bogreolen.dk Reviews 

810
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

This store have a good selection of English children book that I'm looking for. The ordering process was easy, and the book arrived one day earlier that the site's prediction.

Rated 5 out of 5 stars

The books were shipped on the day I ordered. I'm also saitisfied with getting quick reply from customer service and my books arrived in good condition :)

Rated 1 out of 5 stars

This is my first Trustpilot review, but this experience what so bad I had to express why not to buy from this website. In all three (different) orders placed at bogreolen.dk, one or more books where s... See more

Rated 5 out of 5 stars

Always a good site to get your books, very quick delivery and the amount of books they have is ever expanding. Can highly recommend for all your book needs.

Company details

  1. Book shop

Written by the company

Bogreolen er en af Danmarks førende online boghandlere. Vi har det største udvalg af bøger med over 12 mio. i sortimentet. Vi samarbejder med alle de største forlag i Danmark og resten af verden og kan derfor tilbyde alle de nyeste titler og bestsellers til markedets laveste priser.


Contact info

4.1

Great

TrustScore 4 out of 5

810 reviews

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4.1

All reviews

(810)

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Rated 1 out of 5 stars

False advertisement

This is my first Trustpilot review, but this experience what so bad I had to express why not to buy from this website. In all three (different) orders placed at bogreolen.dk, one or more books where suddenly sold out and delivery time was exceeding the initial delivery time by far. The books that were delivered was not in a good condition and I am still waiting for my refund for the book that was cancelled. All in all, a very bad experience. I recommend to use a competitor.

14 November 2024
Unprompted review
Rated 1 out of 5 stars

Ordered 2 books on 02.11.2024

Ordered 2 books on 02.11.2024, today is 20.11.2024 and all I got is money taken, no books, no update about getting any books.

I did send an email to customer service on 06.11.2024 and recieved a reply that I will have my books send from a remote warehouse at the end of that week 08.11.2024. I got nothing ever since.

2 November 2024
Unprompted review
Rated 2 out of 5 stars

Inaccurate expected delivery dates

Beware, their website is rigged to say books are in stock with a reasonable delivery date when the actually are not, in order to hook you in to place the order. For example: I see expected delivery is in 4-7 days, I placed the order, then they follow up to say that’s in fact not the case at all, in my case an extra 10 days. The only option is to wait it out or get a gift card. Kæmpe nej tak herfra.

2 January 2024
Unprompted review
Rated 1 out of 5 stars

Not happy

Not happy! Ordered two books for Xmas Nov 8 with expected delivery date Nov 14. Dec 29 I still haven't received any books, updates or answers to my email inquiry. VERY POOR SERVICE - and I am now missing a gift. Would be easily fixed with better communication. I have no clue if I will receive these books or not.

29 December 2023
Unprompted review

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