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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, most reviewers were let down by their experience overall. Consumers frequently highlighted that the items received looked completely different from the online advertisements and suffered from extremely poor manufacturing standards. Many buyers reported receiving incorrect sizes, missing packages, and products emitting strong chemical odors. Furthermore, shoppers faced major frustrations when attempting to secure refunds, as customer support often offered partial credits or ignored requests entirely. Some reviewers were happy with the appealing style of certain footwear and noted that a few items fit well. A small number of customers also mentioned receiving assistance when attempting to resolve their order problems.

What people talk about most

Product

Consumers express deep dissatisfaction regarding the product quality, noting that items arrive damaged, look... See more

Quality

Reviewers mention negative feedback about quality, expressing profound disappointment with cheaply made... See more

Order

Clients share negative opinions on order due to severe delivery delays and incorrect sizing issues. Reviewers... See more

Refund

People report negative experiences with refund requests, highlighting unresponsiveness and ignored emails... See more

Return policy

Customers had negative experiences with return policy, reporting that getting in touch with support is... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered 2 pullover jackets. They did not look like images on website. Orange one specifically looked very poor quality & arrived damaged (cuff snap broken). I requested a return for full refund. 2... See more

Rated 1 out of 5 stars

Bought a pair of shoes which were the wrong size sent numerous emails regarding refund or exchange. Have not received any answers it's now past the 40 days and stuck with a pair of shoes that don't f... See more

Rated 1 out of 5 stars

My son bought me a guitar-themed bracelet from these clowns. I am not exactly Mr Universe, but this item is ridiculously small and would be a miracle if it could fit around the pecker of a half-star... See more

Rated 1 out of 5 stars

Received the shoes and they are so cheap, I cannot wear them. The bottoms are slick plastic and Construction is too stiff to even wear. Trying to return them has been one email after another with da... See more


1.2

Bad

TrustScore 1 out of 5

122 reviews

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1-star

No history of asking for reviews

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1.2

All reviews

(122)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Wish I had done research on this site…

Wish I had done research on this site before making purchase. Scam totally describes this company, they got me. Beyond cheap items that look nothing like the photo/description. Bought 2 pairs of shoes and a sweater. The shoes I ordered in a size 12 in women were actually probably a 9, and were beyond cheap. The sweater was paper thin and cheap as cheap can get. They need to be shut down. Learned my lesson, what a joke.

25 October 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam! They sent me the wrong items (not what I ordered). Then they charged me for return shipping and didn’t issue me a refund. I’m disputing the charge with my bank.

21 October 2025
Unprompted review
Rated 1 out of 5 stars

Scam! Avoid this company

Wish I would’ve found these reviews before making my purchase. When I purchased my sweater it said next day shipping. Then I got a email that said it takes 1-4 days to process then another 7-10 days to ship. When clicking on the summary of the order, the items shipped from Shopify which is located in China.

Canceled the order, then the next day shipping info is sent. They reply hours later saying they’re unable to cancel the order due to it already being shipped. Complete scam. No wonder they take the reviews off of their items in their online store. It’s a scam and should be avoided at all costs.

14 October 2025
Unprompted review
Rated 1 out of 5 stars

If I could give them zero stars I would…

If I could give them zero stars I would !ordered shoes almost a month ago and still haven’t gotten them - I’ve gotten absolutely no help from customer service at all ! Beware ! Don’t make the same mistake we did - I wish I looked at their reviews before spending 100$ on these shoes and I’m still not even sure how the quality is

17 October 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality product, sketchy company

The shoes provided were very poor quality. It took 17 emails to get a return address (they avoided providing it), confirm the package arrived, and get a refund. Very questionable company. Parent company is SIA DOK GROUP which also has a branch called Nuvoula which runs out of an apartment building in Latvia.

31 July 2025
Unprompted review
Rated 1 out of 5 stars

Misleading website re sizes and very unhelpful with issues

The order took a very long time to arrive. The shoes were too small and then I realised that the sizes on the website were for US sizes not the UK. The company was extremely unhelpful towards with me and would not accept that their website was misleading so I have ended up with a pair of expensive shoes that I cannot wear. The quality is not good enough for me to get them made bigger either. DO NOT EVER BUY FROM THIS COMPANY.

