Package arrived relatively quickly, despite regional issues. The books were well packaged and protected. One book that wasn't in stock was quickly refunded without any request on my part. Great select... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Your global online bookshop. Bookdelivery launched in October 2023 as the UK division of parent company Buscalibre.com, formed in 2004. We are a team of passionate booksellers with decades of experience, here to help you find the books you need, whether that's the latest bestsellers or hard to find specialist titles. We offer our community of readers hand-curated recommendations, special offers and everyday great prices, across all categories of books. We work in partnership with publishers and suppliers from all over the world to bring you a huge range of titles (over 13 million and still growing) This includes books that you may not find on other websites or in stores. Whilst Bookdelivery specialises in books in English our catalogue includes millions of books in Spanish and many other languages. We offer low cost delivery to your door in secure packaging, delivered by world-class carriers. You can rely on efficient service from our team with operational expertise and our customer service team are happy to help with any questions you have. We continually work with publishers and suppliers to ensure that Bookdelivery is the best place for our customers to shop for books.
United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered The Plant-Based Baby and Toddler in mid-December from Bookdelivery.com at almost half the usual price, so I wasn’t sure what to expect. The book arrived last week — earlier than estimated — in great condition and exactly as described.
I was kept updated throughout the process, and the tracking was easy to follow. Overall, I’m really impressed with the service, the pricing, and the delivery experience. I’ll definitely order from them again.

Reply from Bookdelivery
The books are in perfect condition, but the delivery time is extremely long. Customer service is available and keeps you informed of the progress of your order and any delays etc. I recommend them, but you just can’t be in a hurry.

Reply from Bookdelivery
To be honest, I don´t trust online shops but I gave Bookdelivery a chance because I read great reviews. In the end it turned out that it really is amazing and absolute trustworthy! The shipping was incredibly quick, the book was perfectly wrapped and brand new.
I can only praise Bookdelivery too :) I´ll surely order again from them.

Reply from Bookdelivery
Bookdelivery website was very easy to navigate, the book I bought was at a great price and it was delivered in great time for my daughter's birthday. I have no hesitation in recommending them.

Reply from Bookdelivery
Great collection, we ordered and booked arrive quickly. The kids are very happy thank you.

Reply from Bookdelivery
I was so excited to receive my book. Special edition with sprayed edges at a good price!

Reply from Bookdelivery
Ordered and paid for my book 3 months ago. No delivery and the feedback has been very poor. Worst online shopping service I have ever used.

Reply from Bookdelivery
Amazing service. Brilliant range of individual books and books in general.
Support your local library but also support this site too.

Reply from Bookdelivery
I ordered a book. I got a delivery number and link to track it.
After a week I suddenly get my money refunded and am told the return is completed. I got my money back. But I am still angry that they acted like they had the book, took my money for a week and wasted my time. Because of them I wasted a week where I could have purchased that book somewhere else. Now the alternative isn’t available anymore. Now I would have to pay nearly double the price of the original costs.
Edit: Thanks for the Feedback. It's still a bit frustrating.

Reply from Bookdelivery

Reply from Bookdelivery
I ordered a patchwork book from you came in excellent condition. The post was all over the place at the time but it arrived promptly

Reply from Bookdelivery
Great purchase! Items arrived well packaged and within delivery time frame. Great service and variety. Their website provides everything needed to ensure a solid transaction.

Reply from Bookdelivery
I ordered 6 books from Bookdelivery, you can track their progress from order to delivery. To be honest it's not the fastest but the price is hard to beat. This is not my first order and each time it's been the same, I will use them again i would definitely highly recommend them.

Reply from Bookdelivery

Reply from Bookdelivery
Last year I bought over 300 books. Not much, but it is what it is. From BD less that 5% of those. My last experience with bookdelivery was the last drop. On the 5th December I placed and paid 3 different orders: 2 from the USA and 1 from the UK. The BD order is the one still missing. The other 2 received prior to the 20th and already read. Not a good experience.

Reply from Bookdelivery
I had a poor experience with this company.
The prices are competitive. I placed an order end of November for delivery 5 days later to Singapore. I paid for the shipping. I needed the book for a gift. Had not arrived by 12 December so had to buy an alternative book. Order finally arrived 23rd December. Told I could get compensation. Applied and it's in the form of a credit on their system. Why would I order another book from them when the first was well overdue. A refund should be to the original card. Very poor customer service. Be warned....only refund is a credit to your account held with them.
The company has offered a refund if I return the book at my own expense. Completely ridiculous. Posting the book back from Singapore would cost more than the value of the purchase. They mentioned they can't do a refund because I live in Singapore. Makes zero sense. Their pricing is excellent. This is a silly decision on their behalf

Reply from Bookdelivery
Perfect service! Fast shipping, and the books arrived in perfect condition! I will definitely order again!

Reply from Bookdelivery
I trusted the process and worked flawlessly. Precise and on time.

Reply from Bookdelivery
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.