Bookatrekking.com Reviews 

2,023
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 301 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the booking process for its simplicity and seamless organization, making arrangements stress-free. The company's excellent service and brilliant communication are frequently highlighted, ensuring everything is well-managed. The accompanying app is described as very helpful for navigation, providing useful information, and working reliably offline, contributing to unforgettable trekking adventures in spectacular locations. However, some customers noted occasional inaccuracies within the app regarding hike durations, distances, or food availability, and inconsistencies between app routes and local signs. Reviewers also found certain trails unexpectedly difficult or unpassable, and a few experienced incorrect accommodation bookings or inconvenient hotel locations.

What people talk about most

User experience

People report positive experiences with user experience, finding the app and its navigation tools amazing and... See more

Service

Consumers find service to be positive, with many reviewers appreciating the seamless logistics and prompt,... See more

Location

Customers had positive experiences with location, frequently describing them as beautiful, spectacular, and... See more

Application

Reviewers mention positive feedback about the app, highlighting its helpfulness, ease of use, and... See more

Booking process

Customers consistently note positive experiences with the booking process, finding it easy and stress-free,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great trail lovely huts, pretty easy booking process, but obviously a bit of a mark up compared with booking it myself, I guess that's the cost of convenience. Your app should have graphs with stan... See more

Rated 4 out of 5 stars

Great app- including maps, preparation etc.; good response to Qs by email and by phone; all bookings were fine. Fantastic trip overall Areas for potential improvement....information on whether wate... See more

Company replied

Rated 4 out of 5 stars

We really enjoyed the experience in the Dolomites, amazing views, the weather was very kind to us and the Rifugios were fantastic, especially the staff who looked after us! We also enjoyed meeting... See more

Company replied

Rated 5 out of 5 stars

This was actually an amazing hike. Really incredible. Booking through Bookatrekking made it incredibly simple, the app, the gpx maps, the gear list are all invaluable information which really ensured... See more

Company replied


Company details

  1. Tour operator

Written by the company

At Bookatrekking.com you’ll find the treks that will make your life unforgettable. Whether you want to discover the Inca Trail or climb the Kilimanjaro, Bookatrekking.com offers a wide and varied range of services. Here, no false promises are made, prices are transparent and every booking is confirmed immediately. Find, compare, book and trek.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(2,023)

632 reviews in the last 12 months

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Rated 5 out of 5 stars

The accommodations and GPS program were…

The accommodations and GPS program were excellent.
The trek of the Portugal Southern Fisherman’s Trail was absolutely fantastic.
We would definitely use Bookatrekking again.

21 September 2025
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Reply from Bookatrekking.com

Thank you for your lovely review. We’re so glad you enjoyed the Fisherman’s Trail and that everything went smoothly with the accommodations and GPS. We’d be delighted to help you plan your next trek. See you on the trails!

–Bookatrekking.com

Rated 5 out of 5 stars

A problem free hike

A problem free hike. Great app and clear and relevant information.

Our suggestion would be to add on the trails in the app special spots for scenery etc

5 October 2025
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Reply from Bookatrekking.com

Thank you for your review. We’re glad everything went smoothly and that the app and information were helpful. Your suggestion about adding scenic spots along the trail is a great one, and our team is already working on improvements like this to make the experience even better for future trekkers. See you on the trails!

–Bookatrekking.com

Rated 5 out of 5 stars

Easy to use app with clear instructions…

Easy to use app with clear instructions which made the hut to hut hiking directions seamless. Awesome itinerary with great huts booked, very handy to have the bookings covered for us

24 September 2025
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Reply from Bookatrekking.com

Thank you for your review. We’re really glad the trek went smoothly and that the app and itinerary helped make things easy along the way. Great to hear you enjoyed the huts too, that’s what it’s all about! See you on the trails!

–Bookatrekking.com

Rated 5 out of 5 stars

From selecting a trek to the booking…

From selecting a trek to the booking process the staff from Bookatrekking were very helpful and professional in dealing with our requests. The trek went very well and all bookings were in good order. The overnight accomodation was good and as per our expectations. We will definitely use Bookatrekking for our next trek

18 September 2025
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Reply from Bookatrekking.com

Thank you for your kind feedback. It’s great to hear you felt well supported from start to finish and that everything went smoothly on your trek. We’d be delighted to help you plan your next adventure. See you on the trails!

–Bookatrekking.com

Rated 5 out of 5 stars

Very fast and good service

Very fast and good service. The offline map was great and helped alot.

25 September 2025
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Reply from Bookatrekking.com

Thanks for your review. We’re happy everything went smoothly and that the app was a real help along the way. See you on the trails!

