Casy the ai bot reached out to me asking if I'm interested in the VIP program, this gave me the impression I was eligible. The bot then went on to ask if I would like it to express my intrest on my be... See more
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Elite Business Centre, TREJQA TA' BOX BOX, MSD 1840, MSIDA, Malta
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Reply from Boocasino
spoke with a kind person named flora, very helpful and superb customer service.. overall friendly experience

Reply from Boocasino
I like it, but you need to be more faster when a user whan to make a withdraw

Reply from Boocasino
Where to start.I joined Boo casino quite some time ago enjoyed my time there until they asked for proof as to how I was funding my account.There was never an issue until I started depositing more then apparently red flags went up and my account was blocked after demanding I show them proof where the money came from .I had just won a nice sum from another site if I had of known my depositing more would cause an issue I certainly would have thought twice.I have been a player over 20 years and I can honestly say I have never been subject to such scrutiny. I fund my playtime legitimately and when I'm made to feel like I'm not that's it for me.I understand they need to be sure it's all legit but to actually block a long time player for depositing is going a bit far.I have found a few nice sites and have no desire to return to Boo.What I joined was not what I left.Boo had definitely changed and I lost all interest in the site,Play at your own risk but beware if you deposit often you no doubt find yourself subject to what I went through.Nobody should be made feel like they are being dishonest .I spend what I can afford no more no less.

Reply from Boocasino
Great selection of games easy login easy site to navigate many ways to deposit great great customer service and with the proper verification which everyone should have when they start playing on the casino the withdrill time is quite speedy 5 days max which I know some people say is a long time but really compared to other places it's nothing I highly recommend boo Casino oh and not to mention the constant free spins sent to my email that's always a nice bonus so sign up and play some games and if you have any questions hopefully you get Darline she was wonderful customer service thanks again for all your help
user enzmztt

Reply from Boocasino
Real experience here. I suspect some of these reviews were whipped up by Boo to create an image of reliability. They are far from it.
This company never intends on giving you any of your winnings if you're unfortunate enough to use one of their bonuses. Maybe it's different if you don't use a bonus, but I doubt it. Check the conditions of the bonus and you'll see it's near impossible to withdraw, and I'm not talking about the wagering requirements because those are at most online casinos with bonuses. The problem is the rest of the terms and conditions, near impossible to abide by realistically, and that will forfeit your winnings when you don't follow them. I turned the $5 no deposit bonus into $500, then was told because I made bets exceeding the betting limit that my withdrawal request for $100 (the max limit for winnings you can get from a bonus, which is also relatively standard) was not approved. What's funny is I never made any bets above their stated $4 limit, I maxed out at $2 bets even with the $500+ bankroll to work with (was just speeding up meeting the wagering requirements at that point). They'll still reply to this saying I exceeded the limit with some kind of fake log, I'm sure.
So, this is a shady online casino that likely has no intention of giving you your winnings. They also require you to make a deposit before withdrawing, which is also relatively standard. But, they don't allow you to withdraw the minimum deposit amount (min. deposit: 10, min. withdrawal: 30). I made a deposit to withdraw the $100 added to my real balance from meeting the wagering requirements of the bonus, then I couldn't withdraw my $10 afterwards because my balance was too low (since they voided the winnings). Just pick a different online casino with good ratings and save yourself the hassle. They're also full of it when they say they value our feedback, because this isn't the only place I've seen people post about this happening with BooCasino. I'd recommend a Google search of "BooCasino Reddit" before you choose to play here.
TL;DR -- make sure to check the bonus conditions and don't expect to actually receive your money if you do end up winning and choose to go through with the required deposit for withdrawal.

Reply from Boocasino
Absolute Scam. Won €60on a free spin, wagering requirements were €2666I completed the wagering AND I won the grand on a slot after the wagering was done and they took €300 off my balance?????? SCAM! Don’t play them. EVER!

Reply from Boocasino
Boo casino has to be one of ..if not the best casino. Whenever i have questions or need help..they have such professional agents ..they solve all...very happy with all their staff..Manh was professjonal and fast...had me wanting to invest more ...10 outta 10...thanks Manh

Reply from Boocasino
nice help by chat agent paco really quick and courteous to respond and help me for all my question thx a lot

Reply from Boocasino
If you follow the bonus rules you will be ok - withdrawal times take a little longer than other casinos but I’ve always been paid. Thanks to Rebecca from customer service for the update on my withdrawal.

Reply from Boocasino
Great game selection and awesome customer support

Reply from Boocasino
Only dislike is the lengthy withdrawal process... Up to over 5 business days.

Reply from Boocasino
It is a really good casino when I have an issue they solve it really quick

Reply from Boocasino
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