BOLDCUBE Scooters Reviews 366

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I couldn’t recommend BOLDCUBE enough! When the particular scooter my daughter wanted for her birthday was proving hard to get hold of, I contacted them to see when they would be getting more of... See more

Rated 5 out of 5 stars

In a word, Louise - a truly wonderful ambassador for her company. I have not had such a sympathetic, understanding and incredibly helpful response from anyone, anywhere for many years. In spite of... See more

Rated 5 out of 5 stars

Amazing quick and polite customer service from Louise. Our brand new scooter had an out of the box issue with the light up part of the wheels bit a quick message to customer service and some basic t... See more

Rated 5 out of 5 stars

Great product, and great costumer service! We ordered a scooter through Amazon but the carrier messed us around with delivery dates and cancellations. After contacting the seller directly, Louise took... See more

Company details

  1. Outdoor sports shop
  2. Childrens Toy Store

Written by the company

BOLDCUBE Scooters stand out in the crowd with unique colourways and bright flashing wheels. Our entire range is designed for adventurous kids and budget conscious parents.


Contact info

4.9

Excellent

TrustScore 5 out of 5

366 reviews

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Rated 5 out of 5 stars

Looks sturdy and fun ..

The baby balance bike was delivered really quickly. Easy to assemble it looks great and can't wait to see it used by our first grandson, due to arrive from Australia very soon. It looks sturdy and fun so holding great hopes for some happy playing.

30 March 2022
Rated 5 out of 5 stars

Very impressed

Very impressed
Great company
The scooter it self looks amazing
£100 scooter all day long but it’s only £60
Well made and replacement parts
My boy absolutely loves it
Thanks

30 March 2022
Rated 5 out of 5 stars

Boldcube Donation

Boldcube donated two renovated scooters to our school. The children love them and use them in afterschool club and play times. Thank you so much!

26 March 2022
Unprompted review
Rated 5 out of 5 stars

Excellent experience and product.

Choosing the right balance bike for a 1 year old was made easy thanks to the comprehensive information including safety details available on the Boldcube website. My order was delivered promptly within the exact time frame and I am absolutely delighted with the product. The whole experience was excellent.

24 March 2022
Rated 1 out of 5 stars

Appalling condition scooter

I normally buy Micro scooters which are incredibly expensive but now I know why!! You get what you pay for!!!
Ordered a rainbow scooter for my daughters 7th birthday and it arrived scratched, dented and damaged clearly showing it had been used. Not what I expect to receive when paying £60 for a scooter. I (at the very minimum) expect to receive a new product unless I intentionally purchase used which I would not

12 March 2022
Unprompted review
BOLDCUBE Scooters logo

Reply from BOLDCUBE Scooters

Hi Donna, we're so sorry to have let you down on this occasion. And we're glad we could turn this around and provide you with a solution so you don't feel hard done by. We hope your daughter is enjoying scooting :)

Rated 5 out of 5 stars

Ordered The bonnie bunny baby balance…Excellent customer service!!

Ordered The bonnie bunny baby balance bike for my granddaughter’s 1st birthday which was dispatched within 24 hours. Email received from Hermes the same day to state they had received it, followed by another to say there would be a delay in delivery and I would be informed when it would be out for delivery. 10 days later I had still not heard from Hermes or received the bike, so contacted BOLDCUBE to report this via their online message system. I received an email within 2 hours apologising, and to ensure my granddaughter received her bike for her birthday, which was by then 2 days later, they had sent another one via DPD for next day delivery!! True to their word, I received the bike within 24 hours of sending the complaint and I was able to gift it to my granddaughter on her birthday! I have never been so impressed with a customer service team EVER!! Thank you so much BOLDCUBE. The bike is amazing. It’s solid, well made, safe and the perfect size for a tiny 1 year old. She loves it and is going to have many months of fun zipping around on it.

24 February 2022
Rated 1 out of 5 stars

Sent balance bike thats missing parts

Purchased balance bike was missing parts that I ordered for my sons birthday. I was told the parts would be sent ASAP but nothing has arrived.and I’m now having to purchase something else for my son from another place. Looking forward to getting my refund.

9 February 2022
BOLDCUBE Scooters logo

Reply from BOLDCUBE Scooters

Hi Joseph! We're sorry about this mistake, and that the parcel with parts didn't arrive safely to you. I'm glad to say your refund has been processed super fast! We're sad to have let you down on this occasion. We do always try our best to make it right when things go wrong. So thank you for giving us the chance to try!

Rated 5 out of 5 stars

Great customer service, great company, great product!

I approached Boldcube with a very specific request and they were able to help me, item was sent with prompt delivery, customer service was amazing, the scooter itself is great quality and a good build. Very smooth and quiet, sturdy with very bright lights in the wheels. Really happy with our purchase and would 100% recommend to anyone looking to get a scooter. Great price for the product.

9 February 2022

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