–Bookatrekking.com

Rated 4 out of 5 stars

Fabulous walk

Fabulous walk. Pretty good accommodation. Navigating at times a little tricky. Head for heights required and gear for via ferata even when it’s suggested that it is not required.

24 September 2025
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Reply from Bookatrekking.com

Thank you for your review. We’re glad you had a good trip and that the accommodations worked out well. Your comments about the route and gear are very helpful for others getting ready for this trek. See you on the trails!

–Bookatrekking.com

Rated 5 out of 5 stars

Half AV 2 - incredible!

Most incredible views, panoramic most of the way. Highly recommend this hike. Bookatrekking helped by booking huts in sequence taking a lot of the planning out, lining up this many huts can be challenging to arrange otherwise! Be aware, this hike has some tough sections and definitely need good weather (which we luckily had!) and there are via ferrata sections. Safety gear not essential but would be preferred if new to it! All worth it for the scenery!

15 September 2025
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Reply from Bookatrekking.com

Thank you for your great review! The Alta Via 2 really does offer some of the most incredible views, and we’re glad you had such a memorable experience. Happy to hear our booking support made the planning easier. And your note about the tougher sections and via ferrata gear will definitely help future trekkers prepare better. See you on the trails!

–Bookatrekking.com

Rated 5 out of 5 stars

Incredible trip and great service!

This was the trip of a lifetime. With this being our first hut to hut trek in the Alps, BookATrekking made our experience accessible by booking each of our huts for us. The app they provide is incredibly convenient, especially the navigation/map feature - we relied on this throughout the trek. We also appreciated the additional information they provided about history in the Dolomites, emergency numbers and preparedness techniques, etc. The only suggestion I would provide would be giving an alternative shorter hike option on the last day in case people do not want to do a full day of hiking. For example, we hiked from Rifugio Contrìn back to Penia to catch a bus.

24 September 2025
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Reply from Bookatrekking.com

Thank you for your wonderful review. We’re so glad your first hut-to-hut trek in the Alps felt like the trip of a lifetime, and that our booking service, app, and extra information helped make the experience smooth and enjoyable.

We also really appreciate your suggestion about offering a shorter option on the final day. That’s a great idea, and we’ll review how we can make this clearer for future trekkers.

–Bookatrekking.com

Rated 5 out of 5 stars

Beautiful trails

Beautiful trails, great huts

24 September 2025
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Reply from Bookatrekking.com

Thank you for your review! Great to hear you enjoyed the trails and huts along the way!

–Bookatrekking.com

Rated 4 out of 5 stars

Experience Trekking with Bookatrekking

Impressive, Bookatrekking can provide such a good trekking system for their guests... It's user friendly and convenient.

23 September 2025
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Reply from Bookatrekking.com

Thank you for your kind words. We’re happy to hear you found our service convenient and easy to use — that’s exactly what we want for our trekkers.

–Bookatrekking.com

Rated 5 out of 5 stars

Alta Via Del Granito, is stunning

The area I was walking in was stunning. The lodges that I was booked into, were warm welcoming and the food was really good. The paths were very well marked and easy to follow. There was good support and tips from the company, and they answered all of my questions promptly. I had some issues with the app while walking, but had no issues navigating

19 September 2025
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Reply from Bookatrekking.com

Thank you for your review. The Alta Via del Granito is such a beautiful trek, and we’re happy you had the chance to enjoy it. Wonderful to hear the lodges were welcoming and that our team could support you along the way. Sorry about the small hiccups with the app, we’ll keep improving it. See you on the trails!

–Bookatrekking.com

Rated 4 out of 5 stars

Reliable company! App is helpful but could be improved.

