Bond Street Shoe logo
Visit website

Bond Street Shoe Reviews 480

•
TrustScore 4 out of 5

4.1

Clothing Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers had a great experience with this company. Customers are really happy with the products, consistently praising their high quality and unique styles. Many people appreciate the excellent customer service and the fast delivery, often noting that items arrive quickly and well-packaged. The clothing is frequently described as stunning, well-made, and offering great value. However, some customers have experienced issues with their orders, including delays in dispatch or delivery, and a few have reported difficulties with communication regarding these problems. There were also occasional mentions of poor quality for some items.

What people talk about most

Product

Consumers express high satisfaction with the products, consistently praising their quality, uniqueness, and... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of the... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast and speedy... See more

Order

Customers consistently note ambiguous experiences with order. While many reviewers praise the quick delivery,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you Anne Marie for your thoughtfulness over the Christmas and New Year, i had ordered a couple of things over Christmas unfortunately they went astray with Evri Ann Marie couldn't apologise... See more

Rated 5 out of 5 stars

Great company I’ve used several times , good value for money . Whilst I have returned the dress I bought it was purely about the colour , I went on to purchase two more in different colours .

Rated 5 out of 5 stars

These clothes are just amazing.... the colours & styles are just so different and they are always of a great quality .... I am always asked where I buy my clothes as they are very quirky. I love se... See more

Rated 5 out of 5 stars

What an amazing Company and Service from Anne Marie. If I could give them more than 5 stars ⭐️ I would. From the moment I contacted them regarding a particular dress, Anne Marie took a video and measu... See more

Company details

  1. #456 of 621 best companies in Clothing Shop

Written by the company

Bond Street Shoe Company, Find The Latest Womens Trends.

Contact info

4.1

Great

TrustScore 4 out of 5

480 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Disappointed

Ordered, Items received & looked like parcel had been opened ,it had been tapped up. Clothes I ordered were Poor quality, therefore I returned. Items sent back with tracking, still no refund after 2weeks, emailed , no response at all. Opened a case via PayPal. No response to them either. Finally PayPal refunded. Disappointing as when you order they take your money instantly. Note to self, steer clear!!!!

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing clothes and an amazing Company

These clothes are just amazing.... the colours & styles are just so different and they are always of a great quality .... I am always asked where I buy my clothes as they are very quirky.
I love seeing all the new stock which believe me sells out super fast .... and delivery is very quick usually with Evri ..... any customer questions or concerns are addressed by Ann Marie who is the best ever - it feels like you are actually in her store when you message here as she's always so friendly and accommodating - she is like a mini whirlwind & everything needing sorted is done immediately ....
I cannot recommend Bond Street Shoe Co enough ...... well done you guys 🎉🎉🎉🎉

24 September 2025
Rated 5 out of 5 stars

Great company

Great company, amazing style and quality and delivered the next day!! Used to love the shop so I trusted online, fabulous business, pleased I have found you again! THANKYOU

24 September 2025
Rated 1 out of 5 stars

This is the second time this has…

This is the second time this has happened, I ordered the apple green Paulo top which said 6-8 business days.
After 6 days of not having a dispatch email, I contacted you and had no reply, I again contacted you via the app and again had no reply! I asked my daughter to contact to contact you via phone as I’m hard of hearing.
My daughter was told that an email had been sent the previous day to myself, which I didn’t receive.
I absolutely love your clothes, but the customer service isn’t good.
Sorry

26 July 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look