could make things easy for you. We appreciate you and are here anytime you need us!

Rated 5 out of 5 stars

Very good service,Wendy always gntl

Very good service,Wendy always gentle and professional

20 February 2025
Unprompted review
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Reply from Bobtail

Hi Walter,

Thanks for your kind words! We're happy to hear Wendy provided great service

Rated 5 out of 5 stars

Very good

Very good company, Wendy and Walter help us a lot with any problem.

13 February 2025
Unprompted review
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Reply from Bobtail

Thank you!

Rated 5 out of 5 stars

Special thanks to Camila and Steven…

Special thanks to Camila and Steven from the Redd Team for always helping us out. Conversations with Camila are always a joy)) Big thanks to you for having such professional and decent Teams 101 and Redd!

12 February 2025
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Reply from Bobtail

Hi Anna,

Thank you for the kind words! We’re so glad to hear that Camila and Steven have been such a great help. I’ll be sure to pass along your appreciation—they’ll love hearing this! We’re lucky to have them on the team.

Rated 5 out of 5 stars

This is the best factoring company

This is the best factoring company, those guys are very very fast checking the loads and making the payments, especially Wendy she's so kind, nice and helpful.

Also their plataform is so easy to use, we always recommend this company.

20 January 2025
Unprompted review
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Reply from Bobtail

Thank you so much for your kind words, Perseo! We’re thrilled to hear that you’ve had such a positive experience with our team, especially with Wendy.

Rated 5 out of 5 stars

Definitely One of the best Factoring in…

Definitely One of the best Factoring in the Industry, all the personal is really kindness and give us the best support in each interaction especially Wendy.

Congratulations 🎉 for your excellent job

4 February 2025
Unprompted review
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Reply from Bobtail

Thank you so much!

Rated 5 out of 5 stars

Great service from Wendy

I deal with Wendy from bobtail a lot. She offers great friendly professional service . She always goes the extra mile to help me resolve issues with my invoices whenever they arise. She makes the process seem effortless. Thank you !

4 February 2025
Unprompted review
Bobtail logo

Reply from Bobtail

Thank you so much!

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