Bond Collective Reviews 

50
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers had a great experience with this company. Many loyal customers consistently highlight the exceptional service and describe the team members as remarkably friendly, supportive, and professional during their daily office interactions. Members truly appreciate the wonderful community atmosphere, beautiful interior design, and the generous, fully stocked amenities available throughout the entire building. Visitors frequently enjoy the spotless, well-maintained facilities that make working remotely or collaborating with teams entirely effortless and comfortable. Some reviewers were not happy with occasional building issues, specifically noting minor disruptions from ongoing construction noise, bothersome drilling, and unexpected indoor temperature fluctuations.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently describing team members as attentive,... See more

Facilities

Customers had positive experiences with facilities, describing them as clean, comfortable, and... See more

Location

Reviewers mention positive feedback about location, highlighting that the spaces are uniquely beautiful,... See more

Service

Clients share positive opinions on service, highlighting staff members who go above and beyond to make... See more

User experience

Consumers find user experience to be positive, highlighting a welcoming atmosphere that makes it easy to stay... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Service was excellent, and the facilities are quite nice. My only suggestion would be that you consider having a separate room with a door for the blender. Having several people create smoothies in th... See more

Company replied

Rated 4 out of 5 stars

Our company has been at the 55 Broadway location for three years, and we love it! The office has a great vibe and the staff are professional, courteous and very helpful. Shout out to Christian for b... See more

Rated 5 out of 5 stars

Miriam, Maria, and the team work very hard to create a wonderful environment at the 60 Broad St location. The space is always clean, stocked with supplies, and very welcoming. They also provide so muc... See more

Company replied

Rated 5 out of 5 stars

Access to refreshments was clean and simple. Space was always clean, and instructions were well followed to keep the team working material available through the use of the conference room.

Company replied


Company details

  1. Co-working Space
  2. Office rental agency

Information provided by various external sources

Bond Collective offers shared office space and coworking curated around communities. We provide affordable alternatives for modern businesses to call home. Join us at one of our New York workspaces located in Financial District, Flatiron, and ...


Contact info

4.2

Great

TrustScore 4 out of 5

50 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(50)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A Professional Home in the Heart of FiDi

After searching extensively for the right office space in FiDi, I am so grateful I found Bond Collective. For the past year and a half, their 60 Broad Street location has been my second home. My clients love the warm, welcoming environment, and I genuinely enjoy coming to work each day in a clean, well-maintained space.

What truly sets Bond Collective apart is its team. Regardless of their role, everyone is willing to go the extra mile to make your experience a positive one. A special thank you to Ronnie, Miriam, Maria, and Israel, who consistently bring professionalism, kindness, and a genuine human touch that makes all the difference.

I've also enjoyed hosting events and workshops at the nearby 55 Broadway location. Having access to both spaces gives me the flexibility to choose from a variety of conference rooms and event spaces to best meet my needs.

If you're looking for a beautiful, professional workspace with an exceptional team that makes both you and your clients feel welcome, I highly recommend Bond Collective.

- Lalita

2 July 2026
Unprompted review
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Reply from Bond Collective

Hello Lalita,
Thank you so much for taking the time to submit this glowing 5 Star Trust Pilot Review! It has been such a pleasure having you & your Team with us. It makes us so happy to hear how you've been able to use so many Bond Collective resources to help improve your work needs. Our Team work incredibly hard each & every day to ensure we are delivering the best & most empowering work space around!
Thank you for being such a valued part of the Bond Collective Community.

Rated 5 out of 5 stars

Ronny

The host, I believe his name is Ronny, was great. He gave a nice little tour and checked on me and my colleague during the day. The kitchen was nicely stocked; the environment was aesthetically pleasing and nicely decorated.

18 June 2026
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Reply from Bond Collective

Hello Colette,
It is so nice to read this 5 Star Trust Pilot Review. Thank you for submitting it.
We are so glad that you got to experience Bond Collective and saw all the attention to detail that goes into building work spaces designed to empower & elevate you and the work you do.
We hope that you have a chance to see some of our other locations as they all offer different but equally stunning atmospheres.

Rated 5 out of 5 stars

Productive, Broad Perspective

I was in town visiting family and really optimized my productivity and broadened my professional perspective when I rented small office space at Bond Collective x 3 days. This is my 3rd trip back to Bond. The first 2 times were about 1 week each, in 2023, and 2024. Germaine was incredibly helpful this last time in June 2026. I even brought my dad to tour the place and we enjoyed our free coffees on the expansive roof deck.

24 June 2026
Unprompted review
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Reply from Bond Collective

Hello Joann,
Thank you for submitting this 5 Star Trust Pilot Review.
It is so nice to hear that you have been enjoying your visits over the years!
Having our Community tell us how productive they can be in our locations is one of the best compliments we can get. Thank you for your loyalty & we hope to see you & Dad again soon!

