We are a non-profit organization that wanted to offer merchandise for purchase to our volunteers and donors. However, we are not able to order up front and store product. Bonfire provided us with th... See more
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About Bonfire
Written by the company
Bonfire is the free and easy way to design, sell, and order premium custom shirts online.
Contact info
United States
- support@bonfire.com
- bonfire.com
Replied to 96% of negative reviews
Typically replies within 1 week
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Super soft t-shirt and on time delivery
Screen Print Quality Not Durable
The screen‑printed design was already cracking when the item arrived, which makes me concerned about how well it will hold up after washing. The quality of the print was disappointing right out of the package.

Reply from Bonfire
The shipping time was too long
The shipping time was too long.
Maybe offer merch somewhere local for in person purchase.

Reply from Bonfire
Great experience
Great experience, every time. Smooth ordering process and delivery is always before or within the given window. Products are fantastic quality.
Image size is on the small size and the…
Image size is on the small size and the quality of print looks very washed out. Cost of product does not match the quality you get. Shipping cost are ridiculous. If you are going to charge so much to ship the product you should use UPS instead of USPS.

Reply from Bonfire
Horrible customer service
My shirt had the wrong artwork. They didn’t provide customer service or a solution. They basically blamed the seller. I’m out the money for a Temu quality shirt. No refund and no replacement. I do not recommend them.
The shirt was of very good quality
The shirt was of very good quality, the time time between placement of order to delivery was quick and the design was perfect!
Very nice item -- as described.
Every item I’ve orderedi recommend this seller
Every item I’ve ordered, t-shirts have been wonderful! I’m looking forward to the cup I ordered thank you
Great company to use for fundraising.
I have always been happy with my Bonfire purchases. And supporting friends and families makes it more special.
Love it!
Love the material of the shirt ,very comfortable. Perfect fit. I will order more soon.
Great quality in the comfort color…
Great quality in the comfort color tee-shirt. The short sleeve tee-shirts are not made nice.
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