Exceptional knowledge and handled my case with immense professionalism". "A fantastic and thorough service from start to finish. Always available to answer questions and explained everything in simp... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Medical negligence. From the first phone call Sarm Aghahoseini was absolutely brilliant. He explained everything in great detail making the process easy to follow. Consistent with updates either b... See more
Company replied
Amazing company, friendly and helpful with any aspects, big thanks for James Tomlinson hi helping me a lot with other problems not only my claim. Thank you so much for all tim. Best solicitors ever.
Company replied
Great service. They took all the hassle out of the claims procedure. I was having physio within 2 weeks, paid and organised by Bond Turner. They also advanced funds to me of £3,746 within 4 weeks so t... See more
Company replied
Company details
Written by the company
We are driven to succeed. Our purpose is to help people move on in their lives through surpassing expectations and always supporting our clients, our communities and each other. Our focus is always on people, not only our clients, but their family and/or supporters. We understand the stress and uncertainty involved in bringing a claim in the areas we specialise in, which is why we are committed to always being there for our clients, providing guidance and support throughout the claim’s process. As a niche firm, personal injury is one of our key focuses, along with clinical negligence, professional negligence, and abuse. We do not ‘dabble’ in these areas of law, it is what we do, day in, day out. Some of our team have over 25 years’ experience in their field of expertise, and our team consists of 45 Grade A solicitors and Chartered Legal Executives, plus over 100 solicitors. In addition to working with clients and their families, we are committed to being at the forefront of legal change and development. We have a significant presence in the Court of Appeal and regularly consult with local and central government to promote and increase access to justice. Although we are based in the Northwest, we work with clients from all over the country. With compassion, innovation, responsiveness, and tenacity at our heart, we are confident we can provide you with the best legal service available and gain a successful outcome for your claim.
Contact info
The Plaza, 100 Old Hall Street, L3 9QJ, Liverpool , United Kingdom
- 0151 236 3737
- info@bondturner.com
- bondturner.com
4.6
Excellent
801 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service. They took all the hassle out of the claims procedure. I was having physio within 2 weeks, paid and organised by Bond Turner. They also advanced funds to me of £3,746 within 4 weeks so that I could purchase a replacement bike. They were very helpful and kept in contact frequently during the process.
10 September 2025
Unprompted review
Reply from Bond Turner
Hi David,
Thank you so much for your 5-star review, we really appreciate it.
We are so pleased to hear you found our service helpful, we aim to make every claim as hassle-free as possible for our clients. We will certainly share your kind words with your file handlers who will be delighted to read your excellent feedback.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Bond Turner
Keep updating me through emails and…
Keep updating me through emails and sometimes call me to know what is the next step forward.
12 April 2026
Unprompted review
Reply from Bond Turner
Hi Fatorma,
Thank you so much for leaving us a review, we really appreciate it.
We are so pleased to hear you found our service helpful and we will certainly share your kind words with our team who will be delighted to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Outstanding
The team were brilliant. Always responsive, and clear with the information I was getting. Couldnt be happier.
14 April 2026
Unprompted review
Reply from Bond Turner
Hi James,
Thank you so much for leaving us a 5-star review, we really appreciate it.
We are so pleased to hear you found our service helpful and we will certainly share your kind words with our team who will be delighted to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Medical negligence
Medical negligence.
From the first phone call Sarm Aghahoseini was absolutely brilliant. He explained everything in great detail making the process easy to follow.
Consistent with updates either by phone or email. Mr Aghahoseini would always get back to me straight away which I really appreciated.
13 April 2026
Unprompted review
Reply from Bond Turner
Hi Sandra,
Thank you so much for leaving us a review.
It was our pleasure to provide you with Sarm's expertise, he is a valuable asset to our firm. And we will certainly share your kind words with him, along with his team leader, John, who will ensure he receives the recognition he deserves.
We thank you for placing your trust in Bond Turner and we wish you all the very best.