Rated 5 out of 5 stars

Highly Recommended

I've been going to Bond for several years now. The locations are uniquely beautiful, the staff is welcoming, the community is vibrant, the spaces are spotless and are fully stocked with everything you might need for a productive working environment. Highly recommended.

25 June 2026
Unprompted review
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Reply from Bond Collective

Hello Steven,
Thank you for leaving us this review and for being such a valued & loyal Bond Collective Member. Knowing that your work days with us are meaningful & productive is music to our ears! Please let us know some of your favorites snacks so we can have them on hand for you :)

Rated 5 out of 5 stars

Had a great experience!

Had a great experience at Bond Collective Center City, was here on a day pass. Emma was incredibly welcoming and very helpful. The space itself was beautiful, clean and well maintained, the kitchen being fully stocked with snacks and drinks is a bonus! I highly recommend to anyone looking for an office space. I will be returning.

26 May 2026
Unprompted review
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Reply from Bond Collective

Good Afternoon Shane,
We are thrilled that you got to experience our Bond Collective - Center City. The real bonus is getting to welcome Day Passers like yourself. It was an absolute pleasure having you with us and we look forward to seeing you again soon!

Rated 5 out of 5 stars

The staff at the Center City location are amazing!

The staff at the Center City location are so friendly and professional. The facility is well appointed and conducive for a productive work environment.

8 May 2026
Unprompted review
Bond Collective logo

Reply from Bond Collective

Thank you so much for submitting this 5 Star Trust Pilot Review.
Your kind words means so much to us and truly validates the hard work that goes into maintaining one of Philly best Office Space Providers.

Rated 5 out of 5 stars

It's been a great experience

It's been a great experience! The office is very welcoming, clean and organized. I love the networking events and getting to know other people and companies. The staff if very friendly and attentive.

25 June 2026
Unprompted review
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Reply from Bond Collective

Hello Stephanie,
Thank you for taking the time to write this wonderful 5 Star Trust Pilot Review. Having a clean and well organized Office Space like Bond Collective is an invaluable asset but when our Members make the most of all the various networking opportunities, that takes it to the next level. Being able to create ways for Members to be able to generate new & meaningful business relationships with such ease, is a main focus of ours. We hope that we can continue to exceed your expectations & create wonderful experiences for you, your Team and your business.

Rated 4 out of 5 stars

Love the Vibe at 55 Broadway

Our company has been at the 55 Broadway location for three years, and we love it! The office has a great vibe and the staff are professional, courteous and very helpful. Shout out to Christian for being an amazing office manager!

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Great place to work

Miriam, Maria, and the team work very hard to create a wonderful environment at the 60 Broad St location. The space is always clean, stocked with supplies, and very welcoming. They also provide so much support with packages and office maintenance requests. Very grateful to work with this team.

25 June 2026
Unprompted review
Bond Collective logo

Reply from Bond Collective

Hello Ella,
We are very grateful that you have chosen us to be your preferred provider of office space solutions!
Thank you for taking the time to submit this 5 Star Trust Pilot Review and for mentioning the hard work that our on-site team does day in & day out.

Rated 5 out of 5 stars

Great workspace

Super kind staff, clean, great spot to work from. Shout out to Miriam, Maria, and the team!

25 June 2026
Unprompted review
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Reply from Bond Collective

Hello Nick, thank you so very much for such a nice Trust Pilot Review! We couldn't be happier to hear how much you've been enjoying our 60 Broad location. Thank you so much for being a part of our community & we hope that you get to experience some of our other locations!

Rated 1 out of 5 stars

Shockingly unpleasant new member experience so far

Not safe: multiple instances of personal property stolen/common spaces damaged with little to no response from complaints to management. Lack of adequate storage facilities for members. The facility is often left dirty, pests (flies, roaches etc.) regularly sighted in spaces and on furniture. Overcrowded with messy, inebriated strangers and deafening music during events held next door/on the roof.

15 June 2026
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Reply from Bond Collective

Hello Tori,
We apologize for any inconvenience or misunderstanding caused. Our aim is always to make your experience as smooth as possible. While we understand your frustration, we want to assure you that we take your concerns seriously and are continually working to improve our services.

We will continue to be on the look out for any items that have been misplaced and hope your items get make it to the lost & found. We encourage members not to leave personal items unattended in shared spaces.

If your work needs have shifted, we would be more than happy to show you available private offices. This is allow ample room to store your belongings. Just let us know.

Rated 5 out of 5 stars

This place is lovely omgggg

This place is lovely omg! That skylight is something else! It really makes the place pop. The honor bar with the blackberry sparkling water is my favorite place lo.

Thank you Jermaine for an overall wonderful experience! I appreciate your kindness and attentiveness. See you on Friday!!

24 June 2026
Unprompted review
Bond Collective logo

Reply from Bond Collective

Hello Gayathri,
We think you're lovely too!
We know that it is sometimes the small things that create profound impacts on ones productivity! Getting work done while feeling the rays of natural light & sipping an icy cold delicious beverage is not to be overlooked. Thank you for pointing this out on your 5 Star Trust Pilot review.
We look forward to welcoming you back on Friday and hope to see you more often!

