Bookblock Reviews 2,611

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Book block has amazing service, turnaround time, and quality products! We will definitely be using them again. Ed was so helpful and made ordering in a pinch such a breeze!

Rated 5 out of 5 stars

I have been looking for a website like this for years- I absolutely love the fact you can really personalise the boxes to each recipient and the price points are brilliant- a real mix of high end/expe... See more

Rated 5 out of 5 stars

I think this is a really cool idea for gift giving. My method is to add everything I like for the person into my basket and then remove and refine down to a price and product combination I'm happy wit... See more

Rated 4 out of 5 stars

I had ordered a gift on Bookblock all the way from Australia to a loved one and found everything to go quite smoothly! Delivery unfortunately wasn’t delivered on the date I had chosen which was disapp... See more

Company details

  1. Gift shop

Written by the company

Discover, curate and personalise beautiful gifts and stationery gifts. One of a kind finds, packed by hand & sent with love.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 2 out of 5 stars

Amazing gifts but disappointing…

Amazing gifts but disappointing experience.

At check out there was only one option of card to add so added my message (at an additional cost) and then the site stated that the card would be delivered separately so I removed the card. At no other point was there a prompt to add a message and I have now sent a gift with no message which was expected to be delivered in the 11th October. With no follow up emails to confirm delivery has occurred I am now in the position of having a collleague who may or may not have received an anonymous surprise gift but I have no way of knowing without potentially ruining the surprise. The experience lacks the personal touch I would have expected from a gifting company.

9 October 2023
Unprompted review
Bookblock logo

Reply from Bookblock

Hi Julie,

Thank you for taking the time to share your feedback regarding the recent order you placed with Bookblock.

We're very sorry to hear that you encountered an issue adding a card with the order and not being able to add a message with the gift you ordered.

We are going to check the order details and send you a direct email regarding the order status as well.

Again we're very sorry for the inconvenience this issue has caused.

We appreciate the time spent with the feedback you provided and we'll use this experience to make sure we improve our services more as we're continuously aiming for.


Best,
Paige

Rated 5 out of 5 stars

Quality

An easy to use platform, quality products, and fast shipping.

12 September 2023
Unprompted review
Rated 5 out of 5 stars

I sent a box to a friend that it's…

I sent a box to a friend that it's pregnant, for her to have some relaxing time for herself. She cried when she opened it and was very happy and grateful. Everything was beautifully presented, all the products were lovely and of great quality and the box was very elegant and tasteful

31 August 2023
Unprompted review
Rated 5 out of 5 stars

Quick and easy to deal with

The service was great, from online purchase to delivery! I received exactly what was promised, a great celebration treat, and the recipient loved it!!

23 August 2023
Unprompted review
Rated 5 out of 5 stars

Great concept

Bookblock lets you choose from a range of pre-made boxes or create your own by adding the items to your basket and add a card. I love the concept and makes it easier to send something personalised!

15 August 2023
Unprompted review
Rated 5 out of 5 stars

LOVE the cards

LOVE the card. The designs are so cute and customisable just takes it to next level.

21 August 2023
Unprompted review
Rated 4 out of 5 stars

Top Stuff

Great unique little items to pick from, if abit on the expensive side, but a everything is very good quality, bought as a present and would probably use again

6 August 2023
Unprompted review
Rated 5 out of 5 stars

Quality stuff

This is my second time using Bookblock to purchase a customised gift box for friends, and both times they have been very well received! It takes the fuss out of thinking ahead of time, when Bookblock provides a lovely array of gifts to choose from. I mean, who doesn't like chocolates/booze/candles? I'll definitely be coming back when I'm feeling uninspired on the gifts front haha.

6 August 2023
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing site with lots to choose from. Th emake your own guft box was perfect as i could choose the things I know my friend would like.

22 July 2023
Unprompted review
Rated 5 out of 5 stars

Excellent choice of gorgeous gifts

Bookblock offers a great choice of gifts to choose from for all sorts of life events. The gifts are great quality, come beautifully packaged and are well received. I will definitely be using Bookblock again

18 July 2023
Unprompted review

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