While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Car rental company

Information provided by various external sources

Wilt u op een gemakkelijke manier een aanhangwagen huren? Boedelbak biedt u de beste kwaliteit aanhangwagen en de gemakkelijkste verhuur service.


Contact info

  • Daalmeerstraat 28, 2131 HC, Hoofddorp, Netherlands

  • boedelbak.nl

1.5

Bad

TrustScore 1.5 out of 5

49 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Boedelbak, where is my trailer?

I had a very bad experience today with Boedelbak. I was at the designated location in my reservation, but no trailer were to be found. I have pictures to evidence it.
There was also not a counter at the location, only a gas station employee who could not help me. "You should deal with this over the internet".
I've called the support number 0900 0525, but it only works on business hours. Also, there was no English option, unfortunately non-Dutch speakers are left aside.
I've tried the email, but support refuses to issue a refund, as "there were employees in a different location" and my trailer was there. Well, where is that location? How am I supposed to know it?
Very likely I've lost 48 euro. But hopefully people looking for reviews about this company will maybe think twice before renting something from them. I should have done this myself before. Too bad.

25 May 2024
Unprompted review
Show reviews in all languages. (49 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look