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Rated 1 out of 5 stars

Awful company don’t order from this website. Placed one order received multiple packages which I’ve had to send back to different places and due to this and it not just being one package I am Missing... See more

Rated 1 out of 5 stars

Absolute scammers delivery arrived opened items missing bohoo ignore you ! Looking at Instagram bohoo page im not the only one Absolute 1000s of customers been scammed robbed lied to ! They dont respo... See more

Rated 1 out of 5 stars

I strongly advise against shopping with Boohoo. One month ago, I placed a large order as I was preparing for a holiday. I kept some items and returned the rest. The purchase was made using Klarn... See more

Rated 1 out of 5 stars

Everything about this company is a disgrace! No phone number for customer service. Paid for next day delivery and it came a week later. Sent both items back, got a text saying they are refunding me fo... See more

1.2

Bad

TrustScore 1 out of 5

121 reviews

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Rated 5 out of 5 stars

Fantastic service

I had the pleasure of speaking with Renzo at Bohoo who dealt with my enquiry with professionalism and rectified the situation with ease. I am extremely grateful with the service. Many thanks, Sophia

11 January 2021
Unprompted review
Rated 5 out of 5 stars

Suprisingly good, very happy

I was a little skeptical at first because there is so Many things on the site and the prices are så good. I live in Denmark so i wasnt really sure if i trusted the site, but turns out the shipment Went very Well, Got my package on time and i could trace it all the Way. I have shopped from Their site 5-6 times now and I love their clothes. But i Think sometimes the fabric of the shirts Can look a bit different in real life. Sure that they have written what kind of fabric their clothes is on the side, just didnt read it💚❤️

8 January 2021
Unprompted review
Rated 5 out of 5 stars

Great service!!

Great service!!! I was waiting for a refund for some returned items and contacted them via what’s app. I had the pleasure with chatting with Emily M and she resolved my issue in less than 24 hours. Great job Emily M and thank you for making my day!

17 December 2020
Unprompted review
Rated 1 out of 5 stars

Terrible workers I got harrased by a…

Terrible workers I got harrased by a Hermes man who kept deliveing and they're not bothered I told police they tried to mail them and they ignored them because they don't care it gets worse I've had to many bad incidents with them and Hermes men and they ask for review's cheeky and they don't deserve them and I got threatened they won't reply for swearing well what did they expect all I got was a voucher terrible that's my review and il sticking to that .and they'll not change so what's point I've been a regular customer and this is how I get tret

4 December 2020
Unprompted review
Rated 1 out of 5 stars

Scammers

Im amazed that they get away with such terrible customer service. They dont refund legitimate returns and they don’t refund delivery costs either. They are scammers. Dont waste your money

10 November 2020
Unprompted review
Rated 5 out of 5 stars

I am really impressed with the way how…

I am really impressed with the way how bohoo customer service (Faye) helped me resolve my return issues. She was being professional and really understandable throught our conversation.
I would highly recommend using bohoo customer service through email in UK.

13 October 2020
Unprompted review
Rated 1 out of 5 stars

Complete fraud

Complete fraud. I opted for premier service, they decided to end it normal delivery and although I am within initial 14 days in which I can cancel the contract, they refused to do so. So I have been charged £9.99 and it takes them 5 days to deliver and won't refund. Way to go Bohoo. Very dissapointed in the service and customer services. All never use again

27 August 2020
Unprompted review
Rated 1 out of 5 stars

Cheap quality

Cheap quality, cheap design, cheap style. Half of my order never arrived. Most of the items were so cheaply made that they riped after the first wash.
Most of their products are also obviously copied from small independent brands....
It's a big NO for me

7 August 2020
Unprompted review
Rated 5 out of 5 stars

I love Bohoo cloths .I have order items…

I love Bohoo cloths .I have order items online recently so I wasn’t sure about the shipping. I have messaged them in what’s up . They replied right way. Great customer service and I will recommend them.
Nik have helped me through what’s up.

6 July 2020
Unprompted review

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