Thank you Anne Marie for your thoughtfulness over the Christmas and New Year, i had ordered a couple of things over Christmas unfortunately they went astray with Evri Ann Marie couldn't apologise... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #456 of 621 best companies in Clothing Shop
Written by the company
Bond Street Shoe Company, Find The Latest Womens Trends.
Contact info
Manchester, United Kingdom
- 0161 222 9350
- info@bondstreetshoecompany.com
- bondstreetshoecompany.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service non existent ordered…
Customer service non existent ordered eight days ago not received they don't answer emails or phone messages.
Good all round
Quick and simple transaction. Products exactly as had hoped for and all at reasonable prices
Tne wting trousers …
I didn't get what I ordered.Both phone numbers were out of commission on the invoice. I was cut off when trying to get through on the mobile number and no one has acknowledged my message.
Wrong order. I ordered blue cargo trousers. My order was blue trousers but they had a hole where the stitching hadn't caught.
This is the first time I have had any difficulties, the service is usually first class.
Fast delivery and love the clothes…
Fast delivery and love the clothes always get lots of compliments x
Love this store!
Love this store!! Clothes are first class,quality!! Customer service at it's best ,the ladies do a fabulous job,always there to help
Ordered 2 items and returned 1 as it…
Ordered 2 items and returned 1 as it didn’t fit …. I’ve had no confirmation that they have received the returned item and haven’t received a refund !
I’m a new customer
I’m a new customer. Really pleased with the fast delivery . The 2 pears of trousers are great . Love the style, fit and quality. Very happy.
I had a problem with my order and it…
I had a problem with my order and it was sorted straight away and rectified so quickly highly recommend
Love everything about Bond Street Store
Love everything about Bond Street Store
Always slightly different styles, good quality and fab prices
Waiting for refund
As the item didn’t fit, I returned it as per instructions with tracked delivery (costing £8.95 by Royal Mail). More than 2 weeks later no refund has been issued and no response to email or query via website.
A good customer experience
a great selection of slightly unusual and quirky, great quality clothing and accessories. It's easy to place an order online, and delivery via courier has been very quick. Every item I've purchased has been very good quality. I can't comment on their customer service as I've never been disappointed and not needed to contact them.
Lovely item really good service will…
Lovely item really good service will order again x
Great selection of clothes which aren't…
Great selection of clothes which aren't available on every corner of the high street so you get the chance to be fairly individual in your choice of outfit.
Fast delivery and no issues with returns if the size or syle isn't you.
The navy denim look wide leg trousers…
The navy denim look wide leg trousers and the abstract face fine knit top are beeeeeautiful! Very fashion forward and flattering for my size 16 shape.
Still awaiting my order
Still awaiting my order, not been contacted as to why I paid for next day delivery, after a week I sent an email still not received a reply, my order is for nearly £100
Satisfied customer 🙂. Very prompt delivery and all clothing…
Very prompt delivery and all clothing ordered just as advertised. Looking forward to wearing them.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