Kind regards
Simon Murphy
Bond Turner
Amazing experience with you
Amazing experience with you, Genuine and excellent work..Thank you so much for you support
13 April 2026
Unprompted review
Reply from Bond Turner
Hi Venkata,
Thank you so much for leaving us a 5-star review, we really appreciate it.
We are so pleased to hear you found our service helpful and we will certainly share your kind words with our team who will be delighted to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Professional, reliable and supportive team
I had a very positive experience with Bond Turner after my motorcycle accident. From the very beginning, their team was professional, supportive, and highly efficient in handling my claim.
They kept me informed throughout the entire process, always taking the time to explain each step clearly and making sure I understood what was happening. This level of communication gave me great peace of mind during what was otherwise a stressful time.
I would especially like to thank Sam Satyari for their dedication and assistance. Their professionalism and attention to detail truly stood out, and I felt confident that my case was in good hands.
Overall, I’m very satisfied with the service I received and would highly recommend Bond Turner to anyone in need of legal support following an accident.
13 April 2026
Unprompted review
Reply from Bond Turner
Hi Emil,
Thank you so much for your review, we really appreciate it.
Your review is a testament to the fantastic work provided by Sam. We are so pleased to hear you were happy with his assistance and we will certainly share your kind words with him, as well as his team leader, David, who will ensure he receives the recognition he deserves.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Very satisfied with the service…
Very satisfied with the service provided!
6 January 2026
Unprompted review
Reply from Bond Turner
Hi Gabriel,
Thank you so much for leaving us a 5-star review, we really appreciate it.
We are so pleased to hear you found our service helpful and we will certainly share your kind words with our team who will be delighted to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
I had a generally positive experience…
I had a generally positive experience with Bond Turner. The staff were professional, friendly, and took the time to explain things clearly, which made what could have been a stressful process much easier to deal with. Throughout my case, I felt supported and informed. Overall, Bond Turner is a solid option if you’re looking for a firm to handle a claim, especially on a no win no fee basis.
15 January 2026
Unprompted review
Reply from Bond Turner
Hi Irfan,
Thank you so much for your 5-star review, the positive feedback means a lot to us.
It was our pleasure to provide you with a helpful service and it's so nice to hear your experience with our firm was a positive one. Great communication is the key to our outstanding customer service and your kind words will be shared with the rest of our team who will be delighted to read your review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Excellent service
Excellent service, they support and mental peace they provided was beyond my expectations. Thank you bond turner!
25 March 2026
Unprompted review
Reply from Bond Turner
Hi Shawn,
Thank you so much for taking the time to leave us a 5-star review, we really appreciate it.
It was our pleasure to provide you with such excellent support and we will be sure to share your kind words with out team who will be thrilled to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Great smooth experience
Great smooth experience. Constantly updated throughout the process. Very well looked after.
9 April 2026
Unprompted review
Reply from Bond Turner
Hi Seb,
Thank you so much for taking the time to leave us a 5-star review, we really appreciate it.
It was our pleasure to provide you with such an excellent experience. We pride ourselves on our outstanding communication with our clients and it means a lot to know you found our service helpful. We will be sure to share your kind words with out team who will be thrilled to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
I cannot thank Ian from Bond Turner…
I cannot thank Ian from Bond Turner Solicitors enough for the outstanding support he provided, especially at the court hearing. He was nothing short of exceptional—professional, confident, and extremely well-prepared, which gave me great reassurance during a very stressful time.
At the hearing, Ian handled everything with confidence and clarity, explaining things in a way that was easy to understand and ensuring I felt comfortable throughout. His dedication, attention to detail, and calm approach truly made a huge difference.
I’m incredibly grateful for his support and would highly recommend Ian to anyone in need of first-class legal representation.
10 April 2026
Unprompted review
Reply from Bond Turner
Hi Kamal,
Thank you so much for taking the time to leave us a 5-star review, the positive feedback means a lot to us.