My friend and I used Bookatrekking to secure our accommodations for the TMB, after trying for several weeks to arrange them ourselves without success. Overall we had a positive experience and would recommend Bookatrekking for hikers who want to save themselves the hassle of setting up nightly lodging along their route. We didn't know when we paid for the service that we would also get free access to the Bookatrekking app. Overall, this was a big plus! The app is well-designed, consolidated all lodging info in one convenient place, and provided generally good navigation and info on each day's distance and elevation change. Some details of our itinerary were less than ideal (two very short hiking days in a row, followed by two very long ones in a row, for example) but it seemed everyone on the TMB had to finagle their route here and there to make it work, so this wasn't unique to Bookatrekking! All the days were doable. We wished the app included more information on what to expect for amenities and meals at each hut/refuge (for example, knowing which huts have laundry facilities and which huts serve scant breakfasts would help with planning). I did some in-depth research on Google instead, so we generally knew what to expect at each place, but most of our fellow Bookatrekking travelers did not. The other issue we and others had with the app was the navigation feature. Having nav right on the app was very convenient, but there were multiple (mostly short) sections of the trail where the app's route differed from posted signage. We always followed the app, and sometimes its alternate routes worked out well or seemed like improvements over the marked trail, but other times the app's routes were illogical or inconvenient. If the app is going to diverge from posted signs of a trail as well-marked as the TMB, we felt it should at least offer an explanation so hikers can make an informed choice on which route to follow. Finally, the app's daily route summaries gave us a false sense of security, so to speak, and we wish we had ignored them and relied on our guidebook instead. If Bookatrekking is going to offer these summaries, they should be more detailed. For example, one variant we took, the Fenêtre d'Arpette, was simply described in the app as "challenging but rewarding." It turned out to involve a long section of technical bouldering, which we handled fine, but less experienced/fit trekkers would have been hard pressed to navigate. All in all we had an amazing time on the TMB, Bookatrekking was a reliable service to set up lodging, and their app has a lot of potential but could use more detail!

22 September 2025
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Reply from Bookatrekking.com

Thank you for your detailed feedback and kind words about your TMB trek. We’re happy to hear that the booking process saved you time and that the app was a big plus during your journey.

We also really appreciate your thoughtful suggestions. You’re right that hut amenities, meal information, and clearer navigation details would make the experience even better. We’ll be reviewing how we present this information and how our app handles route guidance so future trekkers can prepare more confidently.

Great to hear you had an amazing time on the TMB — your comments will help us make the adventure even smoother for others.

–Bookatrekking.com

Rated 5 out of 5 stars

Alta Via 1 short- It was a wonderful trip

It was a wonderful trip, the adventure of my life. Wandering along the mountain trails of the Dolomites at every bend you discover a new view that takes away speech. Trekking in this place is a constant delight and a sense of freedom. Here the man really feels that he is alive! The organization was very good, there were no problems with accommodation and food.

24 September 2025
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Reply from Bookatrekking.com

Thank you for your lovely review. The Alta Via 1 is a special adventure and we’re so glad you enjoyed the trails, the views, and the whole experience. Great to hear everything went smoothly with the organization as well. See you on the trails!

–Bookatrekking.com

Rated 4 out of 5 stars

Really easy way to book a trek

Really easy way to book a trek. Four nights of accommodation in four different hotels/huts all confirmed within a couple of days. Info about the trek and the navigation app were both useful. Be good if there was an option for them to also book hotels for the night before/night after although it was easy enough for me to do this myself.

23 September 2025
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Reply from Bookatrekking.com

Thank you for your kind review. We’re glad to hear the booking process, information, and app made things easy, and that you enjoyed your trek. And thank you for your suggestion about the accommodation. We actually offer the option to book extra nights before and after, and we’ll review how we present it to make this clearer for future trekkers. See you on the trails!

–Bookatrekking.com

Rated 5 out of 5 stars

Great communication and information

Great communication and information. Fast to answer to our specific questions

20 September 2025
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Reply from Bookatrekking.com

Thank you for your review! We’re happy to hear the communication was clear and that your questions were answered quickly. See you on the trails!

–Bookatrekking.com

Rated 5 out of 5 stars

Great app

Great app! Nice hotels (higher standard than expected).

22 September 2025
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Reply from Bookatrekking.com

Thank you for your feedback! Wonderful to hear you enjoyed the app and that the hotels exceeded your expectations.

–Bookatrekking.com

Rated 5 out of 5 stars

Austria Hike

Everything was well organised and the GPS given were inch perfect.

18 September 2025
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Reply from Bookatrekking.com

Thank you for your kind words. Great to hear everything was well organized and that the GPS tracks worked perfectly for your hike.

–Bookatrekking.com

Rated 5 out of 5 stars

Excellent hike!

Everything went well and was well organized.

18 September 2025
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Reply from Bookatrekking.com

Thank you for your kind words. We’re glad everything went smoothly and that you enjoyed the hike! See you on the trails!

–Bookatrekking.com

Rated 4 out of 5 stars

Communication and planning was good

Communication and planning was good, main problem was their new app is nowhere near the level of komoot or all trails in terms of being able to navigate.

Offline can be a bit buggy as well.

16 September 2025
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Reply from Bookatrekking.com

Thank you for your feedback. We’re glad to hear you were happy with the communication and planning.

We also take note of your comments about the app. You’re right that established apps like Komoot or AllTrails offer more advanced navigation features, and we’re continuously working to improve ours. We’ll also look closely at the offline performance to make sure it becomes more reliable. Feedback like yours helps us make the experience better for future trekkers.

–Bookatrekking.com

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