Bookdelivery Reviews 495

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 267 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company for its fast delivery services and the excellent quality of its products, often highlighting the careful packaging that ensures items arrive in perfect condition. Many people appreciate the competitive pricing, finding books at much lower costs than elsewhere, and commend the wide selection of titles, including rare and hard-to-find editions. The overall service, from ordering to delivery, is consistently described as excellent, with many reviewers expressing their intent to order again. However, some customers experienced issues with order tracking and communication, finding the process confusing or receiving delayed responses. A few others mentioned misleading stock information and significant delays in receiving their orders, with some even reporting double charges or unfulfilled purchases.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast shipping times and... See more

Product

Reviewers highlight positive aspects of product, particularly the wide selection of books, their reasonable... See more

Order

Customers had ambiguous experiences with order. Many reviewers expressed satisfaction, noting that orders... See more

Price

Users describe positive interactions with price, frequently highlighting the reasonable and competitive... See more

Quality

Customers consistently note positive experiences with quality, frequently praising how well books are packed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Package arrived relatively quickly, despite regional issues. The books were well packaged and protected. One book that wasn't in stock was quickly refunded without any request on my part. Great select... See more

Company replied

Rated 5 out of 5 stars

BookDelivery always has great prices and their shipping is second to none when it comes to packaging and protection! I have ordered from the multiple times and will continue to do so. Shipping may tak... See more

Company replied

Rated 5 out of 5 stars

Excellent service from this company. Very rare I have to step out of the Amazon sphere, but I've just obtained 2 books in quick succession (unrelated) from Bookdelivery. Both from Spain but one che... See more

Company replied

Rated 5 out of 5 stars

I ordered The Plant-Based Baby and Toddler in mid-December from Bookdelivery.com at almost half the usual price, so I wasn’t sure what to expect. The book arrived last week — earlier than estimated... See more

Company replied


Company details

  1. Book shop
  2. Books Wholesaler

Written by the company

Your global online bookshop. Bookdelivery launched in October 2023 as the UK division of parent company Buscalibre.com, formed in 2004. We are a team of passionate booksellers with decades of experience, here to help you find the books you need, whether that's the latest bestsellers or hard to find specialist titles. We offer our community of readers hand-curated recommendations, special offers and everyday great prices, across all categories of books. We work in partnership with publishers and suppliers from all over the world to bring you a huge range of titles (over 13 million and still growing) This includes books that you may not find on other websites or in stores. Whilst Bookdelivery specialises in books in English our catalogue includes millions of books in Spanish and many other languages. We offer low cost delivery to your door in secure packaging, delivered by world-class carriers. You can rely on efficient service from our team with operational expertise and our customer service team are happy to help with any questions you have. We continually work with publishers and suppliers to ensure that Bookdelivery is the best place for our customers to shop for books.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

495 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great price on hard to find books from…

Great price on hard to find books from overseas.

I bought Hombre vol 2 (bought vol 1 from them as well). It's in Spanish, which is fine, but it's great to find a place that ships to Australia (with a low flat rate - vol 1 came with free delivery) European books like those (I also bought Burton & Cyb in Italian from them - YES I love Ortiz artwork!!).

Delivery took a while, but this is the least of my concerns as long as the book arrives and it arrives intact. Packaging was pretty good to ensure that.

I recommend!!

3 March 2026
Unprompted review
Bookdelivery logo

Reply from Bookdelivery

Thank you very much Tiago.

Rated 5 out of 5 stars

Trustworthy

Trustworthy, recommended to deliver to overseas!

8 May 2026
Unprompted review
Bookdelivery logo

Reply from Bookdelivery

Thank you very much Selena.

Rated 5 out of 5 stars

Great experience

Quick delivery, good price, perfect packaging. Would definitely order again (already did)

20 April 2026
Unprompted review
Bookdelivery logo

Reply from Bookdelivery

Thank you very much rs.

Rated 4 out of 5 stars

Book arcane

Good afternoon, thank you for the fast delivery of the book. I'm glad it arrived so quickly.

28 April 2026
Unprompted review
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Reply from Bookdelivery

Thank you very much Viacheslav

Rated 5 out of 5 stars

Bookdelivery, quality service at good prices

Bookdelivery provides fast delivery of books at very good prices. I searched a few sites for a particular book that was either unavailable or highly priced on those sites. Bookdelivery had the book which was despatched quickly and well packaged.

10 April 2026
Unprompted review
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Reply from Bookdelivery

Many thanks Patrick.

Rated 1 out of 5 stars

no confimation email

I bought a book without having an account but i typed in my own email and havent gotten a confimation email for it so i have no idea whens its going to be here and even when the order number was placed in to give to customer support it says the order doesnt exist.

