Bondadams Reviews 223

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, dedication, and helpfulness. Many appreciate the clear communication and quick response times, making processes smooth and stress-free. However, some customers were dissatisfied with significant delays and a perceived lack of communication, leading to prolonged processes and frustration. These individuals reported issues with unreturned calls and a lack of substantive responses, which they felt caused considerable disruption.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting exceptional and highly recommended... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, dedication, and... See more

Response time

Consumers generally express satisfaction with the response times. Many reviewers highlight the efficiency and... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers expressed gratitude for the support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant service from Bond Adams LLP. As first-time buyers, we were naturally anxious, but Tufail Saleh guided us through our house purchase with professionalism and care. He kept us infor... See more

Company replied

Rated 5 out of 5 stars

Excellent handling for an auction property sale through Zaakirah and Shameela at Bond Adams solicitors. Sharp focus and good communications as the completion date approached. I look forward to utilis... See more

Rated 5 out of 5 stars

Excellent service from Bond Adams. Our case was handled by Tufail and it was a lovely experience. Very detailed in the conveyance process and ready to answer all our questions which was very helpful a... See more

Rated 5 out of 5 stars

Excellent service from start to finish. Pooja and Hashim went above and beyond to help me with my house purchase. Their support, professionalism, and dedication made the whole process so much easier.... See more


Company details

  1. Law firm

Information provided by various external sources

Operating since 2007, accredited with Investors in people, Lexcel, Conveyancing Quality Scheme and Cyber Essentials accredited. One of the fastest organically growing law firms with clients nationwide. Experts in a number of areas being: Corporate, Commercial, Divorce and Family, Disputes, Immigration, Property, Wills, trusts and probate and all other services.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

223 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Awful experience

Awful experience, would not recommend. I guess it's a business with no customer service, happy to take payment but no support given to clients- if you're looking for a reliable, trustworthy, a firm you can depend on, I would definitely not go here.

2 September 2024
Unprompted review
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Reply from Bondadams

Dear Reviewer - Please set out your name, so we can verify if you were a customer and deal with any query or concern. Thank you.

Rated 5 out of 5 stars

Brilliant law firm

Brilliant law firm - great communication throughout and handled everything in a timely fashion very professionally. Wouldnt hesitate to use again.

19 November 2024
Unprompted review
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Reply from Bondadams

Thank you for yoru review

Rated 5 out of 5 stars

Great advice

Excellent and precise legal advice on the options available.

19 November 2024
Unprompted review
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Reply from Bondadams

Thank you.

Rated 5 out of 5 stars

Excellent Team

From the first in-person meeting through to the case conclusion, the entire team at Bond Adams were professional, friendly and approachable. They kept me informed throughout the process and explained things clearly. The team, led by Humera, were able to recommend goos barristers to help fight my case in court with regards to a divorce financial settlement. Their knowledge and expertise meant my ex wasn't able to succeed in her exorbitant claims and left with less than 10 per cent of what she was asking for. The team were brilliant and I would recommend them to anyone should the need arise.

2 January 2024
Unprompted review
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Reply from Bondadams

Thank you. It was a pleasure working with you and in achieving an incredible result.

Rated 1 out of 5 stars

Unprofessional

Bond Adams Solicitors were dealing with a conveyancing case and repeatedly made mistakes which caused a lot of stress and anxiety. I am unsure how solicitors are, by the reviews it all seems great but our case was handled by someone who was not experienced at all. Very incompetent and you would think that seniors would help the member of staff or at least follow up my many complaints throughout the process. Managed to get completed with help of Shameela stepping in, however, still very damaged by and completely put us off the entire process because we chose the wrong firm. I wouldn't recommend from my experience and still waiting to lodge a complaint which was passed onto another member of staff, never know, we might just get a response through here? There is still a lot to discuss.

Sadly this isn't just about stamp duty, and the rise. This is about the miscommunication, the errors made when we made payment and although the increase was there, the mistake made cost us more. If this wasn't the case, we would have been more prepared before exchange. Noticing you haven't done the job on the date of exchange does noone any good. Again, many mistakes were made, I'd love to hear the response.

