Sweet Bonanza appeared in search, but opening it only returned a grey loading box. Recently played still added it anyway, which made the lobby even more confusing. The status did not explain the next... See more
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I can actually find live blackjack tables with 5 euro minimum, which is getting rare. Dealers seem professional, chat is moderated so no weirdos spamming. I haven't tried the VIP stuff, just hanging o... See more
Maybe I checked too often, but the 49 payout sat on paid every time. Adam in in-account message gave a different answer from yesterday's agent. Support still had the same old note afterwards
I signed up one rainy afternoon with no big expectations. Ended up playing longer than I thought because the games were actually kind of engaging. Lost a little overall but didn’t feel cheated or anyt... See more
Company details
Written by the company
WestAce Casino | 400% up to $22,500 + 400 FS
Contact info
Australia
- bonus-entry-now.click
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Free spins were listed under rewards
Free spins were listed under rewards, then disappeared after I opened Starburst. Ethan from support ticket said they expired, but no expiry time was visible before that. I saved a screenshot before closing the page.
Support said the payment team would…
Support said the payment team would email me by morning
Morning passed, then lunch, then the message centre still showed no update
Brilliant. I saved a screenshot before closing the page
Spend overview showed two deposits and…
Spend overview showed two deposits and ignored the cancelled withdrawal that came back to balance. The totals looked cleaner than reality. I saved a screenshot before closing the page.
The self-control page said changes may…
The self-control page said changes may take time.
Fine, but it never showed when the new limit actually became active.
That is where the irritation started for me.
The status did not explain the next step.
Fullscreen worked once
Fullscreen worked once, then the sound setting came back on after reload. Tiny thing, but I had already turned it off twice
Support still had the same old note afterwards. The status did not explain the next step
After a short session
After a short session, the site froze during a bonus round. I would have accepted a clear explanation, but none appeared.
Using my laptop browser with 12%…
Using my laptop browser with 12% battery left, the balance updated five minutes late. No error message, just a dead button.
The annoying part was Fire Joker…
The annoying part was Fire Joker counted only 5% towards wagering. It stayed that way after refresh, which made no sense — seriously?
I mainly joined to test the mobile…
I mainly joined to test the mobile version on my home computer. Registration worked, but the lobby was overloaded with promo banners. the problem returned after every login and made the site hard to use. By the end, I had spent more time troubleshooting than playing.
Payment history missed my deposit.
Wrong reply from support
Apple Pay option vanished at cashout
Sweet Bonanza froze again
still support kept repeating the FAQ.
live Blackjack showed empty tables…
live Blackjack showed empty tables after midnight
The withdrawal was cancelled.
Requested a cashout for 52 through…
Requested a cashout for 52 through prepaid card on weak hotel Wi-Fi.
The status stayed on "approved" for two days, then the amount returned to balance with no note in the history. That is where the irritation started for me.
Jordan in live chat read the first line…
Jordan in live chat read the first line only, I think. They told me where the bonus page is, but my question was about missing spins after claim. The status did not explain the next step.
Sweet Bonanza appeared in search
Sweet Bonanza appeared in search, but opening it only returned a grey loading box. Recently played still added it anyway, which made the lobby even more confusing. The status did not explain the next step.
The site looks simple until something…
The site looks simple until something goes wrong.
Then every page sends you somewhere else: FAQ, ticket, chat, profile, back to FAQ again.
That is where the irritation started for me
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