30 April 2026
Unprompted review
Bookdelivery logo

Reply from Bookdelivery

Hi Troy, have you contacted our customer services dept? You can reach them via the Contact Us button at the bottom of the Homepage then click Contact Customer Service. They'll be pleased to help you.

Rated 5 out of 5 stars

At this point this is over than 10…

At this point this is over than 10 books I've ordered from Bookdelivery and I can't express enough how satisfied I am.
From the quality, from the shipment and everything.
Even when there was a problem with one book they immediately re-ordered from a different source and sorted everything out.
I'm really happy with Bookdelivery, and highly recommend them!

29 April 2026
Unprompted review
Bookdelivery logo

Reply from Bookdelivery

Thank you very much Anton.

Rated 1 out of 5 stars

Poor or misleading stock info

Poor or misleading stock info. First time ordering and several days after payment received a message saying that THEIR supplier didn't have stock and delivery will be delayed by about 2 weeks, minimum. So they don't even hold their own stocks, and this was a popular title. Shame as I want to stop using Amazon, but experiences like this don't help.

I'm awaiting the refund, but it's not even clear if they'll refund the postage as the refund page kind of implies it wont! I'll wait and see.

29 April 2026
Unprompted review
Bookdelivery logo

Reply from Bookdelivery

Hi John, We are sorry that there was a delay in sourcing your book in this instance. Book Delivery offers more than 13 million titles for sale. Some of those books are held in one of our 10 warehouses around the world but it's not possible to physically hold copies of all 13 million titles so we also take stock feeds from publishers and suppliers around the world, they tell us what books they have in stock and how many they can supply. Sometimes books can sell out between the time of ordering and fulfillment. If that occurs we do everything we can to find another supplier. We do understand this will have been frustrating and we aim to be as transparent as possible and inform customers quickly when this happens. We give the customer the option to accept or reject the longer lead time. If a refund is chosen then we provide a full refund for the transaction. More information about how we operate is posted in our Help Pages. https://www.bookdelivery.com/help
If there is anything else we can do for you please do contact our CS team.

Rated 5 out of 5 stars

Very satisfied with the purchase

Very satisfied with the purchase. The book arrived quickly, carefully packaged in a box, and in perfect condition.

10 April 2026
Unprompted review
Bookdelivery logo

Reply from Bookdelivery

Thank you Marco.

Rated 5 out of 5 stars

Best prices, wide range of titles, super efficient

Found a great deal on 3 box sets of a Manga series. The prices in general are much lower than Amazon and other places that stock these types of books. The delivery rate was by far the cheapest, but was much more efficient than any experience I have had on Amazon. All in all we will be using Bookdelivery for all our book purchases.

22 April 2026
Unprompted review
Bookdelivery logo

Reply from Bookdelivery

Wonderful to hear this. thank you so much Lola.

Rated 5 out of 5 stars

Was skeptical, turned out brilliant

I am from Israel and we are in a middle of a war , the books somehow arrived exactly after the cease-fire. I was so hesitant to buy from them because it seems too good to be true , I ordered 3 limited edition deluxe books and they arrived in perfect condition, they are packaged so good . The books that are ordered our best sellers, so how do they get their hands on these copies? I don’t know. Either way I’m so incredibly happy. For some reason I cannot attach a photo but its came with the dust jacket, sprayed edges an inner artwork, 12/10

23 April 2026
Unprompted review
Bookdelivery logo

Reply from Bookdelivery

Thank you Razan, so pleased we could get the books through to you.

Rated 1 out of 5 stars

Unreliable stock information

I’m unimpressed. I made my first order with this company and a few days later they cancelled it saying their supplier didn’t actually have the stock. They need to keep their stock and website better updated to avoid disappointments and delays with people purchasing items. If I’d known, I’d have shopped elsewhere. I also think the least the company can do is offer to send an alternative, or a discount voucher to choose something else. I won’t buy a book off the website again - it’s unreliable.

23 April 2026
Unprompted review
Bookdelivery logo

Reply from Bookdelivery

Hi Ce, We are sorry that we weren't able to source your book in this instance. Book Delivery offers more than 13 million titles for sale. Some of those books are held in one of our 10 warehouses around the world but it's not possible to physically hold copies of all 13 million titles so we also take stock feeds from publishers and suppliers around the world, they tell us what books they have in stock and how many they can supply. Sometimes books can sell out between the time of ordering and fulfillment. If that occurs we do everything we can to find another supplier that has the book but sadly sometimes there just aren't any copies in the supply chain. We do understand this will have been frustrating when you were looking forward to receiving your book. If there is anything else we can do for you please do contact our CS team.

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