Outstanding service. Next day delivery and items arrive individuals carefully packed. It feels like personal service. I’ve used this company for a few years for a range of food items and never been di... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #16 of 61 best companies in Food products supplier
- #13 of 48 best companies in Catering food and drink supplier
- #5 of 9 best companies in Cheese shop
- #15 of 53 best companies in Confectionery
- #2 of 3 best companies in Dairy Supplier
- #15 of 73 best companies in Online Food Ordering Service
Written by the company
At BonneBouffe we aim to source the finest ingredients from France and deliver them straight to you with a fast delivery. If you love cooking and eating authentic French food, you can rely on BonneBouffe to deliver what you need, just when you need it. Real French food, online
Contact info
Unit 27 Carlton Business Park - Carlton Road, TN23 1EF, Ashford, United Kingdom
- +441233660158
- bonjour@bonnebouffe.co.uk
- bonnebouffe.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent selection of quality produce
Excellent selection of quality produce. Super speedy fulfilment/delivery. Highly recommended.
SPOT ON.
As ALWAYS excellent products in perfect condition, my only concern was that the post office promised delivery of my order on Saturday the 1 August between the hours of 11-15 to 1-15 .Despite being at home all day with the door open nothing,no notification from the post office and no note to explain or give me more information as to when I could expect delivery !but this is the problem with the Post office. As usual YOUR service was exemplary,I will be in contact with you for my next consignment very soon. Regards Steve😀👩🍳
Too short use by date.
Authentic, quality ingredients
Authentic, quality ingredients through and through, fast delivery, couldn't ask for more. So good to get these sort of ingredients outside restaurant kitchen supplies. Loved using them, look forward to doing more with them! Thank you, Bonne Bouffe
Wonderful Roscoff pink onions
Quick response and delivery. Their Roscoff onions are to die for. Buy every time available, keep well, and last for ages. No other onion can compare.
Brilliant Service arrived next day the…
Brilliant Service arrived next day the meats were super will definitely re order when I have eaten up. A trusted company worth a try.
The product is good
The product is good, but the lid of one plastic bottle with salt went out and the salt was spread in the box, coming out of it. The lid needs to be fixed better, on the other bottle the lid was not stable too. Thank you

Reply from BonneBouffe
Easy to use website and products…
Easy to use website and products arrived on time. Thank you
A product that stirred me into trying …
A product that stirred me into trying to make a flammenkueche must be good. Result was okay, probably because I'm tuned to pizzas. Enough dough for two more attempts. Delivery was fast and packaging kept dough in prime condition.
A great company
It’s so good to be able to get this range of goods. Everything comes really well packaged in paper, therefore no plastic waste and also no damaged products.
BonneBouffe quality goods
I have ordered from BonneBouffe in the past. I am especially grateful that I can buy products that are unavailable in the UK. The orders are handled and sent very quickly. The quality of their products is excellent. I only regret that they no longer sell frozen confit duck legs - due I suppose to problems following Brexit.
Excellent company use every month post…
Excellent company use every month post first class item arrives in perfect condition highly recommend indeed
Alex west coast Scotland 🏴
Super stuff!
Super stuff!, parcel arrived on time and well packaged and remained relatively cool given the ambient temperatures at the moment.
Quality product and good value
Salty saucisson
Next day delivery but surprised that no cooler packs were included during a heat wave? One of the pair of duck saucisson was so salty that we couldn't discern any canard in the flavour at all... the other was thankfully much better quality.
Wonderful quality products and good…
Wonderful quality products and good prices. Highly recommend
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