7 November 2024
Unprompted review
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Reply from Bondadams

Dear Sirs

We are sorry to hear of your position and we are pleased that a colleague stepped in to explain the stamp duty increase which is a government regulation matter.

Unfortunately, like many buyers who suffered the stamp duty increase, your lender was not ready.

We trust you appreciated that the sudden Government increase in stamp duty affected many purchasers, who were not ready to exchange as they had lending which needed confirmations from your lender. Accordingly, you had to proceed under the new rules.

Thank you to your broker, who also helped to communicate with you.

Regards

Rated 5 out of 5 stars

Very professional team and company.

Very professional team and company.

Quick responsive and always keeping you upto date woth progress.

I have moved all my legal matters to Bond Adams and won't use anyone else.

1 October 2024
Unprompted review
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Reply from Bondadams

Thank you for your kind review.

Rated 5 out of 5 stars

Invaluable Support

Good to be working with Bond Adams and the support they have given Shubaan FC is invaluable.

2 November 2024
Unprompted review
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Reply from Bondadams

Thank you for the kind review. We welcome working with the community

Rated 5 out of 5 stars

A message of appreciation

Thank you to Bond Adams for supporting various community projects.

10 October 2024
Unprompted review
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Reply from Bondadams

Thank you for your kind review. Corporate social responsibility is important to our development. We are delighted to help.

Rated 5 out of 5 stars

Integrity and honesty

I have been engaging with Rafique, he is very professional and it's given me a lot of trust in Bondadams. Over the past few months I have become more confident in the integrity and honesty Bondadams has to offer.

31 October 2024
Unprompted review
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Reply from Bondadams

Thank you for your kind review

Rated 5 out of 5 stars

Lease for Charity

We used Bond Adam’s for our Lease for Muslim Khatri Association. As a Chairman of the charity I had to make sure the right solicitor was chosen and Bond Adams met our requirements. Highly recommended for their ongoing support

14 August 2024
Unprompted review
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Reply from Bondadams

Thank you for your kind appreciation.

Rated 5 out of 5 stars

WowOwoW

WowOwoW! recived a very swift and very favourable response from our initial contact and communication for our community project proposals from Mr Rafique at Bond Adams which we truly are grateful inDEED Thankyou

7 October 2024
Unprompted review
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Reply from Bondadams

Thank you for your wonderful review.

Rated 5 out of 5 stars

This was an excellent and very…

This was an excellent and very informative workshop on the support available to men and their legal rights in divorce, cohabitation, children custody etc.
A very eye opening experience in terms of what does happen in domestic disputes.
The CEO was very eloquent and knowledgable in his presentation and answered questions sensitively and fully in the q and a.

17 September 2024
Unprompted review
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Reply from Bondadams

Thank you for your kind review.

Rated 5 out of 5 stars

I recommended Bond Adams to a neighbour…

I recommended Bond Adams to a neighbour of mine who needed a document swearing quite urgently. Rafique met with them the same day which they were extremely grateful for.

On a separate note I would like to thank Bond Adams for agreeing to be the sponsor for a U10s football team who play for Anstey Nomads it’s greatly appreciated by the parents and the boys - thank you.

1 October 2024
Unprompted review
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Reply from Bondadams

Thabk you for your kind review. Supporting the community is important to our nationwide business.

Rated 5 out of 5 stars

The solicitors and staff at Bond Adams…

The solicitors and staff at Bond Adams have a wealth of experience with dealing with all of your legal problems which we encounter on a regular day to day being a business. They have dealt with all my personal and business legal matters and are my one stop legal team, advisors and representatives for whom I am not afraid to use them as they are good listeners and straight talkers in dealing with matters!
They have a wealth of knowledge and the best expert solicitors to deal individually with legal problems.
Highly recommended and dealing with all legal aspects of the law with access to the best barrister’s and experts.

1 August 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful service from start to finish.

Excellent service from this firm! Rafique, was very helpful and responsive, while advising me on issues relating to problems I was encountering at the uni where I attended. I will definitely trust this firm to assist with any of my future legal needs.

5 July 2024
Unprompted review

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