It was our pleasure to provide you with such great support during your claim. We appreciate a court attendance can be a daunting experience and it is our goal to make the process as easy as possible for our clients. It means a lot to hear Ian provided you with such excellent assistance and we will certainly share your kind words with him, along with the rest of the team, who will be delighted to read such wonderful feedback.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
I have a lot to thank Bond Turner for
I have a lot to thank Bond Turner for; they were very helpful and upheld our rights. An excellent team that always supported me throughout the process. I only have good things to say, I liked them
14 September 2025
Unprompted review
Reply from Bond Turner
Hi Fabiano,
Thank you so much for taking the time to leave us a 5-star review, we really appreciate it.
It was our pleasure to provide you with such excellent support and we will be sure to share your kind words with out team who will be thrilled to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Everything it was perfect with you all… everything it was perfect and excellent I was happy with everything thank you very much
Everything it was perfect with you all and in future if I wanna introduce anybody, I would recommend you all and thank you very much for your help
9 April 2026
Unprompted review
Reply from Bond Turner
Hi Mehdi,
Thank you so much for your 5-star review, the positive feedback means a lot to us.
It was our pleasure to provide you with a helpful assistance. We really appreciate your recommendation of our services and we will be sure to share your kind words with the rest of our team who will be delighted to read your review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
I’m so very grateful for the caring and…
I’m so very grateful for the caring and professional way in which I was represented by Bond Turner, thank you very very much!
9 April 2026
Unprompted review
Reply from Bond Turner
Hi Nelu,
Thank you so much for leaving us a 5-star review, we really appreciate it.
We are so pleased to hear you found our service helpful and we will certainly share your kind words with our team who will be delighted to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Non-Fault Accident Claim
Excellent service, extremely happy with the professional service provided by Bond Turner throughout my claim!
8 April 2026
Unprompted review
Reply from Bond Turner
Hi Elyas,
Thank you so much for taking the time to leave us a 5-star review, we really appreciate it.
It was our pleasure to provide you with a helpful service and it means a lot to know you were left happy with our assistance. We will certainly share your kind feedback with the rest of our team who will be delighted to read your review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Great experience
Bond Turner kept me up to date every step of the way I would recommend them to everyone a very well run company Great experience
7 April 2026
Unprompted review
Reply from Bond Turner
Hi David,
Thank you so much for your 5-star review, we really appreciate it.
We our so pleased to hear you found our service helpful and we will certainly share you kind feedback with the rest of our team.
We thank you for choosing Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
I appreciate all the respect.
I would like to say that I received excellent service, with great respect and attention! I am very grateful to the attendant Thomas for all his help!
7 April 2026
Unprompted review
Reply from Bond Turner
Hi Ueudes,
Thank you so much for your 5-star review, we really appreciate it.
It was our pleasure to provide you with Tomas' assistance, he is a valuable asset to our team, and we will certainly share your kind words with him, along with his team leader, David, who will ensure he receives the recognition he deserves.
We thank you for choosing Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Reply from Bond Turner
Hi Alvaro,
Thank you so much for leaving us a 5-star review, we really appreciate it.
We are so pleased to hear you found our service helpful and we will certainly share your kind words with our team who will be delighted to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
The claim process is far too long
The claim process has beed taking more then one year and still no one contact me and update the situation for pass few month …the case still not resolved yet . I hope it can be resolved soon
3 April 2026
Unprompted review
Reply from Bond Turner
Hi David,
Thank you for your review.
We are saddened to see you left us a neutral review.
Please be assured that our team worked hard to bring your claim to a positive conclusion in as swift a time as possible given the complexities of the case. Our recent correspondences were missed due to your unexpected change of address and you may have missed our first letter of settlement.
We assure you your claim is concluded and your settlement should be with you shortly.
Kind regards
Simon Murphy
Bond Turner
Reply from Bond Turner
Hi,
Thank you so much for leaving us a 5-star review, we really appreciate it.
We are so pleased to hear you found our service helpful and we will certainly share your kind words with our team who will be delighted to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
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