We visited the Brussels store at Avenue Louise. The brand delivers elegant pieces with high quality and, despite prices being at the higher end, Bolia provides very good value for money. A special sh... See more
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We visited the Brussels store at Avenue Louise. The brand delivers elegant pieces with high quality and, despite prices being at the higher end, Bolia provides very good value for money. A special sh... See more
Company replied
Great experience in the Zurich Shop with Matt, super attentive advisor in our choice. We could not only tailor the couch to our needs with great advice, but also take advantage of delivery in France a... See more
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Alexandra was so helpful with our order, and made the effort to contact us directly and inform us we had missed a discount. She then re-ordered quickly and politely. This has definitely made us want t... See more
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I found the store to be beautiful and uncluttered. Service was helpful, without being obtrusive. They accommodated the fact that I am often out of the country and needed my delivery to be between sp... See more
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Bienvenue chez Bolia. Un univers design scandinave inspiré par la nature changeante qui nous entoure. Nos modèles design sont conçus par des designers reconnus dans le monde entier et fabriqués à la main par les ébénistes les plus compétents à partir des matériaux les plus durables et de la meilleure qualité. Un design intemporel créé sur mesure spécialement pour vous et pour durer pendant plusieurs générations.
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At Bolia they don't only sell quality products but the service is competent and customer care is top quality. We had to exchange the piece that we bought and Bolia was very welcoming and proposed a very fair offer which we took. We certainly will continue to use their products and services.

Reply from BOLIA
Can only recommend, great quality, service, knowhow

Reply from BOLIA
At Bolia they sell first quality material. I love the earthly colors en the natural look of the furniture. I am very satisfied having bought at Bolia

Reply from BOLIA
Beautiful products and staffs were very helpful and professional

Reply from BOLIA
Wonderful sales consultant Giulia. Let’s ves all of my purchases. They were very detail oriented and the delivery and installation super easy

Reply from BOLIA
Excellent service and products seem of high quality
We have ordered a couch and are looking forward to receiving it! Announced delivery time is quite acceptable 4-5 weeks

Reply from BOLIA
The service provided by Louis the manager of the store in Ave Victor Hugo in Paris is truly exceptional.
Your products and style is very nice - but service makes the real difference !
😉👍

Reply from BOLIA
Excellent Customer Care.
We had a problem with the colour of a carpet, at all times they have given solutions to solve it.
Very friendly and always with a quick response.
I highly recommend the customer service, especially Randi and Szilvia for all their help.

Reply from BOLIA
Top team for a complex delivery. Reliable and real pros ! Quality of delivery team and customer service ++ 👍

Reply from BOLIA
Thanks to bolia.com for his efficiency and kindness in the resolution of my problem.

Reply from BOLIA
The sales lady Milla in Nice was very helpful we are very happy with our purchase. We like shopping with Bolia, it’s our favourite furniture store.

Reply from BOLIA
Thank you for the beautiful furniture and your kind staff

Reply from BOLIA
Excellent experience. The sofa arrived well, is as nice as in the shop, and communication was smooth all along. Thanks to Nazlu and client service who were excellent.
Great experience in the Zurich Shop with Matt, super attentive advisor in our choice. We could not only tailor the couch to our needs with great advice, but also take advantage of delivery in France and some perks along the way. And the online experience afterwards was seamless. Keep going like this !

Reply from BOLIA
Very disappointing website, and I would not count on purchasing from the website in the future. Things are offered that are not actually available nor will be available. Half of our order was cancelled, and we lost a black friday discount and an opportunity to buy at other places. The website should be updated to reflect what is actually being sold!

Reply from BOLIA
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