Boldier Reviews 132

I ordered a gift for my girlfriend a month before I needed it and got it 3 months later even though I paid for quick shipping

It took almost 3 months to receive my order. I tried emailing multiple times with no response. When I finally received it I was so disappointed with the quality. Very cheap

Shipping policies are a joke. Website advertises a 2 week delivery. It’s been over 3 months and my order still hasn’t even been produced, never mind delivered. I’ve contacted customer service twice to cancel the order and refund my money and they’ve refused, instead offering me a discount on my next order. As if I’d ever order from this company again. It’s a total scam.

My order must have been lost because I had to reach out almost 2 months later asking for an update, then they finally worked on it. Then when I got it the print was very light and hard to see. I’ve found shops on Etsy that have better quality.

Your product was two months late. When contacting customer service, I got the same response repeatedly. I asked to be refunded and was not.

Support is horrible I've ordered 3 months ago but no one answers i tried calling them and but nothing works

I placed two orders with Boldier and both were disastrous. The first was delayed far beyond the deliverability date which meant the item did not arrive in time for the celebration it was ordered for. As an apology, Boldier sent a voucher. I paid for the shipping cost of the new item and waited and waited for it to arrive. I reached out to Boldier and kept receiving the runaround. When the order finally arrived months after the order was placed, the item received was for someone else's order. I contacted Boldier and requested a refund for the shipping costs and never received a response. I had to go through my bank to resolve the issue.

NEVER RECEIVED THE SECOND KEY CHAIN I ORDERED FROM YOU SENT YOU NUMEROUS EMAIL ABOUT THIS PROBLEM I'LL I GOT WAS WE WILL LOOK INTO IT NO RESULTS IF COULD LOOK INTO PLEASE DO SO

I waited months for my key chain (I purchased it after my dog passed away in May) and when I received it (in August), it was such a terrible job. I was hoping to order more keychains for a friend who recently lost several pups but I can’t of this is the quality of workmanship.

Received items extremely late and poor communication. Asked for a refund and communication completely. Would never order from this company again.

Customer service was an absolute disgrace. Ordered the keychain in April wanting it for Mother’s Day when the website said 2 weeks to make. Didn’t get the item until September. Had to go round and round with the company when they said it was completed, then wasn’t completed, then had been shipped, to then just being packaged up. Will never order from
Here again. Buyer beware

They never respond to emails on the customer support line. Still waiting for my order from a month ago. No updates.

Got a keychain for a friend who lost her dog. It took 7 MONTHS and countless emails to get an update on only the shipping.
Overall, the keychain was cute and she got it the day before she moved(thankfully), but the customer service and overall experience was an absolute nightmare the entire time.
Don’t bother ordering if you need it in a timely manner to give as a gift.

I still don’t have this item despite multiple email conversations with you guys. I ordered at the end of March, it’s approaching the end of October.

Took 3x the estimated shipping time, delayed responses for updates, wrong name on recipients address. Will never order from again or recommend to anyone

They took almost 4 months to send my keychains. They were even both the same.

I never got my correct order. No one returns email voice mail box full. Worst company I have ever felt with. Ruined my going away present for my child.

It took 3 months to receive the product and the quality was very cheap. They got my order wrong 3 times!!! and I had to chase them daily to get a response and follow up. I never got the product I actually ordered. Don’t waste your money on these fools. They don’t care about customer service or quality- they just want your money and delay until you forget or give up.

Complete hassle. I have waited MONTHS for my product. The when I emailed to check up in it I get no response. Then! They ask how the service was and I haven’t even gotten my product yet. it’s been awaiting shipping for over a week now

Never received the item after many attempts to contact customer service. They "shipped" it to a different state and provided tracking there. Would not answer emails or any social media contact attempts.