Imagine if you had the most entitled people with the worst possible software and the highest limitations, paired with terrible support. Everything broke all the time, you lost money, and then they w... See more
Company replied
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See what reviewers are saying
I just started using Bokun. Tried many other services before and since I have "outside the box needs" none of them could solve my problems. Bokun takes time to set up and optimize, but that's the thin... See more
Company replied
Really easy to use platform which is also quite flexible to your needs. I find with any website builder / CMS that they typically struggle to accommodate to all your needs. Which is obvious, bec... See more
Company replied
We are a tour operator and have used Bokun for several years now. It allows us to easily sell on our website, track a variety of bookings in the sales feed and make contracts that connects us with va... See more
Company replied
Company details
Written by the company
Bókun powers the world’s experiences - helping operators and resellers to manage the ‘how’ behind their ‘wow.’ Book, manage, and grow in one place, so you can deliver unforgettable moments while Bókun handles the details. Connect instantly to thousands of OTAs, resellers, and suppliers, automate admin, and put bookings on autopilot. No drama, just results. One solution, global reach. Built in Iceland, trusted worldwide, part of Tripadvisor.
Contact info
3.9
Great
291 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super star!
Mangesh was a huge help today and do I now have peace of mind that my site is functioning properly.
11 January 2025
Unprompted review
Reply from Bókun, a Tripadvisor company
Hello Ian! Thanks for sharing your feedback. We are happy to see your appreciation of our services and Support Team. You are welcome to contact us anytime if you still need support.
Many thanks, Fabio - Bókun Support Team.
Reply from Bókun, a Tripadvisor company
Thank you for sharing your feedback!
Many thanks, Fabio - Bókun Support Team.
Reply from Bókun, a Tripadvisor company
Thank you for sharing your feedback!
Many thanks, Fabio - Bókun Support Team.
great help center shadab is the best
great help center shadab is the best
6 January 2025
Unprompted review
Reply from Bókun, a Tripadvisor company
Hi Ayman, Thanks for sharing your feedback. We are happy to see your appreciation of our services and will share it with the team!
Many thanks, Fabio - Bókun Support Team
Genuinely helpful
I had a number of relatively complex questions regarding amends I'd made to a site using their website builder and the agent was actually able resolve them all. I wanted to leave a review as customer service on other sites is usually not actually helpful so this was both a pleasant surprise and a genuinely useful service.
3 January 2025
Unprompted review
Reply from Bókun, a Tripadvisor company
Hello! Thanks for sharing your feedback. We are happy to see your appreciation of our services and Support team. You are welcome to contact us anytime if you still need support.
Many thanks, Fabio - Bókun Support Team.
Bokun website
Bokun is a complete and easy-to-use management platform and marketplace. I recently set up the Bokun website and received lots of help at no extra charge.
27 December 2024
Unprompted review
Reply from Bókun, a Tripadvisor company
Hello Elisabetta! Thanks for sharing your feedback. We are happy to see your appreciation of our services.
Many thanks, Fabio - Bókun Support Team.
Reply from Bókun, a Tripadvisor company
Thank you for sharing your feedback!
Many thanks, Fabio - Bókun Support Team.
Best costumer service!!!
27 December 2024
Unprompted review
Reply from Bókun, a Tripadvisor company
Hello Adrian, Thanks so much for sharing your feedback. We are happy to see your appreciation of our services.
You are welcome to contact us anytime if you still need support.
Many thanks, Fabio - Bókun Support Team
Outstanding!
Easy, efficient, professional service, highly recommended.
22 December 2024
Unprompted review
Reply from Bókun, a Tripadvisor company
Thank you for sharing your feedback and recommend us!
Many thanks, Fabio - Bókun Support Team.
Bokun is very useful and solution…
Bokun is very useful and solution oriented. Great support team always
21 December 2024
Unprompted review
Reply from Bókun, a Tripadvisor company
Thank you for sharing your feedback!