Rated 5 out of 5 stars

TQA, members at Bond Collective for the past 4 years!

We have been members at Bond Collective for the past 4 years and the office / co-working space is awesome. Very vibrant, energetic space made better by lovely members and staff, who are incredibly supportive and helpful. Would highly recommend to any organizations looking for a space in Austin, and or individuals looking for a friendly co-working space to work from.

24 June 2026
Unprompted review
Bond Collective logo

Reply from Bond Collective

Hello Josh,
Thank you for reviewing Bond Collective East Austin on Trust Pilot.
When our long-term members share such great feedback about Bond Collective, we can't think of anything better!
We take immense pride in delivering personalized & luxury workspaces to our Members and those looking to join our ever-growing communities!

We look forward to continue exceeding your expectations!

Rated 5 out of 5 stars

I won a free day pass to Bond…

I won a free day pass to Bond Collective at an event and finally got a chance to use it. I’m really glad I did.

Scott and Sadie were incredibly welcoming when I arrived, and Scott gave me a quick tour of the space. You can tell he genuinely enjoys what he does and has built great relationships with the members there.

I visited on a Friday and they were baking fresh cookies for everyone, which was such a fun touch. The space was clean, comfortable, and had a good mix of areas to focus and connect with others throughout the day.

Working somewhere other than home was a nice change of pace, and I definitely felt more productive. I’ll absolutely be back on my next work-from-home day.

12 June 2026
Unprompted review
Bond Collective logo

Reply from Bond Collective

Hello Gregory,
Thank you so much for leaving this incredible 5 Star Trust Pilot review!
Our East Austin location is truly incredible. Sadie & Scott are so amazing at what they do. They do indeed care very deeply about the Community and go to great lengths to ensure that people have the tools and atmosphere to be as productive as possible. Often times, the smell of freshly baked cookies on a Friday afternoon, is just what one needs to end the work-week off with an accomplished smile :) We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Welcoming staff

Welcoming staff, great location with very good amenities!

31 March 2026
Unprompted review
Bond Collective logo

Reply from Bond Collective

Hi Anthony,
Thank you for the kind Trust Pilot review! At Bond Collective, we place a strong emphasis on hospitality and ensuring that our members and guests have a seamless and productive experience.
We know how even the smallest of amenities can have a big impact on the quality ones work day. We look forward to welcoming you back again soon and hope you find some different snacks to keep you sharp & focused throughout the day!

Rated 1 out of 5 stars

I have a problem with the mail

I have a problem with the mail. My company receives payments by mail and since I have been here I have to wait several days before getting mail cause no one is ever in the front. How can I get my own mail

22 June 2026
Bond Collective logo

Reply from Bond Collective

Hello Millie,
Thank you for sharing your feedback. We understand how frustrating mail delays can be, especially when your business relies on receiving payments promptly.
We appreciate you bringing this to our attention, and we are glad we were able to address and resolve the issue.
Thank you for your patience and for being a valued member of our community.

Rated 2 out of 5 stars

Inconsistent communication

Inconsistent communication
Maintenance issues
No coffee by 11am
ongoing drilling in the building

23 June 2026
Bond Collective logo

Reply from Bond Collective

Hello Duncan,
We appreciate the feedback & hope that we can make things right.
Our coffee is delicious & sometimes goes too quickly. We have spoken with our on-site team to ensure additional coffee is freshly brewed & on the ready before the dispensers by the coffee bars become empty. Sometimes, there will be a short delay but we'll do our best to ensure that doesn't happen.
Please rest assured knowing that we are & have been pushing Building Management as hard as we can to address the construction noises & other maintenance issues we have experienced.

We value having you & your team with us and hope to deliver the Bond Collective Experience you expected to receive and what we set out to achieve.

Rated 5 out of 5 stars

Excellent coworking space with a…

Excellent coworking space with a welcoming atmosphere and everything you need to stay productive.

22 June 2026
Unprompted review
Bond Collective logo

Reply from Bond Collective

Hello Helen,
Thank you so much for submitting this 5-Star Trust Pilot Review! We are so happy to hear that our location provides a positive work environment & allows you to stay productive! We look forward to seeing you again soon!

Rated 5 out of 5 stars

Great experience at Bond Collective

Great experience at Bond Collective. The environment is clean, quiet, and well-maintained, with reliable Wi-Fi and comfortable work areas. The staff is friendly and accommodating, making it an excellent place to work and collaborate. Highly recommend for anyone looking for a productive and welcoming workspace.

1 June 2026
Unprompted review
Bond Collective logo

Reply from Bond Collective

Alicia,
Thank you for this glowing 5-Star Trust Pilot review!
We pride ourselves on the attention to details with all our Bond Collective locations and it's no wonder why so many people feel so comfortable in them. We are looking forward to all that's in store and it's a pleasure knowing that you have found a new place to work from & enjoying it so much!

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