Today Inzamam from the Bokun support Team helped me perfectly to solve my problem, support case 00383063. He could handle all steps guiding me through 2 platforms fluently and finally we solved the pr... See more
Company replied
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See what reviewers are saying
Working with Aryan at Bokun was an absolute pleasure .He went above and beyond to help me get everything set up .Aryan is highly professional ,quick to respond ,and possesses deep technical expertise... See more
Company replied
Navin was extremely helpful and professional. He not only helped me configure everything correctly, but also took the time to explain each step clearly, so that I could understand how to do it... See more
Company replied
Imagine if you had the most entitled people with the worst possible software and the highest limitations, paired with terrible support. Everything broke all the time, you lost money, and then they w... See more
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Company details
Written by the company
Bókun powers the world’s experiences - helping operators and resellers to manage the ‘how’ behind their ‘wow.’ Book, manage, and grow in one place, so you can deliver unforgettable moments while Bókun handles the details. Connect instantly to thousands of OTAs, resellers, and suppliers, automate admin, and put bookings on autopilot. No drama, just results. One solution, global reach. Built in Iceland, trusted worldwide, part of Tripadvisor.
Contact info
4.2
Great
310 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 1 week
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the custmer service is very helpful…
the custmer service is very helpful many thanks for everyone helped me to improve my booking details and sel more my products.
3 May 2023
Unprompted review
Reply from Bókun, a Tripadvisor company
Hello Ahdy, thank you for taking the time to write a review! We're happy you hear that you like our support, and platform. We look forward to continuing our work with you in the future! Best wishes, Valerie - Bókun Support Team
Bokun very easy-to-use and reliable…
Bokun very easy-to-use and reliable website. the customer service is excellent. I am a very satisfied user.
30 April 2023
Unprompted review
Reply from Bókun, a Tripadvisor company
Hello Destination to Europe team, thank you for taking the time to review us! We're happy you hear that you like our service, and platform. Looking forward to continuing our work with you in the future! Best wishes, Valerie - Bókun Support Team
Bókun staff are happy to helping…
Bókun staff are happy to helping supplier with the problem we have, and absolutely easy and quick
30 April 2023
Unprompted review
Reply from Bókun, a Tripadvisor company
Hello Sindu, thank you for taking the time to review us! We're happy you hear that you like our service, and platform. Looking forward to continuing our work with you in the future! Best wishes, Valerie - Bókun Support Team
Amazing chat with your team
27 April 2023
Unprompted review
Reply from Bókun, a Tripadvisor company
Hello Po, thank you for taking the time to write a review! We're happy you hear that you had a great experience with our support team. We look forward to continuing our work with you in the future! Best wishes, Valerie - Bókun Support Team
Product problem resolved very easily and fast.
Hi ,
A Many Thanks for Bokun team and especially Mr Bhushan, really he was patient and professional.
He assisted me and resolved my problem easily.
21 April 2023
Unprompted review
Reply from Bókun, a Tripadvisor company
Hello Soufian, thank you for taking the time to write a review! We're happy you hear that you had a great experience with our support, and platform. We look forward to continuing our work with you in the future! Best wishes, Valerie - Bókun Support Team
Reply from Bókun, a Tripadvisor company
Hello Adil, thank you for taking the time to write a review! We're happy you hear that you had a great experience with our support, and platform. We look forward to continuing our work with you in the future! Best wishes, Valerie - Bókun Support Team
Bókun team is always quick to introduce…
Bókun team is always quick to introduce new features to us and helps us to incorporate them :)
21 April 2023
Unprompted review
Reply from Bókun, a Tripadvisor company
Hello Eldhestar team, thank you so much for taking the time to write a review! We're happy you hear that you had a great experience with our support, new features, and platform. We look forward to continuing our work with you in the future! Best wishes, Valerie - Bókun Support Team
Perfect assistance as usual from Bokun
Perfect assistance as usual from Bokun. They always go above and beyond
16 April 2023
Unprompted review
Reply from Bókun, a Tripadvisor company
Hello Filipe, thank you for taking the time to write a review! We're happy you hear that you had a great experience with our support, and platform. We look forward to continuing our work with you in the future! Best wishes, Valerie - Bókun Support Team
Reply from Bókun, a Tripadvisor company
Hello Achraf, thank you for taking the time to write a review! We're sorry for the experience you've had with the Viator system, but happy to help you. Unfortunately, it is technically not possible to apply the free Viator checks to already drafted products. This is a limitation of the Viator system and there is no workaround at this time, but to create new products. You still have your 4 free product checks and can use them in redrafting the same product or copying and pasting the already entered information over to a new product. We've already reached out to you to assist with your account and products and find a solution. Best wishes, Valerie - Bókun Support Team
I´m thrilled with Bokun
I´m thrilled with Bokun. They are swift to answer our questions or doubts. Everything is straightforward to do or accomplish.