Many thanks, Fabio - Bókun Support Team.
The best app
Bokun is very trustful app booking once vacation and attractions!
20 December 2024
Unprompted review
Reply from Bókun, a Tripadvisor company
Thank you for sharing your feedback!
Many thanks, Fabio - Bókun Support Team.
Great product
Great product , many features . Great for beginners in the industry and I would also think for big players . Well done Bikun
20 December 2024
Unprompted review
Reply from Bókun, a Tripadvisor company
Hello, thank you for taking the time to review us!
Many thanks, Fabio - Bókun Support Team
Bokun has a great product and in an…
Bokun has a great product and in an industry where I have found customer service levels to be non-existent Bokun truly does excel with service levels dialed up all the way to 11
20 December 2024
Unprompted review
Reply from Bókun, a Tripadvisor company
Hi Andrew, Thanks for sharing your feedback. We are happy to see your appreciation of our products and services and will share it with the team!
You are welcome to contact us anytime!
Many thanks, Fabio - Bókun Support Team
Bokun is amazing
Bokun is one of the best booking channels. Though I have currently received only one booking through it but it was seamless. The marketplace in Bokun is very beneficial for businesses, as it connects you with companies around the world.
19 December 2024
Unprompted review
Reply from Bókun, a Tripadvisor company
Hello Muhammed, thank you for taking the time to review us!
Many thanks, Fabio - Bókun Support Team
Excellent experience
Totally recommended Its a global platform that can increase a lot of bookings
10 November 2024
Unprompted review
Reply from Bókun, a Tripadvisor company
Hello Miguel, thank you for taking the time to review us!
Many thanks, Fabio - Bókun Support Team
Reply from Bókun, a Tripadvisor company
Hello Giuseppe, thank you for taking the time to review us!
Many thanks, Fabio - Bókun Support Team
Everything Bokun does is in the realm…
Everything Bokun does is in the realm of exceeding the customers expectations. That’s what they do. Especially, their support staff need a mentioning. PROFESSIONAL in every aspect at the customer interface. Recommended whole heartedly!
19 December 2024
Unprompted review
Reply from Bókun, a Tripadvisor company
Hi Kenneth, Thanks for sharing your feedback. We are happy to see your appreciation of our services and will share it with the team!
You are welcome to contact us anytime if you still need support.
Many thanks, Fabio - Bókun Support Team
Customer service is excellent.
Customer service is excellent.. Issue resolved in minutes.. Agent Mohammad was so helpful and professional.
17 December 2024
Unprompted review
Reply from Bókun, a Tripadvisor company
Hello Oldemar, Thanks so much for sharing your feedback. We are happy to see your appreciation of our services and will share it with the agent!
You are welcome to contact us anytime if you still need support.
Many thanks, Fabio - Bókun Support Team
You deliver on your promise
You deliver on your promise, once you are in you are hooked. The support is better than any i have ever worked with
16 December 2024
Unprompted review
Reply from Bókun, a Tripadvisor company
Hi Abdallah, Thanks for sharing your feedback. We are happy to see your appreciation of our services and will share it with the team!
You are welcome to contact us anytime if you still need support.
Many thanks, Fabio - Bókun Support Team
I just started using Bokun
I just started using Bokun. Tried many other services before and since I have "outside the box needs" none of them could solve my problems. Bokun takes time to set up and optimize, but that's the thing, you can create such a unique booking system. And "resources" feature is just brilliant, allows you to connect your multiple tours to the same availability. Customer support also responsive and helpful. I hope I wont have any troubles in the future, but so far - totally recommend.
14 December 2024
Unprompted review
Reply from Bókun, a Tripadvisor company
Hello Paulis! Thank you for sharing your feedback! We're thrilled that you chose us to help run your business. Resource Management has become very popular in our Bókun community, and it's fantastic to see that it has been successful in helping you to manage tours effectively.
Many thanks, Fabio - Bókun Support Team.
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