24 September 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from them

I ordered 2 pairs of shoes. They sent the wrong order. They told me they would exchange the shoes if I paid the shipping to return them. $9.99. I refuse to pay shipping to correct an error. Its not an exchange when I received the wrong item. The shipping took forever and the quality is poor. Above and beyond that, the customer service is terrible. Don't do it.

1 October 2025
Unprompted review
Rated 1 out of 5 stars

Ordered two "cashmere" sweaters

Ordered two "cashmere" sweaters
In cl mens
They are more a medium and wool (or blend)
Phone number is un reachable
They are no longer on Facebook
When you try to send an email it comes back undeliverable
They are a scam and rip off
Stay away from this company

30 September 2025
Unprompted review
Rated 1 out of 5 stars

Not even a 1 Star

Not even a 1 Star, STOP before purchasing this company is a SCAM! I have never received the item they claim to have shipped from China and never received. I've had to complete a chargeback with my credit company. A complete waste of time!!!!

1 August 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely the worst company

Absolutely the worst company, who ever keeps all the original packaging, bracket they got $30 for is on Temu for $1.50 ! The bracelet was for a child size, not a grown man, they make it hard to return for a reason, figured they can keep my $30 , I'll just write a review, BEWARE !!!

25 August 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent

Lied about shipping product. Never received. And placed recurring fraudulent charges on my credit card requiring me to cancel my credit card...

17 August 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

It took a month to receive the merchandise and they sent the wrong sizes. I stopped payment through my credit card company but some how they provided documentation so I was charged again. When I emailed them they said I would have to pay for shipping to return my I correct sizes. I have sent them back and will see if I get a refund. If not I will call my credit card company again. DO NOT BUY FROM THIS SITE. It should be removed from facebook.

28 June 2025
Unprompted review
Rated 1 out of 5 stars

Deceiving not as good as they advertuse

the shoes i received looked so cheap to be worth $100.......Plus I asked to have returned and they were going to charge me to send them back. Never buy from them again and i suggest that for anyone else as well

12 June 2025
Unprompted review
Rated 1 out of 5 stars

I wouldn’t buy anything from this site

I wouldn’t buy anything from this site. ALERT, returns are returned to China (they don’t tell you this) and the customer is responsible for shipping. The size guides are confusing, therefore you are ultimately stuck with the merchandise.

24 July 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent- do not even think about it

Why oh why did I not look on here first?!
I ordered some shoes- they are nowhere near the quality they pretend- but they are cute and I would have worn them if they were at least sized correctly- which they are not- I got a 42, just in case even tho I’m a 41- well the 42 didn’t fit- too short. So clearly not we’ll-sized. I went to return them and followed the instructions exactly- they refused the return! I reached out and they agreed to refund me, except they didn’t - and I heard nothing from them for a full month even though I emailed for an update on the refund they agreed was due. This is where my complaint becomes about PayPal, as well- I raised the issue with them and they actually denied my claim- because apparently since Bomre did send me something, all is fine- what?!?!?? I am so beyond annoyed- I’m out two shipping charges (the one they charged me to send the cheap, incorrectly sized shoes, plus what I paid to send them back for them to deny the package!!!) plus the cost of the cheap, incorrectly sized shoes.
This company is clearly fraudulent- and worse yet, PayPal is backing them up in their fraudulent ways. Definitely steer super extra clear from them.

25 June 2025
Unprompted review
Rated 1 out of 5 stars

I ordered clothing on 7/1/2025

I ordered clothing on 7/1/2025. I have not received it. I have contacted them numerous times via email and all I get is some bot telling me to check the shipping page. It's at some international airport!! DO NOT BUY ANYTHING FROM THIS COMPANY

1 July 2025
Unprompted review
Rated 1 out of 5 stars

Really bad company

Really bad company
Ordered a pair of shoes May 30. June 6, I was sent a message order was on the way. The tracking order said it was coming from China. June 26 it was supposedly
delivered. But not to me. I looked at tracking # and found it was delivered to another state with same name city. I called the delivery company Go Go Express. They said they would investigate. I called again a week later, they told me they reported it lost.
My 3rd email to Bomre, their return email told me to prove I did not receive the shoes.

30 May 2025
Unprompted review
Rated 1 out of 5 stars

Garbage shoes from China

Typical hype from China! I ordered a black pair & one in white. These are so cheaply made and smell like manure.
So disgusting and a complete waste of money. Do not fall for their Advertisement!!!!

3 June 2025
Unprompted review

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