The support team is fantastic.
4 April 2023
Unprompted review
Reply from Bókun, a Tripadvisor company
Hello Paulo, thank you for taking the time to write a review! We're happy you hear that you like our support, and platform. We'll be sure to pass your feedback to the relevant departments, and look forward to continuing our work with you in the future! Best wishes, Valerie - Bókun Support Team
Reply from Bókun, a Tripadvisor company
Hello Yannis, thank you for taking the time to write a review! We're happy you hear that you like our support, and platform. We look forward to continuing our work with you in the future! Best wishes, Valerie - Bókun Support Team
Absolutely phenomenal
I have honestly never had a bad experience with Bokun or their agents. I will gladly work with these amazing people... but alas, the system is so user friendly, I hardly get the chance. Keep up this incredible service! You guys rock!
30 March 2023
Unprompted review
Reply from Bókun, a Tripadvisor company
Hello Kimberley, thank you for an amazing review! We're happy you hear that you like our support, and platform. We look forward to continuing our work with you in the future! Best wishes, Valerie - Bókun Support Team
Great Tool to not go over booked
A great tool to control availability if you are running online travel website.
27 March 2023
Unprompted review
Reply from Bókun, a Tripadvisor company
Hello, thank you for taking the time to review us! We're happy you hear that you like our features, and platform. We look forward to continuing our work with you in the future! Best wishes, Valerie - Bókun Support Team
The platform is easy to use especially…
The platform is easy to use especially when creating packages. Not only that they have good customer care service when needing help on setting the profile and packages
27 March 2023
Unprompted review
Reply from Bókun, a Tripadvisor company
Hello, thank you for taking the time to review us! We're happy you hear that you like our features, and platform. We look forward to continuing our work with you in the future! Best wishes, Valerie - Bókun Support Team
The Team at Bokun is great
The Team at Bokun is great!
All-around supportive team, available to answer any question twice, which makes the integration to the platform easy.
27 March 2023
Unprompted review
Reply from Bókun, a Tripadvisor company
Hello, thank you for taking the time to review us! We're happy you hear that you like our service, and platform. We'll forward your feedback to our team, they'll be happy to hear it! Looking forward to continuing our work with you in the future! Best wishes, Valerie - Bókun Support Team
PERFECT ATTENTION
26 March 2023
Unprompted review
Reply from Bókun, a Tripadvisor company
Hello, thank you for taking the time to review us! We're happy you hear that you like our service, and platform. We look forward to continuing our work with you in the future! Best wishes, Valerie - Bókun Support Team
The product is amazing and optionsti…
The product is amazing and optionsti are unlimited if you take the time to fully understand them . Customer service is always great and fast and if you really have deep and complicated questions they will always follow up over email. There is no booking software that can compete on price.
23 March 2023
Unprompted review
Reply from Bókun, a Tripadvisor company
Hello, thank you for taking the time to review us! We're happy you hear that you like our service, customer service and platform. We'll be sure to forward your feedback to our team and look forward to continuing our work with you in the future! Best wishes, Valerie - Bókun Support Team
We got to resolve our query and bokun…
We got to resolve our query and bokun wanted to help us very soon
22 March 2023
Unprompted review
Reply from Bókun, a Tripadvisor company
Hello, thank you for taking the time to review us! We're happy you hear that you like our service, and platform. We look forward to continuing our work with you in the future! Best wishes, Valerie - Bókun Support Team
Using Bokun for 7 weeks now
Using Bokun for 7 weeks now. I am quite happy with the app and very satisfied by the customer service. I had many questions or solutions to ask. I always found either a direct answer with the Bokun chat or a video call appointment option.
So far I am very satisfied with my Bokun Pro subscription.
22 March 2023
Unprompted review
Reply from Bókun, a Tripadvisor company
Hello Frantz, thank you for taking the time to review us! We're happy you hear that you like our service, and platform. We'll be sure to pass your feedback to the relevant department, and we look forward to continuing our work with you in the future! Please feel free to reach out if you have any additional questions, we're happy to help you! Best wishes, Valerie - Bókun Support Team
Bokun's customer support is quick and…
Bokun's customer support is quick and helpful. I have been having great experiences with them.
22 February 2023
Unprompted review
Reply from Bókun, a Tripadvisor company
Hello Yanshu, thank you for taking the time to review us! We're happy you hear that you like our service, and platform. We'll be sure to pass your feedback to the relevant department, and we look forward to continuing our work with you in the future! Best wishes, Valerie - Bókun Support Team
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